ARcube vs. Help Lightning Comparison


ARcube VRmaster	Help Lightning	+	+
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About Present your company or product in an interactive and innovative way. We can create an AR presentation with images, video and animation. Hold 3D objects in different shapes, forms or colors in the palm of your hand. We can create an AR environment with multiple products. An AR quiz where you can inspect any object and learn in an engaging way. We can create an AR quiz with multiple questions and recording of the results. An open-source platform (github.com/rvdleun) to create and share Augmented Reality Creative commons design to create your own cubes with this template ARCUBE is build upon Aframe.io and AR.js	About Help Lightning is a B2B software as a service (SaaS) company specializing in remote visual assistance. We provide next generation video collaboration services that enable a company’s experts to work virtually side-by-side with anyone needing help, anywhere in the world. Our cloud-based solution applies augmented reality features, including the merging of two video streams and the use of 3D annotation to improve real-time communications and solve difficult problems. Help Lightning is used for the installation, inspection, training, servicing, and repair of complex equipment and products. With Help Lightning, customers see immediate performance improvements including an increase in first-time fix rates, fewer truck rolls, expanded workforce capacity, and an increase in end customer satisfaction while enhancing service revenue and margin.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Anyone searching for a platform to create and share AR on the web	Audience Field Service, Call Center, Contact Center, Manufacturing
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing $75,000 per year We offer our software as an annual subscription. The pricing is based on a minimum of 100 licenses. The price per license will vary based on your needs including the number of experts providing help and the number of technicians or engineers needing help. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros Help Lightning has an instant live chat, which many customers use for contacting the management. Two, Help Lightning has no complexity; therefore, suitable for even people with less IT skills. The design that Help Lightning has is friendly and colorful. Cons I have screened Help Lightning and no flaw or operational mistake I have discovered. The purpose for this program is attained ASAP.
Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information VRmaster Founded: 2014 Netherlands vrmaster.co/arcube/	Company Information Help Lightning Founded: 2016 United States helplightning.com
Alternatives VSight Remote VSight	Alternatives VSight Remote VSight
Upskill Skylight Upskill	AR Genie
Help Lightning	Blitzz Blitzz Remote Support
HyperIndustry Inglobe Technologies	Glartek
Proximie View All	TechSee View All
Categories AR Remote Collaboration Supported AR Training Supported	Categories AR Remote Collaboration Supported AR Training Supported Augmented Reality Supported Collaboration Supported Industrial AR Supported Remote Support Supported Remote Video Support Supported Remote Work Supported
	Show More Features Augmented Reality Features 3D Objects Not Supported 3D Product Visualization Not Supported Application Development Not Supported Content Creation Supported Cross-Device Publishing Supported Drag & Drop Not Supported For Mapping Not Supported For Sales Supported For Training / Education Supported Object Recognition Not Supported Simulation Not Supported Usage Tracking / Analytics Supported Virtual Reality Not Supported Collaboration Features Brainstorming Supported Calendar Management Not Supported Chat / Messaging Not Supported Contact Management Not Supported Content Management Not Supported Document Management Supported Project Management Not Supported Real Time Editing Not Supported Task Management Not Supported Version Control Not Supported Video Conferencing Supported Remote Support Features Diagnostic Tools Supported File Transfer Not Supported Live Chat Not Supported Real-time Chat Supported Remote Control Not Supported Screen Sharing Supported Session Recording Supported Session Transfer Supported Surveys & Feedback Supported Remote Work Features Collaboration Supported Credential Management Not Supported Electronic Signature Not Supported Employee Monitoring Not Supported Live Chat Not Supported Meeting Management Not Supported Project Management Not Supported Remote Access Not Supported Remote Support Supported Screen Sharing Supported Softphone Not Supported Task Management Not Supported Time Zone Tracking Not Supported Video Chat Supported Web Conferencing Not Supported
Integrations Genesys Cloud CX Not Supported IFS Field Service Management Not Supported Salesforce Not Supported	Integrations Genesys Cloud CX Supported IFS Field Service Management Supported Salesforce Supported View All 3 Integrations
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