AIVM BrainChainGPT AI S.A.
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Verizon Knowledge AssistVerizon
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Related Products
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About
AIVM Brain is a governed, verifiable AI knowledge platform shared by a company's employees and its AI agents. It connects existing tools, Slack, Google Drive, Notion, GitHub, Box, Confluence, Salesforce, and Telegram, while preserving each source's original permissions, so users and agents only see what they're cleared to see. Every access is recorded in a tamper-evident, content-blind audit log proving who asked what and what was disclosed, without storing the content itself, and the log is independently verifiable by auditors. Agents query Brain through a governed MCP endpoint with mandates, human-in-the-loop controls, and a kill switch. Brain is model-agnostic, working with Claude, OpenAI, Gemini, or a customer's own model via bring-your-own-key, and never trains on customer data. Enterprise features include SSO, per-tenant isolation, real-time permission revocation, and SOC 2/ISO 42001 in progress. Delivered as hosted SaaS with MCP, SDK, REST API, and CLI access.
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About
When customers pose critical questions to your business, they expect fast and efficient service, even when they’re dealing with virtual agents. Knowledge Assist uses artificial intelligence and machine learning to help agents in your contact center resolve customer issues quickly, accurately and consistently. Knowledge Assist is an AI-driven knowledge base integrated into contact center and virtual agents’ desktops to deliver up-to-date, accurate answers and guidance. Our solution helps your agents understand the intent of customers’ questions, provide consistent answers across channels, build trust and drive customer conversations. Knowledge Assist uses AI to empower your contact center agents with accurate, relevant information in real time. It blends highly crafted responses, integrates to relevant data sources, and reads internal and external websites and documents to create an evolving knowledge base that assembles the most relevant information.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Mid-market and enterprise IT, security, and knowledge/ops teams who need to give employees and AI agents shared access to company knowledge (Slack, Drive, Notion, GitHub, Salesforce, etc.) without breaking existing permissions — especially regulated industries like finance, healthcare, and legal where auditability matters..
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Audience
Agents and contact centers interested in an artificial intelligence and machine learning solution to resolve customer issues
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
$18/month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationChainGPT AI S.A.
Founded: 2026
Panama
brain.aivm.io
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Company InformationVerizon
Founded: 1983
United States
www.verizon.com/business/products/contact-center-cx-solutions/customer-engagement/knowledge-assist/
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Categories |
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Integrations
Box
Claude
Confluence
Gemini
GitHub
Google Drive
Model Context Protocol (MCP)
Notion
OpenAI
Salesforce
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Integrations
Box
Claude
Confluence
Gemini
GitHub
Google Drive
Model Context Protocol (MCP)
Notion
OpenAI
Salesforce
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