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About

The Accela Civic Platform is the powerful foundation for our Civic Applications, and other solutions to help governments improve citizen services and fulfill the needs of growing communities. The Accela Civic Platform includes all shared technologies and functionality within a SaaS environment to meet the varying needs of government agencies, from large states to small departments. It includes everything an agency needs to make it easier for citizens to open and run a business, apply for permits, and schedule inspections. And the platform provides agencies with the flexibility and scalability to enable innovation over time–without the need to invest in new technology. Automate simple to very complex processes involving multiple departments and numerous process components. Our workflow engine assigns tasks for users, manages SLAs, routes approvals and steps, and ensures all processes stay on track.

About

Catalis is North America’s leading government Software as a Service (SaaS) and integrated payments provider, powering municipal, county, state, and federal governments. With deep expertise, a proven track record, and innovative digital solutions, Catalis has empowered public servants across the US and Canada to modernize government and engage citizens.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

State and local governments seeking for a digital government service

Audience

Law enforcement agencies and organizations seeking a monitoring platform to manage their operations

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Nothing really. The software requires consistent support tickets which don't get addressed for at least 72 hours, so if you have an emergency, you are SOL.

Cons

  • Everything, especially the extreme lack of customer service and constant reminder that as a customer, you are NOT a priority. After over 6 years of terrible service, we have finally set to terminate our contract and cut them off. They refuse to provide customer service and then refuse to address your complaints for at least 2 years and continue to drop the ball. I cannot end this working relationship fast enough.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Accela
Founded: 1981
United States
www.accela.com

Company Information

Catalis
United States
catalisgov.com

Alternatives

ClearForms

ClearForms

ClearGov

Alternatives

eCourt

eCourt

Journal Technologies
Citywide Assets

Citywide Assets

PSD Citywide
CourtFileNow

CourtFileNow

Cenifax Courts
Municipal Court

Municipal Court

United Systems Technology
Viva Civic

Viva Civic

Viva Civic Software

Categories

Citizen Engagement Supported
Code Enforcement Supported
Government Supported
Land Management Supported
Municipal Supported
Permit Supported
Public Works Supported

Categories

Court Management Supported
E-Filing Supported
Payment Processing Supported
Public Works Supported

Public Works Features

Billing & Invoicing Not Supported
Compliance Management Not Supported
Contract Management Not Supported
Customer Database Not Supported
Document Management Not Supported
Equipment Maintenance Not Supported
Fixed Asset Management Not Supported
Job Costing Not Supported
Project Management Supported
Service Request Management Supported
Work Order Management Supported

Court Management Features

Administrative Hearings Not Supported
Appeal Boards Not Supported
Calendar Management Supported
Case History Supported
Collections Management Supported
Court Cost Records Not Supported
Defendant Records Supported
Docket Management Supported
Document Imaging Not Supported
Fines Management Supported
Jury Management Supported
Subpoena Tracking Not Supported
Warrant Tracking Supported

Integrations

Blitzz Supported
Connectif Supported
Hyland IDP Supported
Selectron Relay Supported
VuSpex Supported
cloudPWR Supported

Integrations

Blitzz Not Supported
Connectif Not Supported
Hyland IDP Not Supported
Selectron Relay Not Supported
VuSpex Not Supported
cloudPWR Not Supported
Claim Accela and update features and information
Claim Accela and update features and information
Claim Catalis and update features and information
Claim Catalis and update features and information