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About
AFP.MONSTER is a web-based social media automation service for managing Facebook Pages and Instagram business accounts. Users build visual campaigns that respond to selected comments or direct messages with public replies, private messages, tags, delays, and branching steps. The service includes keyword matching, comment moderation and bulk cleanup, an inbox for conversations that need human attention, contact tagging, and team roles with page-level access. It can hide or remove unwanted comments, including on ads, and route product questions into direct-message flows such as sending product cards or links. AFP.MONSTER is aimed at creators, online shops, social media managers, agencies, and other businesses handling customer interactions on Facebook and Instagram. It is accessed through a browser and requires connecting the social accounts or pages the user administers.
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About
Best cloud helpdesk for social media (by far) plus Email, Chat Bots, Contact Forms, and Review Sites. All text-based customer service channels under one unified inbox, so no customer is left behind. Social Customer Service solution. Gather all incoming inquiries in one unified ticketing inbox. Share tasks and make sure everyone is up to speed. Social media. Handle all social media support tickets from Facebook, Instagram, Youtube and Twitter. Live Chat. Solve problems instantly with Live Chat on your website. Emails and webforms. Regain control of your support emails, and add custom forms to your website and facebook pages. Full control Reduce the amount of Support tickets. Gain valuable insights. FAQ. A smart self-service FAQ solution for your website. Statistics and insight. Get the insight you need to make smarter changes. API. Integrate with internal systems using our APIs.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Creators, online shops, social media managers, agencies, and businesses that manage customer interactions on Facebook and Instagram.
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Audience
Small and large orgs that want to manage their digital customer dialog through one unified customer service
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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PricingIndividual and team plans are available. Card payments are offered for 1- or 12-month terms and renew automatically; cryptocurrency payments are offered for 1-, 3-, 6-, or 12-month terms and do not renew automatically. Longer cryptocurrency terms receive discounts of 5%, 10%, or 15% for 3, 6, or 12 months, respectively. Optional add-ons are available for pages, profiles, and team seats.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$9 per user, per month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationAFP.MONSTER
United States
afp.monster/
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Company InformationSocialboards
Norway
socialboards.com/en/
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AlternativesNo Alternatives
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Alternatives |
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Categories |
Categories |
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Social Media Management Features
Automated Publishing
Not Supported
Brand Tracking
Not Supported
Content Management
Not Supported
Customer Engagement
Supported
Multi-Account Management
Supported
Multi-User Collaboration
Supported
Post Scheduling
Not Supported
Reporting/Analytics
Supported
Social Media Monitoring
Supported
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Integrations
Facebook
Supported
Instagram
Supported
Telegram
Supported
X (Twitter)
Not Supported
YouTube
Not Supported
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Integrations
Facebook
Supported
Instagram
Supported
Telegram
Not Supported
X (Twitter)
Supported
YouTube
Supported
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