AI Phone Call PRO vs. CTM Comparison


AI Phone Call PRO AI Phone Call	CTM CallTrackingMetrics	+	+
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About AI Phone Call PRO is a hosted AI receptionist and business calling platform for handling inbound calls and running outbound campaigns. Businesses configure voice agents with custom voices, greetings, and prompts; agents can answer inquiries, qualify leads, book appointments through Google Calendar or Calendly, and provide call transcripts and recordings. The platform includes call analytics such as sentiment, duration, completion rates, and AI-generated summaries, with call history available for review. Plans include a managed phone number and monthly calling minutes, with higher tiers adding outbound campaign features, sentiment analysis, API access, dedicated support, and number porting. It is intended for organizations that want to automate phone interactions across sectors including real estate, healthcare, legal services, property management, automotive, finance, home services, and retail.		About CTM, formerly known as CallTrackingMetrics, is a conversation intelligence and call tracking platform that helps businesses measure marketing performance, manage customer communications, and improve sales conversions. The software tracks phone calls, text messages, website forms, and chats to identify the advertising campaigns and channels that generate customer inquiries. Its AI-powered conversation analytics provide call transcription, summarization, sentiment analysis, and lead scoring. CTM also offers intelligent call routing, automated follow-ups, AI voice agents, and contact center management tools. Reporting dashboards help organizations analyze marketing attribution, advertising return on investment, customer interactions, and sales team performance. The platform integrates with Google Ads, Google Analytics, HubSpot, Salesforce, and other business applications to connect marketing data with customer conversations and revenue outcomes.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported		Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Small and medium-sized businesses, startups, entrepreneurs, sales and customer support teams, marketing agencies, and companies looking to automate inbound and outbound phone calls using AI.		Audience Mid-market B2B and B2C brands, plus agencies, consultancies, and performance marketers (lead resellers) serving industries relying on critical communication channels such as addiction treatment, law, healthcare, home services, multi-location franchises and enterprise-level call centers.
Support Phone Support Not Supported 24/7 Live Support Supported Online Not Supported		Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Supported		API Offers API Supported
Screenshots and Videos No images available		Screenshots and Videos View more images or videos
Pricing $29/month Starter is $29/month and includes 60 minutes, inbound and outbound calls, 30+ AI voices, transcripts, and a managed phone number. Additional usage is billed per minute. No contract. Free Version Not Supported Free Trial Supported		Pricing $79 per month All plans include unlimited users at no extra cost, while Marketing Pro and Sales Engage plans also include sub-accounts perfect for agencies and multi-location businesses. Discounts up to 20% off for annual agreements. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software		Reviews/Ratings Overall 4.8 / 5 ease 4.8 / 5 features 4.8 / 5 design 4.4 / 5 support 4.8 / 5 Read all reviews
		Pros from Real Users Pros This has helped with training and retention of patients. Texting is amazing, reports are amazing and super important. The ability to record and monitor an employee's calls efficiently, and the ability to make calls with little-to-no technical issues. In addition, there are a multitude of features that allow you to run reports and pull calls on a specific criteria. Great integration with Google and other platforms. The chat widget is also great for our websites! Our team members wouldn't need to log in to different platforms to get the work done. It's such a benefit to our company to use call tracking metrics to track our client's calls because it helps us determine what marketing services are producing results and what needs improvement. CallTrackingMetrics provides power to our call centre. Automates the call flow. Our service, marketing and sales team use this software to manage their communications. Easily integrates with Salesforce, Google Ads, Zendesk, Facebook and many more. Marketing tool kit is awesome.
