AIVX LabsPodavinci LLC
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Related Products
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About
AIVX Labs is a web-based AI agency platform for agency owners, consultants, and freelancers who provide AI-assisted services to local businesses. Its RICO operator accepts work requests in plain language, selects and fills in an appropriate tool, displays the credit cost, and runs the task after user approval. The platform offers 35 live AI tools for activities such as prospect research, website analysis, advertising, content, email sequences, chatbot building, and sales materials, plus client workspaces on eligible plans and client-facing reports. Users can also access a library of 103 courses and 46 templates and workflows covering AI skills, service packaging, agency operations, and fulfillment. A free plan provides monthly credits and access to the core tools and learning materials; paid plans add credits and agency capabilities. Users review outputs before delivering them to clients.
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About
Ravine Desk is help desk software built for freelancers, consultants, and small development teams who support multiple clients. Each workspace gets its own branded subdomain and client portal, where clients sign in with a magic link instead of a password. Tickets come in through the portal or by email, and client email replies thread into the matching ticket automatically. Billable hours are logged on every comment and roll up into per-client reports. An AI assistant is included on every plan, with a daily briefing and ticket analysis; Team and Pro plans add automatic triage and client-facing status summaries. Pricing is flat and based on technician count, with no per-ticket or per-client fees. Plans start at $12/month, and every plan comes with a 14-day free trial with no credit card required. An early-access Agent Seats add-on lets AI agents such as Claude Code work tickets through a REST API under their own technician identity.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Marketing agencies, AI agency owners, consultants, freelancers and coaches who sell AI services to local businesses
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Audience
Freelancers, consultants, small development teams, and agencies that support multiple clients.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$9.95/month
The Free plan includes 25 credits per month and access to the tools and courses. Access is $9.95/month with 100 monthly credits; Operator is $49/month with 600 credits; Agency is $99/month with 2,400 credits. Paid plans include a 14-day trial requiring a payment card, with the first charge after the trial. Credit allowances and tool-run discounts vary by plan.
Free Version
Supported
Free Trial
Not Supported
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Pricing
$12/month
Flat monthly plans, no per-seat pricing. Solo $12/mo (1 technician, up to 100 clients). Duo $29/mo (3 technicians, 250 clients). Team $59/mo (10 technicians, 750 clients, adds AI auto-triage and client status summaries). Pro $99/mo (20 technicians, unlimited clients). These are founding rates; regular prices are $15 / $39 / $89 / $179. AI assistant (daily briefing, ticket analysis) included on every plan. 14-day free trial, no credit card required. Optional AI Boost packs from $12/mo. Agent Seats (AI agents working tickets via REST API) available as an early-access add-on.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationPodavinci LLC
Founded: 2021
United States
aivxlabs.com
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Company InformationRavine Software
Founded: 2012
United States
ravinedesk.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Help Desk Features
Alerts / Escalation
Not Supported
Automated Routing
Not Supported
Community Forums
Not Supported
Customizable Branding
Supported
Document Storage
Not Supported
Email Integration
Supported
Incident Management
Not Supported
Interaction Tracking
Supported
IT Asset Management
Not Supported
Knowledge Base
Not Supported
Known Issue Management
Not Supported
Live Chat
Not Supported
Multi-Channel Communication
Supported
Multiple Brands / Products
Not Supported
Network Monitoring
Not Supported
Real-time Chat
Not Supported
Self Service Portal
Supported
Service Level Agreement (SLA) Management
Not Supported
Ticket Management
Supported
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Integrations
Claude Code
Not Supported
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