ASC

ASC

ASC Technologies
HindSight

HindSight

Exacom
+
+

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About

With the advanced solutions from ASC, users can increase their service quality, protect their assets and react optimally in emergencies. Challenges of this kind are part of daily business for companies and public safety organizations. With ASC at their side, they benefit from the practice-oriented approach of ASC to not only capture communications streams, but also to structure this flood of data into valuable information which enhances productivity and decreases costs. ASC is a worldwide leading software provider of omni-channel recording, quality management and analytics. We address all enterprises with recording needs, especially contact centers, financial institutions and public safety organizations. We record, analyze and evaluate interactions across all media, including fixed line and mobile voice, chat, video, screen and SMS or Microsoft Teams Meetings.

About

HindSight 4 is Exacom’s multimedia logging recorder for mission-critical communications, built to record, reconstruct, and analyze multi-channel communications with total clarity. It serves as a single place of record for phone, CHE/CPE, radio, CAD, RTT/MMS, MCPTX, videos, screens, photos, body-worn camera footage, IoT data, and more than 85 media types. HindSight 4 includes AI transcription for public safety radio, phone, CHE, radio, consoles, and other sources, making messy radio audio clearer and turning communications into accurate, searchable transcripts. Transcriptions can be generated on demand or automatically in real time, like closed captions, so searching becomes faster and easier. Its AI-assisted PII audio redaction can automatically redact names, phone numbers, and addresses from public safety audio, helping reduce FOIA processing time and protect sensitive data. Keyword alerts notify teams the moment critical phrases are spoken over radio or phone.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses that want to increase their service quality

Audience

911 centers, dispatch teams, and public safety agencies that need evidentiary-grade recording, searchable communications, incident reconstruction, and secure multimedia retention

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ASC Technologies
Founded: 1964
Germany
asctechnologies.com/english/

Company Information

Exacom
Founded: 1986
United States
exacom.com/products/hindsight-4-multimedia-logging-recorder/

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Capture911

Capture911

HigherGround
Capture911

Capture911

HigherGround

Categories

Categories

Integrations

AWS GovCloud
Amazon Web Services (AWS)
Avaya Cloud Office
Azure Marketplace
Carbyne
CentralSquare CAD
Charge-off Loan Tracker
Cisco CX Cloud
Classter
Cloudya
Frazer Auto Dealer Software
Hindsight
InterForm
Intrado Cloud Contact Center
L3Harris Falcon Net Ecosystem
Microsoft Teams
RapidSOS
Salesforce
Skywise
adepsi

Integrations

AWS GovCloud
Amazon Web Services (AWS)
Avaya Cloud Office
Azure Marketplace
Carbyne
CentralSquare CAD
Charge-off Loan Tracker
Cisco CX Cloud
Classter
Cloudya
Frazer Auto Dealer Software
Hindsight
InterForm
Intrado Cloud Contact Center
L3Harris Falcon Net Ecosystem
Microsoft Teams
RapidSOS
Salesforce
Skywise
adepsi
Claim ASC and update features and information
Claim ASC and update features and information
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Claim HindSight and update features and information