BOSSDesk

BOSSDesk

BOSS Solutions
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+

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About

SolarWinds® Access Rights Manager is designed to assist IT & security administrators in quickly & easily provisioning, deprovisioning, managing, & auditing user access rights to systems, data, & files, so they can help protect their organizations from the potential risks of data loss and breaches. By analyzing user authorizations & access permissions, you get visualization of who has access to what, and when they accessed it. Customized reports can be generated to help demonstrate compliance with many regulatory requirements. Provision & deprovision users via role-specific templates to help assure conformity of access privilege delegation, in alignment with security policies.

About

BOSSDesk a fully integrated ITIL based Service Desk/Help Desk and IT Asset Management solution available for both Cloud and On-Premise. It incorporates capabilities for ensuring a productive and efficient remote work experience with an award winning user-friendly interface and a powerful Service Catalog. BOSSDesk has been highly ranked by customers for providing an affordable ITSM solution with great user experience, wide range of features, and excellent customer support.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

IT Professionals and Security/Network Admins

Audience

Help Desk, IT Service Management, Change Management, CBDM, Customer Service, Issue Tracking, IT Asset Management, IT Service, Service Desk

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$19.00/month
Free Version
Free Trial

Reviews/Ratings

Overall 4.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

SolarWinds
Founded: 2000
www.solarwinds.com/access-rights-manager

Company Information

BOSS Solutions
Founded: 1997
United States
www.boss-solutions.com

Alternatives

BOSSDesk

BOSSDesk

BOSS Solutions

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Categories

Categories

Audit Features

Alerts / Notifications
Audit Planning
Compliance Management
Dashboard
Exceptions Management
Forms Management
Issue Management
Mobile Access
Multi-Year Planning
Risk Assessment
Workflow Management

Compliance Features

Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
Incident Management
ISO Compliance
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation

IT Security Features

Anti Spam
Anti Virus
Email Attachment Protection
Event Tracking
Internet Usage Monitoring
Intrusion Detection System
IP Protection
Spyware Removal
Two-Factor Authentication
Vulnerability Scanning
Web Threat Management
Web Traffic Reporting

Network Access Control (NAC) Features

Authentication
Authorization
Automated Hotfix / Updates
Centralized Policy Management
Dashboard
Device Auto-Provisioning
Device Self-Registration
Posture Assessment
Quarantine / Remediation
Secure Guest Access

Privileged Access Management Features

Application Access Control
Behavioral Analytics
Credential Management
Endpoint Management
For MSPs
Granular Access Controls
Least Privilege
Multifactor Authentication
Password Management
Policy Management
Remote Access Management
Threat Intelligence
User Activity Monitoring

Asset Tracking Features

Activity Tracking
Audit Trails
Barcoding / RFID
Checkout / Check-In
Depreciation Tracking
Disposal Tracking
Inventory Management
Location Tracking
QR Codes
Reservations
Service History

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

IT Asset Management Features

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
Inventory Management
IT Service Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

IT Service Features

Contract Management
Incident Management
IT Asset Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM Features

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Issue Tracking Features

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

Integrations

Active Directory
Airstack
Armis Centrix
Check Point Infinity
DNSWatch
Datto RMM
Datto Workplace
HackGuard
Imperva DDoS Protection
InsightCloudSec
Medigate
Multi-Domain Security Management
New Era
NorthStar Navigator
Nucleus
Saasment
Scuba Database Vulnerability Scanner
TeamViewer
ThreatSync
WatchTower Security Management App

Integrations

Active Directory
Airstack
Armis Centrix
Check Point Infinity
DNSWatch
Datto RMM
Datto Workplace
HackGuard
Imperva DDoS Protection
InsightCloudSec
Medigate
Multi-Domain Security Management
New Era
NorthStar Navigator
Nucleus
Saasment
Scuba Database Vulnerability Scanner
TeamViewer
ThreatSync
WatchTower Security Management App
Claim SolarWinds Access Rights Manager and update features and information
Claim SolarWinds Access Rights Manager and update features and information
Claim BOSSDesk and update features and information
Claim BOSSDesk and update features and information