Excellent

Excellent

Excellent AI LLC
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+

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About

AI Ambassador is a web-based AI guest and attendee messaging platform for hotels, vacation rentals, and events. It answers routine questions and service requests through SMS, WhatsApp, and RCS, including check-in information, property details, local recommendations, event agendas, session updates, and venue guidance. Guests and attendees can start a conversation by scanning a QR code, without downloading an app or creating a login. The assistant provides multilingual, around-the-clock responses and can hand unresolved requests to staff. For hospitality operators, AI Ambassador connects with supported property-management systems to use reservation and guest information in conversations. Teams can automate common communications while retaining staff involvement for requests that need human attention.

About

Excellent is a web-based operations platform for high-end restaurant groups, combining event sales and service with staff training, marketing, and investor reporting. Excellent Events supports lead capture, proposals, electronic contracts, online deposits, banquet event orders, calendars for spaces and holds, menus and packages, guest portals, and multi-location reporting. Excellent Craft provides staff courses, graded assessments, certifications, and a document wallet for compliance records. Excellent Marketing drafts social posts and guest emails based on group event information for human review before sending. Excellent Partner supports financial pro formas and investor updates using company data. It links locations and guest records and supports English and Spanish on phones and desktops. AI-generated communications require human approval before distribution.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Event organizers, event planners, property owners, and hotel owners.

Audience

High-end restaurant groups.

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

$9.99/month
SMS Starter is $9.99/month and includes 250 text messages. WhatsApp/RCS Starter is $39.99/month. Starter and Professional plans include a free trial.
Free Version Not Supported
Free Trial Supported

Pricing

$360/location/month
Monthly billing is $360 per location per month; annual billing is $3,600 per location per year ($300/month equivalent, billed yearly). All users are included, with no setup or per-user fees.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

msg2ai
Founded: 2020
United States
www.ai-ambassador.xyz/

Company Information

Excellent AI LLC
Founded: 2026
United States
beexcellent.ai

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msg2ai

msg2ai

Msg2.ai

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Categories

Guest Messaging Supported

Categories

Event Management Supported

Integrations

Model Context Protocol (MCP) Supported
Claude Not Supported
Instagram Not Supported
Mews Supported
Stripe Not Supported

Integrations

Model Context Protocol (MCP) Supported
Claude Supported
Instagram Supported
Mews Not Supported
Stripe Supported
Claim AI Ambassador and update features and information
Claim AI Ambassador and update features and information
Claim Excellent and update features and information
Claim Excellent and update features and information