800.com vs. Zoiper Comparison


800.com	Zoiper	+	+
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About 800.com is a business phone and call tracking platform that helps small and growing businesses understand, manage, and respond to inbound calls more effectively. The platform provides local and toll-free numbers, call tracking, call recording, voicemail, SMS, and detailed call reporting so teams can see where calls come from and how they’re handled. Businesses use 800.com to track phone leads across websites, ads, social media, and offline marketing, improve response times, and follow up on missed calls. With integrations for Google Ads, GA4, Meta, Microsoft Ads, and popular CRMs, 800.com connects call data to marketing and sales workflows. The platform is easy to set up, flexible as businesses grow, and designed to turn phone calls into clearer insights and better customer experiences.		About Stop eavesdropping on your calls, encrypt your VoIP calls! Don't like it when people eavesdrop on your conversations? Neither do we, that's why we offer free encryption for all your text, voice and video communications with TLS/SRTP and ZRTP. Our VoIP softphone will look everywhere for your contacts and will display them in a combined list for easy access. Outlook, windows/mac, LDAP, XMPP, XCAP, Android, iOS. You name it, we got it and we will lookup incoming calls as well so you know who calls before you answer. Zoiper runs on a multitude of different platforms. No matter if you are using macOS, Linux or Windows. iOS, Android or a browser, we’ve got a solution for all (and we are working hard on addition even more). Ignore the buzzword above, it just means we do Audio, Video, Fax, Presence and Instant Messaging. All from one intuitive interface.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Not Supported Android Supported Chromebook Not Supported		Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Businesses that rely on inbound calls to generate leads, serve customers, and grow revenue.		Audience Companies that want an on-premise, browser-based softphone platform
Support Phone Support Supported 24/7 Live Support Not Supported Online Not Supported		Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported		API Offers API Not Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $19 per month $19 per month if billed annually $23 per month if billed monthly Free Version Not Supported Free Trial Supported		Pricing $4.99/one-time $4.99 for iPhone and Android €39.95 for Windows/Mac Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Read all reviews		Reviews/Ratings Overall 2.7 / 5 ease 3.0 / 5 features 2.7 / 5 design 2.3 / 5 support 2.0 / 5 Read all reviews
		Pros & Cons from Real Users Pros I use for my business Zoiper since 7 years. I've try many others and i always back to Zoiper. Easy to config, easy to use with multi different VoIP provider. Exist for all OS. And the most important, one lifetime price. I use it anywhere in the world and it never failed. It registers to the PBX and I can assign different ringtones to each registration. That's about it. Sadly, this app is a prefect example of inexperienced amateurs or a company that simply couldn't care less about what they put out. I used it with handset then move it to mobile works well. Their customer service support is good but takes long through email but price much reasonable I used Free trial and upgraded its affordable. Cons Zoiper hasn't changed much since 2019 and integrating it into certain phone models is sometimes difficult. 1. Zoiper will not ring priority callers when the phone is in Do Not Disturb mode. This is an expected behavior - one which every native dialer properly does. 2. Huge waste of screen real-estate that could be used to provide easily touchable function buttons instead of the tiny ones at the top of the screen. 3. No floating icon for active calls!! Seriously!! Do you know how next to impossible it is to get back to a call once I've moved on to the home screen or worse - the phone decides to sleep?? While I'm driving!! It is utterly RIDICULOUS that you don't have a floating icon on the screen in order to get back to an active call like every other modern, well thought out communications app does??? 4. The tiny hold button on the top of the screen changes to an add call button after it is pressed!! WTF?!?! If I want to put a call on hold and then take it back off hold WITHOUT LOOKING AT THE SCREEN I can't!!! Do you people actually use your app?!? Have you ever tried to deal with it when DRIVING?!?! Damn - this is amateur hour!! You have this HUGE EXPANSE OF UNUSED SCREEN during a call and you place little tiny buttons at the top THAT MOVE AROUND?!?!? You really are masochists!! 