CareARCareAR, Inc.
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Related Products
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About
AIRe Link is a professional browser-based visual remote support tool developed by Konica Minolta, designed to enhance customer support by enabling remote visual assistance without the need for any app downloads. It allows support teams to see exactly what their customers see, facilitating effective troubleshooting and reducing the necessity for on-site visits. A remote assistant sends an invitation via email or SMS; the customer clicks the link to join the session instantly through their browser, eliminating the need for any application installation. Once connected, the assistant can view the customer's perspective in real time, providing immediate visual guidance. Customers can access support sessions directly through their browsers, simplifying the connection process. Support teams can see what customers see, enabling accurate problem diagnosis and guidance. The platform supports integration with RealWear smart glasses, allowing technicians to work hands-free.
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About
CareAR is an augmented reality (AR) platform that helps businesses improve service experiences. By providing remote visual support and self-guided instructions, CareAR can help resolve issues faster, reduce unnecessary dispatches, and improve customer satisfaction.
Benefits:
Faster resolutions with remote AR assistance
Higher first-time fix rates with visual guidance
Reduced dispatches through self-service options
Improved knowledge transfer with remote expert access
Increased customer satisfaction and loyalty
Lower carbon footprint by reducing travel
CareAR products:
CareAR Assist: Enables real-time collaboration for remote problem-solving.
CareAR Instruct: Provides step-by-step instructions for self-service.
CareAR Experience: Allows businesses to build interactive AR guides easily.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Manufacturing companies seeking a solution to provide efficient remote support for their equipment, reducing downtime and maintenance costs
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Audience
Customer service and field service teams looking to elevate their service experience, increase efficiency, and improve performance metrics
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAIRe Link
Czech Republic
www.aire.link/
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Company InformationCareAR, Inc.
Founded: 2018
United States
carear.com
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Integrations
No info available.
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Integrations
No info available.
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