AMCS Utility BillingAMCS Group
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MultiBillingMuniBilling
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Related Products
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About
Automated billing and contracts management to guard against revenue leakage while providing a higher level of customer satisfaction and self-service. The robust billing and contracts management solution from AMCS was purpose-built to handle the complexities of an ever-changing utilities landscape. Automated meter reads flow into the system and are billed to the specifications of the customer’s contract; invoices can be generated electronically or sent to a vetted print house for mailing; and customers have the option for autopay, online payments, or through the mail. A customer portal, easily customized for your branding, provides self-service to view statements, pay online, and submit a service request. AMCS’ billing and contracts solution digitizes your invoicing and payment processing, making your personnel more efficient while reducing errors due to manual data entry.
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About
MultiBilling is a utility billing and customer information platform for municipalities, utilities, property managers, and service bureaus. It supports account and service management, configurable rates, billing and payment workflows, customer service, meter reading, and customer-facing online services. The platform is designed to handle utility billing operations across multiple service types and to connect with existing enterprise resource planning, property management, geographic information, and metering systems. Staff use a shared interface, while residents and other account holders can access online self-service tools for billing-related tasks. MultiBilling is offered as a cloud-based software service, with mobile capabilities for field meter-reading workflows. It serves organizations managing recurring utility charges and the operational processes around customer accounts, consumption, billing, and payments.
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Audience
Utilities
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Audience
Municipalities, Service Bureaus, Property Managers
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Pricing
$999 per month
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationAMCS Group
Founded: 2003
Ireland
www.amcsgroup.com/solutions/utility-billing/
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Company InformationMuniBilling
Founded: 2007
United States
www.multibilling.com
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Categories |
Categories |
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Utility Billing Features
Account Management
Supported
ACH Payment Processing
Supported
Billing & Invoicing
Supported
Cable
Supported
Collections Management
Supported
Customer Management
Supported
Electricity
Supported
Meter Management
Supported
Metered Billing
Supported
Move In / Move Out
Supported
Natural Gas
Supported
Non-Metered Billing
Supported
Online Payment Processing
Supported
Penalty / Cut-Off Processing
Supported
Rate Management
Supported
Service Call Management
Supported
Trash
Supported
Water
Supported
Work Order Management
Supported
Utility Management Systems Features
Billing & Invoicing
Supported
Cable
Supported
Customer Management
Supported
Demand Planning
Not Supported
Electricity
Supported
Natural Gas
Supported
Plant Management
Supported
Service Call Management
Supported
Trash
Supported
Water
Supported
Work Order Management
Supported
Workforce Management
Supported
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Integrations
No info available.
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Integrations
No info available.
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