Tech-Support ProKeplaCloud
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Related Products
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About
Manage your agencies fleet of vehicles (police, fire, general government and public works) with our cloud-based system. Create work orders, conduct inspections, track mileage, hours, maintenance, damage and repairs. Manage AED’s, computers, equipment, firearms, tasers, hoses and air tanks. Create work orders, track maintenance and funding. Conduct audits and receives automated notifications of maintenance and warranty dates. We offer cloud-based supervisors administrative log and employee performance tracking (daily activity) modules. Conduct employee and/or uniform inspections and maintain total accountability with on-demand employee equipment audits. Easily document inspections of your agency's building and other facilities. Document jail inspections, create work orders and receive automated notifications when nearing target dates.
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About
Tech-Support Pro is support case and service-history software for OEM equipment manufacturers. Support teams can search equipment records by serial number, review specifications and warranty dates, and see prior calls. Staff can record each support interaction with notes, status, warranty information and reason, while maintaining a separate technical service log for physical work such as repairs, parts replacements and firmware updates. A knowledge base links reported problems and resolution steps to applicable machine models. The product also supports escalation tracking with due dates, follow-up lists and warranty-cost analysis by model. Its Android app includes live phone-camera sharing for remote assistance, and single sign-on is supported. Plans are billed monthly according to the number of support agents, with Enterprise plans available for larger teams.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Audience
Companies and businesses seeking a solution to manage their vehicles, equipment, employees and facilities
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Audience
OEM equipment manufacturers and their technical support teams
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$100.00/year
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$99/month
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company Information911 Tech
Founded: 2012
United States
www.911tech.com
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Company InformationKeplaCloud
Founded: 2026
United States
keplacloud.com/tech-support-pro
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Categories |
Categories |
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Law Enforcement Features
Case Management
Not Supported
Certification Management
Supported
Court Management
Not Supported
Court Management Integration
Supported
Crime Scene Management
Not Supported
Criminal Database
Not Supported
Dispatching
Not Supported
Evidence Management
Supported
Field Reporting
Supported
Incident Mapping
Supported
Internal Affairs Administration
Supported
Investigation Management
Not Supported
Scheduling
Not Supported
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Integrations
No info available.
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