Training Documentation Not Supported Webinars Supported Live Online Not Supported In Person Not Supported		Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information AI Phone Call Founded: 2021 United States aiphonecall.pro/		Company Information CallTrackingMetrics Founded: 2012 United States www.ctm.com
Alternatives Maxe AI Employee Maxe Feed Holdings LLC		Alternatives Phonexa
Simple Phones		CloudTalk
Chatley AI		CallFinder
Reception.ai ElevenLabs		Call Center Studio
Ringzy View All		Prodigal Prodigal Technologies View All
Categories AI Phone Answering Agents Supported AI Receptionists Supported		Categories AI Phone Answering Agents Supported AI Receptionists Supported AI Voice Agents Supported Call Center Supported Call Monitoring Supported Call Recording Supported Call Tracking Supported Contact Center Quality Assurance Supported Conversation Intelligence Supported IVR Supported Marketing Attribution Supported Performance Marketing Supported Softphone Supported Speech Analytics Supported
		Show More Features Call Center Features Blended Call Center Supported Call Logging Supported Call Recording Supported Call Scripting Supported Campaign Management Supported Database Not Supported Escalation Management Supported Inbound Call Center Supported IVR / Voice Recognition Supported Manual Dialer Supported Outbound Call Center Supported Predictive Dialer Not Supported Progressive Dialer Not Supported Queue Management Supported Real-time Chat Supported Reporting/Analytics Supported Call Recording Features Archiving Supported Call Sharing Supported Distributed Call Recording Not Supported Event Triggered Recording Supported File Transfer Not Supported Instant Retrieval Not Supported On-Demand Recording Not Supported Recording Bookmarking Not Supported Scheduled Recording Not Supported Screen Activity Recording Not Supported Video Call Recording Not Supported Call Tracking Features Call Log Supported Call Recording Supported Call Routing Supported Caller Identification Supported Campaign Management Supported Conversion Tracking Supported CRM Supported IVR / Voice Recognition Supported Keyword Tracking Supported Conversation Intelligence Features Account Health Alerts Not Supported AI Insights Supported Call Analytics Supported Call Recording Supported Call Recording Cloud Storage Supported Call Snippets Supported Call Transcription Supported Call/Meeting Sharing Not Supported Sales Coaching Supported Topic Tags Not Supported Topic-Based Analytics Not Supported Video Conferencing Analytics Not Supported Win/Loss Analysis Not Supported IVR Features Call Center Supported Call Logging Supported Call Recording Supported Call Routing Supported Multiple Scripts Supported Phone Key Input Supported Survey Management Not Supported Text to Speech Supported Voice Customization Supported Voice Mail Supported Marketing Attribution Features Attribution Modeling Not Supported Audience Segmentation Not Supported Conversion Tracking Supported Cross-Channel Attribution Supported Customer Journey Mapping Not Supported Multi-Touch Attribution Supported Predictive Analytics Not Supported ROI Tracking Supported Softphone Features Audio / Video Conferencing Supported Call Logging Supported Call Recording Supported Call Transfer Supported Caller Identification Supported Chat / Messaging Supported Contact Management Supported Fax Management Supported Speech Analytics Features Automatic Transcription Supported Call Center Management Not Supported Call Recording Supported Customer Experience Management Not Supported Data Security Not Supported Natural Language Processing Supported Predictive Analytics Not Supported Self-Service Search Not Supported Sentiment Analysis Supported Surveys & Feedback Not Supported
Integrations Acquisio Not Supported Adobe Marketo Engage Not Supported AgencyAnalytics Not Supported Axis LMS Not Supported CA Flowdock Not Supported Easyflow Not Supported Gong Not Supported Google Calendar Supported HubSpot CRM Not Supported HubSpot Customer Platform Not Supported Mailchimp Not Supported MeisterTask Not Supported Mixpanel Not Supported Ours Privacy Not Supported Rank Ranger Not Supported Salesforce Not Supported Slack Not Supported Stripe Not Supported Sunwave Not Supported Wix Not Supported Show More Integrations View All 2 Integrations		Integrations Acquisio Supported Adobe Marketo Engage Supported AgencyAnalytics Supported Axis LMS Supported CA Flowdock Supported Easyflow Supported Gong Supported Google Calendar Not Supported HubSpot CRM Supported HubSpot Customer Platform Supported Mailchimp Supported MeisterTask Supported Mixpanel Supported Ours Privacy Supported Rank Ranger Supported Salesforce Supported Slack Supported Stripe Supported Sunwave Supported Wix Supported Show More Integrations View All 47 Integrations
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