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About

A single platform that combines cloud phone, video collaboration, team chat, contact center and analytics. Optimize your organization's total cost of ownership by giving each user the exact features needed for the job. Eliminate organizational silos with full analytics and collaboration between contact center agents and functional area experts. Single administration tool for system setup, with user and data management. Combine call, directory, video conferencing, chat and contact center in a single license. Connect your business around the globe with enterprise-grade reliability and quality in the cloud. Schedule, start or join HD video and audio conferences from any device or room with no friction. Easily access your contacts whether they are colleagues on the same account or an external user. Design better customer experiences with an intelligent, collaborative, and reliable solution.

About

A complete business phone service, in the cloud. Webex Calling gives you a phone service in the cloud so you can make and receive calls on any device, anywhere—all without the overhead and hassle of managing it. A business phone service built for your growing business. Take calls with your business phone number from anywhere, on any device, with a full set of powerful cloud calling features. Forget the costly overhead of a physical business phone system, and easily manage all your services, users, and security in one place. Webex Calling has security built-in as a key foundational element without requiring settings to be updated to stay protected. Make calls with extension numbers, direct inward dialing (DID) numbers, directory URIs (email-style addresses), or directory-based dialing. Never miss an important call with features like shared lines, hunt groups, call waiting, hold/resume, pickup, forward, do not disturb and transfer.

About

Unify Your Communications! Call, chat, text, fax, conference, collaborate and more - all in one platform! NetFortris Comm-unity unifies all your communication — voice, video, messaging, collaboration, conferencing, meetings and call center — on one platform that’s easy to use and simple to run. And, we put it in the cloud, so that your team can collaborate from any device, anywhere — office, home or on the go! NetFortris Comm-unity is designed to meet your business communications needs today and tomorrow. Comm-unity scales easily as your business grows, always works when you need it and gives your team the latest functionality at their fingertips. With all communications channels in one place, you can streamline teamwork and improve productivity. Your team can access Comm-unity from any internet-enabled device to work from home or on the go. Comm-unity expands as your business grows – whether you're adding hundreds of users or just one.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies of all sizes that need a business VoIP and cloud communications system

Audience

Businesses that want a cloud business phone system

Audience

Organizations interested in a full-featured business phone system and unified communications solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Screenshots and Videos

Pricing

$19.99 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Pricing

$19.99/month/user
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.2 / 5
ease 4.5 / 5
features 4.2 / 5
design 4.8 / 5
support 4.5 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

8x8
Founded: 1987
United States
www.8x8.com

Company Information

Cisco
Founded: 1984
United States
www.webex.com/suite/enterprise-cloud-calling.html

Company Information

NetFortris
Founded: 1994
United States
www.netfortris.com

Alternatives

RingCentral RingEX

RingCentral RingEX

RingCentral

Alternatives

Alternatives

Spoke Phone

Spoke Phone

Spoke Network
CommUnity

CommUnity

Personify

Categories

Categories

Categories

Business VoIP Features

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Telephony Features

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
VoIP

Video Conferencing Features

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing Features

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Business VoIP Features

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Telephony Features

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
VoIP

Integrations

Salesforce
Calabrio Quality Management
Call Coach AI
Cisco Meraki
Cisco Webex
Cronofy
Dimension Labs
EldNex AI
IRIS Clarity
MOS Chorus
MiaRec
Oreka TR
Prodoscore
QEval
Quickwork
SalesExec
Salesforce Agentforce Service
Skype
Trello
Variphy

Integrations

Salesforce
Calabrio Quality Management
Call Coach AI
Cisco Meraki
Cisco Webex
Cronofy
Dimension Labs
EldNex AI
IRIS Clarity
MOS Chorus
MiaRec
Oreka TR
Prodoscore
QEval
Quickwork
SalesExec
Salesforce Agentforce Service
Skype
Trello
Variphy

Integrations

Salesforce
Calabrio Quality Management
Call Coach AI
Cisco Meraki
Cisco Webex
Cronofy
Dimension Labs
EldNex AI
IRIS Clarity
MOS Chorus
MiaRec
Oreka TR
Prodoscore
QEval
Quickwork
SalesExec
Salesforce Agentforce Service
Skype
Trello
Variphy
Claim 8x8 and update features and information
Claim 8x8 and update features and information
Claim Cisco Webex Calling and update features and information
Claim Cisco Webex Calling and update features and information
Claim NetFortris Comm-unity and update features and information
Claim NetFortris Comm-unity and update features and information