+
+

Related Products

  • MicroStation
    593 Ratings
    Visit Website
  • ClickUp
    18,385 Ratings
    Visit Website
  • LM-Kit.NET
    29 Ratings
    Visit Website
  • Pensero
    3 Ratings
    Visit Website
  • Intelex
    180 Ratings
    Visit Website
  • Innoslate
    93 Ratings
    Visit Website
  • Altium Develop
    1,416 Ratings
    Visit Website
  • CloudFiler
    19 Ratings
    Visit Website
  • AnalyticsCreator
    46 Ratings
    Visit Website
  • Dragonfly
    16 Ratings
    Visit Website

About

A Patent Pending augmented reality communication and collaboration tool for architectural, engineering, and construction industries. AUGmentecture is an augmented reality platform for design collaboration that enables the viewing of 3D models in augmented reality (AR) format. Over 10,000 users and over 500,000 models viewed, AUGmentecture is the only augmented reality application that is effortless, rapid in converting models, and consistent in the market. One of the leading applications in the AR space, the AUGmentecture app is rated as the highest start in the Autodesk App Store as well as Android and iOS stores. Architects, engineers, and design professionals are using the AUGmentecture platform to display their 3D models in augmented reality on mobile devices and share them with colleagues. Our goal is to make augmented reality a day to day design communication and collaboration tool for architects, designers, and artists to simply Design, Upload, and View their models on

About

Help Lightning is a B2B software as a service (SaaS) company specializing in remote visual assistance. We provide next generation video collaboration services that enable a company’s experts to work virtually side-by-side with anyone needing help, anywhere in the world. Our cloud-based solution applies augmented reality features, including the merging of two video streams and the use of 3D annotation to improve real-time communications and solve difficult problems. Help Lightning is used for the installation, inspection, training, servicing, and repair of complex equipment and products. With Help Lightning, customers see immediate performance improvements including an increase in first-time fix rates, fewer truck rolls, expanded workforce capacity, and an increase in end customer satisfaction while enhancing service revenue and margin.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Architects, Engineers, Designers

Audience

Field Service, Call Center, Contact Center, Manufacturing

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$15/month/user
Free Version Not Supported
Free Trial Supported

Pricing

$75,000 per year
We offer our software as an annual subscription. The pricing is based on a minimum of 100 licenses. The price per license will vary based on your needs including the number of experts providing help and the number of technicians or engineers needing help.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Help Lightning has an instant live chat, which many customers use for contacting the management. Two, Help Lightning has no complexity; therefore, suitable for even people with less IT skills. The design that Help Lightning has is friendly and colorful.

Cons

  • I have screened Help Lightning and no flaw or operational mistake I have discovered. The purpose for this program is attained ASAP.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

AUGmentecture
Founded: 2014
United States
augmentecture.com

Company Information

Help Lightning
Founded: 2016
United States
helplightning.com

Alternatives

Alternatives

Blitzz

Blitzz

Blitzz Remote Support
AugmentedPro

AugmentedPro

Robocortex

Categories

Categories

AR Training Supported
Augmented Reality Supported
Collaboration Supported
Industrial AR Supported
Remote Support Supported
Remote Work Supported

Augmented Reality Features

3D Objects Not Supported
3D Product Visualization Not Supported
Application Development Not Supported
Content Creation Supported
Cross-Device Publishing Supported
Drag & Drop Not Supported
For Mapping Not Supported
For Sales Supported
For Training / Education Supported
Object Recognition Not Supported
Simulation Not Supported
Usage Tracking / Analytics Supported
Virtual Reality Not Supported

Collaboration Features

Brainstorming Supported
Calendar Management Not Supported
Chat / Messaging Not Supported
Contact Management Not Supported
Content Management Not Supported
Document Management Supported
Project Management Not Supported
Real Time Editing Not Supported
Task Management Not Supported
Version Control Not Supported
Video Conferencing Supported

Remote Support Features

Diagnostic Tools Supported
File Transfer Not Supported
Live Chat Not Supported
Real-time Chat Supported
Remote Control Not Supported
Screen Sharing Supported
Session Recording Supported
Session Transfer Supported
Surveys & Feedback Supported

Remote Work Features

Collaboration Supported
Credential Management Not Supported
Electronic Signature Not Supported
Employee Monitoring Not Supported
Live Chat Not Supported
Meeting Management Not Supported
Project Management Not Supported
Remote Access Not Supported
Remote Support Supported
Screen Sharing Supported
Softphone Not Supported
Task Management Not Supported
Time Zone Tracking Not Supported
Video Chat Supported
Web Conferencing Not Supported

Integrations

Genesys Cloud CX Not Supported
IFS Field Service Management Not Supported
Revit Supported
Salesforce Not Supported
SketchUp Supported

Integrations

Genesys Cloud CX Supported
IFS Field Service Management Supported
Revit Not Supported
Salesforce Supported
SketchUp Not Supported
Claim AUGmentecture and update features and information
Claim AUGmentecture and update features and information
Claim Help Lightning and update features and information
Claim Help Lightning and update features and information