8returns vs. Loop Returns Comparison


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About 8returns is a returns management platform designed to help ecommerce brands retain revenue and generate new sales during the return flow. Customers can exchange items, choose incentivized store credit, or place a new order during the return flow, keeping revenue within the business. AI workflows automate decisions, communication, and warehouse steps at scale, resulting in fewer tickets, fewer mistakes, and a faster experience for both customers and operations teams. Built-in analytics highlight why products are returned and where brands can prevent avoidable returns. Our core capabilities are Revenue retention, Exchanges, Store credit and Shop Now features. Brands can keep revenue instead of refunding it, generate additional revenue during return events, lower support and warehouse workload, reduce operational costs through automation, understand and reduce return drivers and ultimately deliver a faster and clearer customer experience.	About Automate returns. Get your team's time back. Loop allows Shopify brands to automate the entire return process, even exchanges. A return doesn't need to be a refund. If your customer got the wrong product, make it easy to get the right one. Loop offers 4 ways to return: exchange, shop now, store credit, or refund. Imagine a customer needed to email you or fill in paperwork to make a purchase. Why make them do it to return? We've created a better way. Your team has plenty to worry about besides returns. Loop reduces the time spent per return and works into your existing Shopify workflow.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Modern ecommerce and D2C brands who want to stop revenue leakage, automate operations without losing control and need insights to reduce returns long term.	Audience Shopify retailers
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos No images available	Screenshots and Videos View more images or videos
Pricing €99/month Free Version Not Supported Free Trial Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information 8returns Founded: 2019 Germany www.8returns.com	Company Information Loop Returns Founded: 2017 United States loopreturns.com
Alternatives ReturnGO	Alternatives ReverseLogix
Return Rabbit	Return Prime Appsdart
Redo	Happy Returns PayPal
ParcelWILL CWILL	ReturnZap
Blue Yonder Returns Management Blue Yonder View All	RetJet View All
Categories Returns Management Supported	Categories Returns Management Supported
	Returns Management Features 3PL / ERP Integration Supported Automated Exchanges Supported Branded Experience Not Supported Custom Return Policy Supported Inventory Management Supported One-Click Returns Processing Supported Returns Analytics Supported Shopper Self-Service Supported Smart Data Collection Supported
Integrations Shopify Supported Arka Not Supported Assembled Not Supported Blotout Not Supported Canopy Not Supported Logiwa IO Not Supported LoyaltyLion Not Supported Meltano Not Supported NetSuite Not Supported OmniPanel Not Supported Pandium Not Supported RLM Apparel Software Not Supported ReturnPro Not Supported Rise.ai Not Supported Ryder E-commerce by Whiplash Not Supported ShipBob Not Supported Shipfusion Not Supported Two Boxes Not Supported VL OMNI Not Supported iDrive Logistics Not Supported Show More Integrations View All 2 Integrations	Integrations Shopify Supported Arka Supported Assembled Supported Blotout Supported Canopy Supported Logiwa IO Supported LoyaltyLion Supported Meltano Supported NetSuite Supported OmniPanel Supported Pandium Supported RLM Apparel Software Supported ReturnPro Supported Rise.ai Supported Ryder E-commerce by Whiplash Supported ShipBob Supported Shipfusion Supported Two Boxes Supported VL OMNI Supported iDrive Logistics Supported Show More Integrations View All 33 Integrations
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