ADARA CortexADARA
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Infosys CortexInfosys
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Related Products
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About
ADARA Cortex is the next evolution of our data products and services. It delivers traveler intelligence for activating hyper-personalization across all your digital marketing channels. ADARA Cortex leverages real-time travel intent and buyer purchase preference insights from over 850M active traveler profiles within ADARA’s Data Co-op, and is based on activities happening outside your brand. It empowers digital marketing and accelerates ROI across all your preferred consumer engagement platforms, including programmatic, search, social, TV, email and websites. A major airline uses ADARA data to optimize bid efficiency for paid Google Search. Their campaigns for unbranded keywords decreased the cost-per-acquisition by 29% and increased the click-through-rate by 95%. Data sets within ADARA Cortex are curated for your needs with the Cortex Catalog. It’s an easy-to-use self-service platform to explore, evaluate and activate your preferred data sets.
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About
Infosys Cortex, an Artificial Intelligence (AI)-driven customer engagement platform, transforms contact center operations through purposeful communication and smart decision-making capabilities. It extracts and converts microdata from customer interactions into insights for real-time action. The extra brain power and continuous coaching provided by Cortex helps agents make better, faster decisions on their journey from new hire to experienced agent. Cortex equips agents with the knowledge, insights and support they need to learn, grow and become better brand ambassadors. The Infosys Cortex platform helps enterprises deliver superior experiences to both customers as well as employees. In addition, it reimagines contact center operations for a smooth customer journey. Infosys Cortex is an AI solution designed to extract, understand and provide insights and recommendations on the mountains of data collected by customer care centers.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Travel companies that want real-time traveler intelligence to boos their digital marketing performance
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Audience
Businesses searching for an AI-driven customer engagement platform
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationADARA
Founded: 2005
United States
adara.com/cortex/
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Company InformationInfosys
Founded: 1981
India
www.infosys.com/products-and-platforms/cortex.html
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Categories |
Categories |
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Integrations
XTEL AI
Not Supported
AWS Marketplace
Supported
Hedgehog
Supported
Triple Point S&OP
Not Supported
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Integrations
XTEL AI
Supported
AWS Marketplace
Not Supported
Hedgehog
Not Supported
Triple Point S&OP
Supported
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