4. During a call, my cell phone rings - the native dialer now takes up the screen. When I answer the cell phone - my Zoiper call should have been put on hold - AUTOMATICALLY!!! But NO that didn't happen! Instead the damn thing hid itself making it IMPOSSIBLE for me to put my Zoiper call on hold, while driving in order that the other person didn't hear my private cellphone call!! Yes, they did hear my side of the cellphone call which I would REALLY preferred that they hadn't!!! Once the cell phone call was over, Zoiper decided to transition from my bluetooth system to the handset earpiece!! ARGH!! Are you kidding me?!?! Now, while driving I had to figure out how to get back to my Zoiper call without killing myself or someone else. I finally figured it out and what do I see? Zoiper thinks it is still on bluetooth! So - I selected speaker mode and then back to bluetooth and my still active call with a very patient person listening to me cussing the heck out of your software waited until I could hear them - but wait - there's more - when Zoiper transitioned back to my bluetooth system it cut the volume in half so I could barely hear the caller. Now, I need to adjust the volume now on my bluetooth system. Finally after jacking the bluetooth volume almost to the max I could hear my caller again!! 5. During a Zoiper call I have to jack the volume on my bluetooth system almost to the max - double what is needed for a native cell phone call. If I happen to touch the volume key on the phone (up or down) Zoiper cuts the volume in HALF instantly and I again have to jack the volume on the bluetooth system practically to the maximum. 6. If my phone is playing music to the in car bluetooth system and Zoiper rings - the music gets paused as it should - something that actually works. But of course - not properly. If I transition the Zoiper call from Bluetooth to earpiece or speaker and then back to bluetooth - the music keeps playing in the background and I have to find and pause it manually. 7. Think I'm done?? Nope - today I also discovered that Zoiper cannot deal with a VPN connection on the phone!! DAMN!! If I activate a VPN connection to my office I cannot make or receive any Zoiper calls. Well actually it seems I can place calls - just that nobody can hear me and I cannot hear them so obviously you're getting the media path all wrong!! Not easy to apply the features, limited customer support I need 24/7 support not to wait for email respond after 24hours. They still have lots to improve.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported		Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information 800.com Founded: 1997 United States www.800.com		Company Information Zoiper Bulgaria www.zoiper.com
Alternatives Dial800		Alternatives Bria CounterPath
Phone.com		Grandstream Wave Grandstream Networks
VirtualPBX		PortaDialer PortaOne
Talkroute		Mizu Softphone Modern Mizutech
Grasshopper GoTo View All		Fonimo View All
Categories AI Voice Agents Supported Bulk SMS Supported Business Phone Systems Supported Business VoIP Supported Call Forwarding Supported Call Tracking Supported International Calling Supported Second Phone Number Supported SMS API Supported SMS Marketing Supported Softphone Supported Telephony Supported Toll Free 800 Number Supported Vanity Phone Number Supported Virtual Phone Number Supported		Categories Business VoIP Supported Softphone Supported
Show More Features Business Phone Systems Features Call Logging Supported Call Monitoring Not Supported Call Recording Supported Call Routing Supported Employee Directory Not Supported IVR / Voice Recognition Supported Mobile Access Supported Virtual Call Center Supported Web Conferencing Not Supported Call Tracking Features Call Log Supported Call Recording Supported Call Routing Supported Caller Identification Supported Campaign Management Supported Conversion Tracking Supported CRM Not Supported IVR / Voice Recognition Supported Keyword Tracking Supported SMS Marketing Features 2-Way Messaging Supported Artificial Intelligence Supported Contact Management Supported Mass Texting Supported Message Personalization Not Supported MMS Not Supported Mobile Coupons Not Supported Mobile Keywords Supported Polls / Voting Not Supported Reporting/Analytics Supported Scheduled Messaging Supported Shortcodes Not Supported Text-to-Win Not Supported		Business VoIP Features Call Parking Not Supported Call Recording Not Supported Contact Management Supported Encryption Supported IVR / Voice Recognition Not Supported Ring Groups Not Supported SIP Trunking Not Supported Unified Communications Supported Voice Quality Enhancement Not Supported Softphone Features Audio / Video Conferencing Supported Call Logging Not Supported Call Recording Supported Call Transfer Supported Caller Identification Supported Chat / Messaging Supported Contact Management Supported Fax Management Supported
Integrations CALLEY Not Supported Facebook Ads Supported Freshdesk Not Supported GoHighLevel Supported Google Ads Supported Google Analytics Supported HubSpot CRM Supported LDAP Not Supported Looker Supported Make Supported Meta Ads Supported Microsoft Advertising Supported My Call Cloud Not Supported Nimble Not Supported Salesforce Supported Slack Supported Telnyx Not Supported VoiceSpin Not Supported WordPress Supported Zapier Supported Show More Integrations View All 13 Integrations		Integrations CALLEY Supported Facebook Ads Not Supported Freshdesk Supported GoHighLevel Not Supported Google Ads Not Supported Google Analytics Not Supported HubSpot CRM Not Supported LDAP Supported Looker Not Supported Make Not Supported Meta Ads Not Supported Microsoft Advertising Not Supported My Call Cloud Supported Nimble Supported Salesforce Not Supported Slack Not Supported Telnyx Supported VoiceSpin Supported WordPress Not Supported Zapier Not Supported Show More Integrations View All 8 Integrations
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