Related Products
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About
Account Editor, a Shopify order editing app, helps you save time and retain more revenue. Enable self-serve order editing on the order status page with shipping address validation, smart cancellations, and post-purchase upsells. Reduce order cancellations, returns, and support tickets while increasing average order value and delivering a smoother post-purchase experience. Built by Shopify Platinum Partner IT-Geeks, it integrates with Shopify Flow for complete automation.
Let customers instantly add, remove & edit items + edit address after purchase
Google-powered address validation service so customers enter the right address
Send customisable automated emails to staff & customers when orders are edited
Increase average order value (AOV) with post-purchase upsell offers during edit
Works seamlessly with Shopify Flow and provides 3PL integration
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About
Control the customer experience all the way to their doorstep. Route empowers brands to be intentional about their post-purchase experience with visual order tracking, package protection, effortless claim-filing, and the world’s first universal order history. As a share of total commerce moves online, optimizing each phase of the customer journey will become an essential competitive advantage, yet the post-purchase experience has yet to be thoughtfully designed. Route empowers brands to be intentional with their post-purchase experience by taking control from checkout to delivery, creating brand advocates in the process. Customers instantly add Route+ to their online orders at point of checkout, activating an exclusive feature that enables package protection and one-click refunds and reorders. Route+ reduces customer effort through a seamless claims filing process.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Shopify stores
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Audience
Online retailers that ship products and want to improve the post-purchase experience for customers
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
$25/month
Free Version
Supported
Free Trial
Supported
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PricingCost to Customer:1% of total cart
Cost to Merchant: Free
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationAccount Editor
Founded: 2025
United States
www.accounteditor.com
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Company InformationRoute
Founded: 2018
United States
route.com/merchants/
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Categories |
Categories |
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Order Management Features
Back Order Management
Not Supported
Catalog Management
Not Supported
Inventory Management
Not Supported
Order Entry
Not Supported
Order Fulfillment
Not Supported
Order Tracking
Supported
Recurring Orders
Not Supported
Returns Management
Not Supported
Shipping Management
Not Supported
Special Order Management
Not Supported
Customer Experience Features
Action Management
Not Supported
Analytics
Not Supported
Customer Segmentation
Not Supported
Dashboard
Supported
Feedback Management
Not Supported
Knowledge Management
Not Supported
Multi-Channel Collection
Not Supported
Sentiment Analysis
Not Supported
Survey Management
Not Supported
Text Analysis
Not Supported
Trend Analysis
Not Supported
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Integrations
Shopify
Supported
AmmoReady
Not Supported
Appbrew
Not Supported
Flip
Not Supported
Magento
Not Supported
Prive
Not Supported
Rokt Catalog
Not Supported
ShipCalm
Not Supported
WooCommerce
Not Supported
Wufoo
Not Supported
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Integrations
Shopify
Supported
AmmoReady
Supported
Appbrew
Supported
Flip
Supported
Magento
Supported
Prive
Supported
Rokt Catalog
Supported
ShipCalm
Supported
WooCommerce
Supported
Wufoo
Supported
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