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About

AFP.MONSTER is a web-based social media automation service for managing Facebook Pages and Instagram business accounts. Users build visual campaigns that respond to selected comments or direct messages with public replies, private messages, tags, delays, and branching steps. The service includes keyword matching, comment moderation and bulk cleanup, an inbox for conversations that need human attention, contact tagging, and team roles with page-level access. It can hide or remove unwanted comments, including on ads, and route product questions into direct-message flows such as sending product cards or links. AFP.MONSTER is aimed at creators, online shops, social media managers, agencies, and other businesses handling customer interactions on Facebook and Instagram. It is accessed through a browser and requires connecting the social accounts or pages the user administers.

About

Best cloud helpdesk for social media (by far) plus Email, Chat Bots, Contact Forms, and Review Sites. All text-based customer service channels under one unified inbox, so no customer is left behind. Social Customer Service solution. Gather all incoming inquiries in one unified ticketing inbox. Share tasks and make sure everyone is up to speed. Social media. Handle all social media support tickets from Facebook, Instagram, Youtube and Twitter. Live Chat. Solve problems instantly with Live Chat on your website. Emails and webforms. Regain control of your support emails, and add custom forms to your website and facebook pages. Full control Reduce the amount of Support tickets. Gain valuable insights. FAQ. A smart self-service FAQ solution for your website. Statistics and insight. Get the insight you need to make smarter changes. API. Integrate with internal systems using our APIs.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Creators, online shops, social media managers, agencies, and businesses that manage customer interactions on Facebook and Instagram.

Audience

Small and large orgs that want to manage their digital customer dialog through one unified customer service

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Individual and team plans are available. Card payments are offered for 1- or 12-month terms and renew automatically; cryptocurrency payments are offered for 1-, 3-, 6-, or 12-month terms and do not renew automatically. Longer cryptocurrency terms receive discounts of 5%, 10%, or 15% for 3, 6, or 12 months, respectively. Optional add-ons are available for pages, profiles, and team seats.
Free Version Not Supported
Free Trial Supported

Pricing

$9 per user, per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

AFP.MONSTER
United States
afp.monster/

Company Information

Socialboards
Norway
socialboards.com/en/

Alternatives

No Alternatives

Alternatives

Gruvi

Gruvi

Gruvi Software

Categories

Categories

Social Media Management Features

Automated Publishing Not Supported
Brand Tracking Not Supported
Content Management Not Supported
Customer Engagement Supported
Multi-Account Management Supported
Multi-User Collaboration Supported
Post Scheduling Not Supported
Reporting/Analytics Supported
Social Media Monitoring Supported

Integrations

Facebook Supported
Instagram Supported
Telegram Supported
X (Twitter) Not Supported
YouTube Not Supported

Integrations

Facebook Supported
Instagram Supported
Telegram Not Supported
X (Twitter) Supported
YouTube Supported
Claim AFP.MONSTER and update features and information
Claim AFP.MONSTER and update features and information
Claim Socialboards and update features and information
Claim Socialboards and update features and information