AXvoice vs. Intulse Comparison


AXvoice	Intulse	+	+
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About Upgrade your business from a PSTN landline connection to AXvoice’s VoIP business phone service and experience an enterprise-class internet calling platform that’s secure and scalable. AXvoice is an all-in-one cloud phone system for small- and medium-sized businesses that requires no hardware to set up – Get yours today! AXvoice VoIP service is designed for all those who love calling for hours without the fear of long phone bills. Our unlimited VoIP calling plans and VoIP services are best in class so you can enjoy unlimited calling and that too at an amazing price. Our Business VoIP Plans are affordable, yet full of features that are hard to match. Our tailored business VoIP services have been simplifying communications between businesses and customers from last one decade through advanced VoIP calling and excellent customer care. Jump onto the bandwagon of the best VoIP service provider that’s smart, affordable, and easy to set up.		About Intulse is a business VoIP provider offering hosted/cloud VoIP services for businesses. Managed VOIP phone systems with speed, flexibility, and more for small & large businesses in the USA. Intulse was founded in 2015 to help businesses that were stuck using old communication systems that only did a little but cost a whole lot find a better solution to meet their needs. Intulse’s VoIP UCaaS (Unified Communication as a Service) solutions are designed to increase productivity through the Intulse App, CRM integration (ex. Salesforce & HubSpot), softphones, time-based routing, virtual receptionists, customized greetings, unlimited extensions, and more. Customers who choose Intulse as their cloud VoIP provider get the power of a feature-rich system that can be customized to best-fit how they do business. Intulse’s communications specialists work closely to help select and implement features to ensure each business gets the most out of their system and service.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported		Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Businesses that need reliable business phone service at a reasonable cost		Audience Insurance, Financial Services, Churches, Not for Profit Organizations, Small & Mid-Sized Businesses, Private Schools, Call Centers, Multi-site Organizations
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported		Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported		API Offers API Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $8.25 per month Free Version Not Supported Free Trial Not Supported		Pricing $26.00/month/user Pricing is based on the number of users on the system. 2-4 users would pay a higher per/user rate than 25-50. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 3.0 / 5 ease 3.0 / 5 features 2.0 / 5 design 3.0 / 5 support 2.5 / 5 Read all reviews		Reviews/Ratings Overall 5.0 / 5 ease 4.8 / 5 features 4.8 / 5 design 4.8 / 5 support 4.8 / 5 Read all reviews
Pros & Cons from Real Users Pros AXvoice offers clear call quality, unlimited local and international calling plans, and straightforward number porting. The interface is intuitive, and support resources are readily available. Decent Call Quality (When It Works) Easy Installation & Setup Voicemail -- Basic VoIP features are available, though reliability varies. Cons During peak hours, call quality can occasionally dip. Frequent Call Drops – Calls disconnect after 15 minutes, making the service unreliable. Noticeable Call Delay – A 10-second lag before calls start ringing, which affects usability. False Advertising – They claim to offer live chat support, but it does not exist—clicking the chat option redirects you back to their website. Nonexistent Customer Service – No phone support, no chat, and emails/webforms go unanswered, leaving users with no way to resolve issues. Unjustified Account Suspensions – Even if you pay upfront for a full year, they might suspend your service for “non-payment”, despite your balance being paid in full. Refund Issues & Unauthorized Charges – Partial refunds at best, and continued attempts to charge your card, even after cancellation. Poor BBB Rating & Unresolved Complaints – A history of ignored customer concerns, indicating questionable business practices.		Pros from Real Users Pros Customer service is always very responsive and courteous. We use Intulse for our VoIP service, and on those rare occasions we do have problems, they are quick to help us through. Intulse truly listens to their customers and brings a solution to meet their needs in an expedient way. They worked closely with us from start to finish to provide a product that we are very satisfied with. If an issue arises or we need some technical assistance, they respond promptly and resolve the issue immediately. We would highly recommend them. We have two offices separated by about 60 miles. So we moved to a VoIP service years ago so we could have all lines answered by one receptionist. The concept was great. The technology was okay. The service was ... well, horrible. We switched to Intulse about 6 or 7 months ago and they have been FANTASTIC! The technology is far better & the service has been phenomenal. We also love their app as it allows us to make & receive calls from our cell phones without having to reveal to clients our personal cell numbers. Can't speak highly enough of the folks at Intulse! ... They also integrate with our database so we can easily see who called what client & what client called us on what date. The texting integration is also fantastic. - The phone service is consistent and our sound quality is very clear. - The dashboard is so helpful to transfer calls and see which team members are available. - The call reporting is so helpful at the end of the day to see all the calls and listen to the recordings. - It's very convenient to fax directly from the dashboard. 1. More flexible than traditional on-premise phone systems. 2. Works well in a multi-location / home office environment. 3. Cloud-managed. 4. Customers never receive a busy signal. 5. Able to port over existing phone numbers. The Intulse dashboard is robust and user-friendly. Support is quick, thorough, and friendly. This phone system, user interface, and the service provided have made our work more efficient.
