9am vs. SmartServ Comparison Chart

WEX FSM is a cloud-based, all-in-one field service management platform built to streamline every aspect of a contractor’s business, from scheduling and dispatch to invoicing, payments, reporting, and customer management. It consolidates workflow tasks so technicians, office staff, and customers all operate from a single system: real-time location tracking, drag-and-drop scheduling, optimized route dispatching, and customer history (jobs, equipment, notes, photos) are combined with quote/proposal generation, price-book management, and on-the-spot mobile invoicing and payment options. WEX FSM supports recurring service plans, flexible financing, and integrated payment processing, enabling faster cash flow by reducing delays in invoicing and collections. It includes built-in connectivity to accounting systems (e.g., QuickBooks sync), robust reporting and analytics for business insight, and a mobile app for field technicians so they can manage jobs and get paid directly.

Resco Field Service+ is a mobile-first solution designed to extend the capabilities of Microsoft Dynamics 365, Salesforce, and the Power Platform with powerful mobile workflows and full offline functionality. Built for industries like utilities, energy, manufacturing, and construction, it enables technicians to manage work orders, perform inspections, track assets, and handle preventive maintenance seamlessly. With offline-first architecture and secure data synchronization, teams can capture and access critical information in remote areas or environments with limited connectivity. The drag-and-drop form designer, GPS routing, barcode scanning, and scheduling tools allow you to customize workflows to meet the unique needs of your field operations. Managers gain real-time visibility into job status, resource allocation, and performance metrics, making it easier to schedule tasks, dispatch teams, and generate detailed reports.

30 DAY FREE TRIAL! No credit card required. Plans as low as $49/m. Professional construction management software designed for all size contractors, Werx streamlines your business with flexible estimates, AIA-Style billing, QuickBooks integration, and real-time labor tracking. Get paid faster with online payments via Stripe. Werx empowers contractors to save time, stay organized, and boost profitability. Manage projects, track time in the field, and send professional invoices all in one platform. Perfect for general contractors, electricians, plumbers, and more. Simplify your operations with the software that works as hard as you do—without breaking the bank. It just WERX!

Get ready for AI! Ensure your field data is healthy, accurate, and ready to go. ALMobile helps streamline and consolidate your field data tracking and payroll processes to connect everyone on your project. Start tracking employee time, attendance, and project information accurately and efficiently in the field or the home office. Cut through the noise of unorganized information and scattered data, and start analyzing what’s most important with ALMobile’s unique reporting capabilities integrated with your primary accounting system. Pull real-time project and employee data that are accurate, customizable, and easy to analyze. ALMobile helps companies work smarter and faster together. Say goodbye to paper, worksheets, and relying on legacy systems to track your data.

ARBOSTAR: All Business Processes under One Roof. The most advanced Business Management Platform in the tree care and landscaping industry. Revolutionizing tree service business management software, ArboStar is a cloud-based business management platform that can be used by tree care and landscaping companies of all sizes. We have integrated all modules necessary to run your business efficiently and effectively in one easy-to-use software: Client Relations Management (CRM), Field & Equipment Management, Business Analytics, Accounting and Finance, Payment Processing, IP Telephony & SMS Integration, Human Capital Management, Quality Assurance, and Enterprise Planning System (ERP). Map View: The interactive maps provide a real-time view of your leads, crews, and equipment locations. To make scheduling and marketing easier, the map will show you where your leads and clients are located.

Connecteam is an award-winning all-in-one employee management solution for daily operations, communications, and human resource management. With Connecteam you can manage every aspect of your business on the go, no workstation needed. Easily engage and manage non-desk employees with Connecteam’s mobile-first platform that helps improve communication, enhance daily processes and increase productivity with custom checklists, forms, and reports. Schedule shifts and track accurate work hours with Connecteam’s automated GPS time clock and easily export approved timesheets to payroll. Connecteam helps you keep your employees sharp thanks to knowledge base centers and advanced training courses. Raise morale with employee recognition rewards and keep the entire company updated through the main news feed. Simplify employee communication, enhance professional skills, manage daily tasks and so much more, all in one app and for an affordable price.

Unlock your business’ full potential with Verizon Connect. We combine the power of the world’s most reliable network with AI-driven insights to bring total visibility to your fleet operations. We are more than just a provider; we’re a partner dedicated to your safety, productivity, and future sustainability. Verizon Connect products and services are the points of connection between your drivers, workplace and community so you’ve always got a clear view of where you are and where you’re going. We’re there with you for the journey, helping you continue driving improved safety, efficiency, productivity, risk management and profitability. So you can make the right decisions at the right time, and be in the best position to take advantage of opportunities on the road ahead. From real-time driver coaching to predictive analytics, we help provide the clarity you need to innovate, optimize, and confidently navigate the road ahead.

CompanyCam is a photo-based solution created for contractors, by contractors. Take unlimited photos—which are location and time-stamped, sent to the cloud, and stored securely. Every photo is organized by project and instantly available to your team, allowing you to see what’s going on anytime, anywhere. Annotate photos with drawings, arrows, comments, tags, and voice notes, and create project timelines, photo galleries, reports, and transformation photos through the app. Sharing photos with customers and insurance adjusters has never been easier, and keeping your entire process organized has never been simpler. If you ever need to share photos with partners or clients, the app boasts two incredibly useful features: (1) galleries, where you share a collection of photos, and (2) reports, where you share a series of photos and notes. You don't have to download, rename, or email the photos—you simply select and send.

WaitWell is a secure, scalable queue management and appointment scheduling platform for healthcare, retail, government, and enterprise service organizations. It reduces wait times, improves customer flow, and streamlines service delivery across single and multi-location operations. Customers can join virtual queues or book appointments via QR codes, web, SMS, kiosks, or chat, with real-time status updates and notifications. WaitWell includes AI-powered features to support customer routing, service guidance, and operational efficiency. Staff use real-time dashboards and reporting to monitor performance, identify bottlenecks, and optimize staffing. Managers can query operational data using natural language to analyze trends and improve throughput and service outcomes.

Maintenance Care is a cloud-based CMMS and work order software designed for complete facility maintenance management. Every paid plan includes unlimited users, allowing technicians, contractors, and department heads to collaborate under one predictable rate. It gives facility managers an intuitive platform to assign tasks, track requests, and maintain operational standards across single or multi-site facilities with zero technical experience required. Built for staff on the facility floor, the mobile app lets technicians create, update, and close work orders on iOS and Android devices. Staff can upload completion photos, scan equipment QR codes for instant repair logs, and track task status in real time. Built-in duplicate request tracking automatically flags redundant submissions—such as multiple tickets for the same broken AC unit—keeping your work order queue clean as user participation grows. The software automates preventive maintenance scheduling based on calendar dates or meter readings to protect critical equipment and reduce unexpected downtime. This helps facility teams extend asset lifespans, control maintenance budgets, and ensure regulatory compliance. Centralized asset management stores complete service logs, equipment specifications, warranty details, and safety documents in one secure location. Visual reporting dashboards provide clear visibility into key metrics like response times, backlog hours, and labor allocation. Operations can launch immediately using our Always Free plan for core online work order tracking, or step up to flat-rate paid plans for complete system access and mobile tools. Maintenance Care is trusted by facility professionals worldwide across aviation, healthcare, manufacturing, property management, senior care, education, and government.