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About
Effortlessly keep track of social media and news mentions in more than 100 languages and provide responses in the customer's preferred language with the help of AI technology. Simply enter your brand name in the search bar to access feedback from a global audience, allowing you to gather valuable insights and responses from people around the world, in all languages. Twitter, Facebook, Reddit, Flickr, Instagram, Youtube among some of the supported social channels. Empower every user to feel understood by utilizing AI-generated responses in their preferred language, all at the click of a button. By utilizing our semantic search and chatbot technology, businesses can now streamline access to their internal documents, making it easier for employees to find the information they need quickly and efficiently.
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About
Lucidya is an AI-native customer experience management platform designed to help organizations understand, manage, and improve customer interactions across digital channels through real-time data and advanced analytics. It enables brands to monitor customer conversations, analyze sentiment, and extract actionable insights from sources such as social media, customer feedback, and online content, allowing them to better understand behavior, preferences, and market trends. It combines artificial intelligence and natural language understanding to deliver accurate sentiment analysis, including support for multiple Arabic dialects, enabling businesses to capture context and meaning with high precision. It provides real-time intelligence through alerts and dashboards, helping teams respond quickly to emerging issues, customer needs, and reputational risks while maintaining consistent engagement across channels.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Anyone searching for a Social Media Monitoring solution that helps track news mentions
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Audience
Enterprises, government organizations, and marketing or CX teams in search of a tool to analyze customer data and improve customer experience using AI-driven insights
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Pricing
$10.99 per month
Free Version
Free Trial
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Pricing
Free
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAIBrandIntel
aibrandintel.com
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Company InformationLucidya
Founded: 2016
Saudi Arabia
www.lucidya.com
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Categories |
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Integrations
Facebook
Instagram
WhatsApp
X (Twitter)
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