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Supported		Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information AXvoice Founded: 2005 United States www.axvoice.com		Company Information Intulse Founded: 2015 United States intulse.com/business-phone-systems/
Alternatives ITP		Alternatives Fusion Connect
Voiply		Slingshot dgNetrix Communications
VOIPo		Zadarma
ClarityTel		ClearlyIP
Cebod Telecom View All		magicJack magicJack Vocaltec View All
Categories Business Phone Systems Supported Business VoIP Supported Cloud PBX Supported		Categories Business Phone Systems Supported Business VoIP Supported Softphone Supported Telephony Supported
		Business Phone Systems Features Call Logging Supported Call Monitoring Supported Call Recording Supported Call Routing Supported Employee Directory Supported IVR / Voice Recognition Supported Mobile Access Supported Virtual Call Center Supported Web Conferencing Supported Business VoIP Features Call Parking Supported Call Recording Supported Contact Management Supported Encryption Supported IVR / Voice Recognition Supported Ring Groups Supported SIP Trunking Supported Unified Communications Supported Voice Quality Enhancement Supported Show More Features Softphone Features Audio / Video Conferencing Supported Call Logging Supported Call Recording Supported Call Transfer Supported Caller Identification Supported Chat / Messaging Supported Contact Management Not Supported Fax Management Supported Telephony Features Auto-Dialer Supported Call Center Management Supported Call Monitoring Supported Contact Management Not Supported Inbound Reporting Supported IVR / Voice Recognition Supported Outbound Reporting Supported Predictive Dialer Not Supported Telemarketing Management Not Supported Voice & Data Integration Supported VoIP Supported
Integrations AgencyBloc AMS+ Not Supported Breeze Church Management Not Supported Church Community Builder Not Supported Elexio Not Supported Global Relay Not Supported GoldMine CRM Not Supported HubSpot CRM Not Supported HubSpot Content Hub Not Supported HubSpot Customer Platform Not Supported Koble Not Supported Microsoft Dynamics 365 Not Supported MirrorWeb Not Supported NextAgency for Health & Life Insurance Not Supported Pipedrive Not Supported Pushpay Not Supported Smarsh Not Supported SuiteCRM Not Supported Survey Rocket Not Supported Zapier Not Supported Zoho CRM Not Supported Show More Integrations		Integrations AgencyBloc AMS+ Supported Breeze Church Management Supported Church Community Builder Supported Elexio Supported Global Relay Supported GoldMine CRM Supported HubSpot CRM Supported HubSpot Content Hub Supported HubSpot Customer Platform Supported Koble Supported Microsoft Dynamics 365 Supported MirrorWeb Supported NextAgency for Health & Life Insurance Supported Pipedrive Supported Pushpay Supported Smarsh Supported SuiteCRM Supported Survey Rocket Supported Zapier Supported Zoho CRM Supported Show More Integrations View All 27 Integrations
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