AWS Chatbot

AWS Chatbot

Amazon
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About

AWS Chatbot is an interactive agent that makes it easy to monitor and interact with your AWS resources in your Slack channels and Amazon Chime chat rooms. With AWS Chatbot you can receive alerts, run commands to return diagnostic information, invoke AWS Lambda functions, and create AWS support cases. AWS Chatbot manages the integration between AWS services and your Slack channels or Amazon Chime chat rooms helping you to get started with ChatOps fast. With just a few clicks you can start receiving notifications and issuing commands in your chosen channels or chat rooms, so your team doesn’t have to switch contexts to collaborate. AWS Chatbot makes it easier for your team to stay updated, collaborate, and respond faster to operational events, security findings, CI/CD workflows, budget, and other alerts for applications running in your AWS accounts.

About

A chatbot made in Kindly uses the latest technology within machine learning and language technology to answer your customers’ questions. In that way, we make artificial intelligence available to everyone. With a live chat in Kindly, your customer service employees can respond to the more challenging enquiries – and provide first-class service. The analysis tools in Kindly give you deep insight into your project, providing both historical data and real-time data. Measure everything from traffic to how your chatbot performs. We offer suggestions on where the most potential for automation lies. Kindly can easily be connected to your preferred chatbot platform, CRM solution or other systems through our API. Measure how your digital assistant performs, and find out which dialogues you should improve.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Anyone looking for an interactive agent to integrate with Slack or Amazon Chime

Audience

Companies seeking for a chatbot solution to help answer their customers questions

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 4.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • AWS chatbot offers support for Chime and also Slack and it is very easy to setup. Similar to other bots with functionalities like chat and notifications.

Cons

  • The process to integrate AWS chatbot with other chat application is complex and sometimes cause issues, which can take hours to resolve.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Amazon
Founded: 1994
United States
aws.amazon.com/chatbot/

Company Information

Kindly
Founded: 2016
Norway
www.kindly.ai/en/

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Categories

Chatbot Supported
Conversational AI Supported

Categories

Chatbot Supported
Conversational AI Supported
Popup Builders Supported

Chatbot Features

Call to Action Supported
Context and Coherence Supported
Human Takeover Supported
Inline Media / Videos Not Supported
Machine Learning Supported
Natural Language Processing Supported
Payment Integration Supported
Prediction Not Supported
Ready-made Templates Supported
Reporting / Analytics Supported
Sentiment Analysis Supported
Social Media Integration Supported

Conversational AI Features

Code-free Development Supported
Contextual Guidance Supported
For Developers Supported
Intent Recognition Supported
Multi-Languages Not Supported
Omni-Channel Supported
On-Screen Chats Supported
Pre-configured Bot Supported
Reusable Components Supported
Sentiment Analysis Not Supported
Speech Recognition Supported
Speech Synthesis Supported
Virtual Assistant Not Supported

Integrations

Slack Supported
AWS Budgets Supported
AWS Lambda Supported
AWS Secrets Manager Supported
Amazon Chime Supported
Amazon Fresh Supported
Amazon Q Supported
Amazon Q Business Supported
B2Sell Supported
Beats Supported
Facebook Messenger Not Supported
GIPHY Not Supported
Google Not Supported
HubSpot Marketing Hub Not Supported
Lipscore Not Supported
LiveChat Not Supported
Microsoft Teams Not Supported
Puzzel Not Supported
SendGrid Not Supported

Integrations

Slack Supported
AWS Budgets Not Supported
AWS Lambda Not Supported
AWS Secrets Manager Not Supported
Amazon Chime Not Supported
Amazon Fresh Not Supported
Amazon Q Not Supported
Amazon Q Business Not Supported
B2Sell Not Supported
Beats Not Supported
Facebook Messenger Supported
GIPHY Supported
Google Supported
HubSpot Marketing Hub Supported
Lipscore Supported
LiveChat Supported
Microsoft Teams Supported
Puzzel Supported
SendGrid Supported
Claim AWS Chatbot and update features and information
Claim AWS Chatbot and update features and information
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Claim Kindly and update features and information