ARI (Auto Repair Software)

ARI (Auto Repair Software)

4.8 out of 5 stars
RobotRoo

RobotRoo

SKILTONZERO PTY LTD
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About

ARI (Auto Repair Software) is an all-in-one, cloud-based shop management app for auto repair shops, mobile mechanics, independent technicians, and car dealers, trusted by 4,000+ shops in 50+ countries. It delivers the best value in its class, often 5-10x cheaper than tools like Shopmonkey or Mitchell, with two simple plans (from $39.99/mo) and a free trial. Run your whole shop in one place: - Unlimited invoices, estimates & work orders (7 custom templates) - Digital vehicle inspections with AI damage detection - Client, vehicle, inventory & appointment management - Accounting, payment tracking, reports & automatic service reminders - OBD scanner, VIN decoder, license plate reader & AI labor guides Integrates with Stripe, Square, PayPal, QuickBooks, CarFax, PartsTech & more. Works on Web, iOS, Android & Windows. Rated 4.7/5 by 2,500+ users. No contracts, cancel anytime.

About

RobotRoo is cloud-based workshop management software for automotive repair businesses. It combines customer and vehicle records, job cards, bookings, parts and inventory, quotes, invoices, team messages, time tracking and reports. Workshops can review vehicle details and service history, manage jobs from booking to invoicing, record technician time, and send quotes and invoices. AI assistant Roo accepts text, voice messages, photos and PDFs to help enter customer, vehicle, job, booking, parts and invoice information; supported changes can be made in chat and undone. Staff use RobotRoo in a browser on phones, tablets or computers without installing it. A Xero connection sends invoices, payments, credit notes and refunds to Xero. It is designed for Australian automotive and specialist repair shops, including mobile mechanics and heavy vehicle, motorcycle, marine, caravan and agricultural services.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Auto repair shops, independent mechanics, mobile technicians, car dealers

Audience

Automotive repair and service workshops and mobile mechanics in Australia

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$39.99/month
monthly, yearly, free trial available
Free Version Not Supported
Free Trial Supported

Pricing

A$99/month
Launch is A$99/month including GST for one person, with all features and monthly billing; there is no lock-in and plans can be cancelled any time. AI usage limits apply. Grow is A$149/month for up to 3 people, Scale is A$199/month for up to 6, and Max is A$349/month for up to 15.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.8 / 5
ease 4.6 / 5
features 4.7 / 5
design 4.5 / 5
support 4.7 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Ease of use, ability to send customers estimates, invoice, pictures and anything needed from one place to either email or text. Integrated parts tech software saves hours per day. Have used software that cost 100s of time more than Ari and had less options.
  • Everyone on the team knows what's going on with each vehicle in real time. Nobody needs to ask someone else, "What do we got left to do on that car" they just log on an the info is there and up to date by the last team member that worked on it.
  • One annual fee gets you access to a wealth of repair integration. The app developers are continually seeking feedback and rolling out upgrades. Additionally, it works across multiple platforms with no change or loss in data.
  • The ability to build an estimate with such ease and plenty of information. Labor rates and parts pricing is spot on
  • The customer estimates are exceptionally clear, and the interface is very clean. Compared to other software, the layout takes up less space, making it much easier to read. Customer service is fast and provides timely feedback. The system is constantly updated to address user needs. Please keep up the great work and continuous updates!

Cons

  • Reports could be better, a few quirks when using it on multiple computers at one time but once you learn the quirks they’re not bad, would be nice if when a parts order is submitted or either marked delivered it added it to inventory listing for future use.
  • The only 2 cons I have noticed in my 4 months of using it is: -There isn't a way to create a recurring invoice -Your input into the data base isn't Auto-Saved. So, when I get distracted after logging in a vehicle and forget to press the SAVE button, all that time and info is lost.
  • It is sometimes hard to keep track of all the updates even with the “new” features highlight. But I understand it’s a growing platform. Carfax requires 10 completed/billed/closed VIN repairs to complete the free carfax integration outside of ARI which highlights your business. The person I spoke to said it was only ARI software that required that quantity.
  • Integrating quickbooks without inventory on our end
  • During a recent system upgrade, some invoices were missed and not uploaded to Carfax. Also, data is not automatically saved when navigating away from the estimate screen to other menus. Please fix these issues.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

ARI (Auto Repair Software)
Founded: 2020
ari.app/

Company Information

SKILTONZERO PTY LTD
Founded: 2026
Australia
robotroo.com.au

Alternatives

Garage360

Garage360

5.0 out of 5 stars

Alternatives

Workshop Hub

Workshop Hub

Driven Autocare Pty Ltd
Shop4D

Shop4D

Auto Profit Masters
BayNerve

BayNerve

Gearbox Technologies LLC
MaxxTraxx

MaxxTraxx

Scott Systems

Categories

Auto Body Supported
Auto Repair Supported
Automotive CRM Supported
Heavy-Duty Repair Supported

Categories

Auto Body Features

Accounting Management Supported
Billing & Invoicing Supported
Customer Database Supported
Inventory Control Supported
Labor Rates Supported
Maintenance Scheduling Supported
Parts Management Supported
Payroll Management Supported
Quotes / Estimates Supported
Scheduling Supported
Service History Supported
Vehicle Tracking Supported
VIN Decoder Supported
Work Order Management Supported

Auto Repair Features

Billing & Invoicing Supported
CRM Supported
Digital Vehicle Inspections (DVI) Not Supported
Inventory Management Supported
Labor Rates Supported
Maintenance Scheduling Supported
Parts Management Supported
Quotes / Estimates Supported
Service History Supported
Vehicle Tracking Supported
VIN Lookup Supported
Work Order Management Supported

Integrations

PartsTech Supported
PayPal Supported
QuickBooks Online Supported
Stripe Billing Supported
Xero Not Supported

Integrations

PartsTech Not Supported
PayPal Not Supported
QuickBooks Online Not Supported
Stripe Billing Not Supported
Xero Supported
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