AWS Virtual Waiting RoomAmazon
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JonotJonot Oy
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Related Products
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About
This solution helps buffer incoming user requests to your website during large bursts of traffic. It creates a cloud infrastructure designed to temporarily offload incoming traffic to your website, and it provides options to customize and integrate a virtual waiting room. The waiting room acts as a holding area for visitors to your website and allows traffic to pass through when there is enough capacity. Start of sale for concert or sporting event tickets. Fire sale or another large retail sale, such as Black Friday. New product launch with broad marketing announcements. Exam access and class attendance for online testing and lessons. Release of medical appointment slots. Launch of a new direct-to-customer service that requires account creation and payments. Users are assigned a queue number when they enter the waiting room. They maintain their position in the queue and only leave the waiting room to enter the target site when it’s their turn.
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About
Jonot is a queue management platform for businesses serving walk-in customers. Customers can join a virtual queue using a QR code, web link or self-service kiosk, then follow their position and estimated wait time from their phone while they wait anywhere.
Staff manage the queue from any web browser, while shared lobby displays keep visitors informed about current and upcoming ticket numbers. Jonot works with existing tablets, computers and displays, requires no customer app or account, and can keep ticket calling available over the local network during unreliable internet connectivity.
Jonot supports multiple locations and queues, multilingual customer experiences, custom branding, customer feedback, marketing content and webhook integrations.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Businesses and companies seeking a solution to buffer incoming user requests to their website
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Audience
Typical industries include healthcare and clinics, government and public services, retail, financial services, education, hospitality, automotive services and other customer-facing locations.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$4.99/month
Starter plan $4.99/month
Pro plan $20.00/month. Additional locations $5.00/month/location. Free 14 day trial
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAmazon
United States
aws.amazon.com/solutions/implementations/aws-virtual-waiting-room/
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Company InformationJonot Oy
Founded: 2026
Finland
jonot.io
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Alternatives |
Alternatives |
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Categories |
Categories |
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Queue Management Features
Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue
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Integrations
AWS CloudFormation
AWS Identity and Access Management (IAM)
AWS Lambda
AWS Secrets Manager
Amazon API Gateway
Amazon CloudFront
Amazon CloudWatch
Amazon DynamoDB
Amazon ElastiCache
Amazon EventBridge
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Integrations
AWS CloudFormation
AWS Identity and Access Management (IAM)
AWS Lambda
AWS Secrets Manager
Amazon API Gateway
Amazon CloudFront
Amazon CloudWatch
Amazon DynamoDB
Amazon ElastiCache
Amazon EventBridge
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