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About

​AIRe Link is a professional browser-based visual remote support tool developed by Konica Minolta, designed to enhance customer support by enabling remote visual assistance without the need for any app downloads. It allows support teams to see exactly what their customers see, facilitating effective troubleshooting and reducing the necessity for on-site visits. ​A remote assistant sends an invitation via email or SMS; the customer clicks the link to join the session instantly through their browser, eliminating the need for any application installation. Once connected, the assistant can view the customer's perspective in real time, providing immediate visual guidance. Customers can access support sessions directly through their browsers, simplifying the connection process. ​Support teams can see what customers see, enabling accurate problem diagnosis and guidance. The platform supports integration with RealWear smart glasses, allowing technicians to work hands-free.

About

Glartek is an Augmented & Connected Worker platform. Combines a customizable, no-code Connected Worker digital platform with Augmented Reality functionalities, helping improve safety and efficiency in the industry. Through digitized processes, digital work instructions, organized workflows, and 2D/AR guidance, frontline workers will be able to better perform their operations, increasing their skills, safety, and productivity. Enhance Team and Task Management, Monitoring, Analytics, Training & Skills Management, and more. Glartek focuses on continuous innovation, offering valuable add-ons to enhance your capabilities and efficiency. Virtual Remote Assistance for real-time collaboration, AI and Machine learning for data-driven insights, IoT support for seamless connectivity, 3D models for immersive visualisation, Connected Glasses to enable wearable technology integration for a hands-free experience, and enterprise features tailored to your specific needs.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Manufacturing companies seeking a solution to provide efficient remote support for their equipment, reducing downtime and maintenance costs

Audience

Companies that need an Connected Worker solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

AIRe Link
Czech Republic
www.aire.link/

Company Information

Glartek
Founded: 2017
Portugal
glartek.com

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Categories

Categories

Augmented Reality Features

3D Objects
3D Product Visualization
Application Development
Content Creation
Cross-Device Publishing
Drag & Drop
For Mapping
For Sales
For Training / Education
Object Recognition
Simulation
Usage Tracking / Analytics
Virtual Reality

Remote Work Features

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Integrations

No info available.

Integrations

No info available.
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