800.com vs. Google Voice Comparison


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About 800.com is a business phone and call tracking platform that helps small and growing businesses understand, manage, and respond to inbound calls more effectively. The platform provides local and toll-free numbers, call tracking, call recording, voicemail, SMS, and detailed call reporting so teams can see where calls come from and how they’re handled. Businesses use 800.com to track phone leads across websites, ads, social media, and offline marketing, improve response times, and follow up on missed calls. With integrations for Google Ads, GA4, Meta, Microsoft Ads, and popular CRMs, 800.com connects call data to marketing and sales workflows. The platform is easy to set up, flexible as businesses grow, and designed to turn phone calls into clearer insights and better customer experiences.		About Stay connected, organized, and on task with an easy-to-use phone solution that fits organizations of any size. Voice makes work calls less work. Make and receive phone calls using a work number on any device, anywhere. Start communicating more effectively. Voice can be customized to fit your day-to-day workflow. Number assignment, porting, and billing are neatly consolidated in the familiar G Suite Admin console. Google's powerful AI filters spam calls, transcribes voicemail automatically, and lets you configure your PBX. Integrations with Hangouts Meet and Calendar keep the focus on what's important. Voice can be deployed instantly — and globally — from anywhere, with less administrative work. Focus on what's important while staying connected on deskphones, smartphones, and the web.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook		Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Businesses that rely on inbound calls to generate leads, serve customers, and grow revenue.		Audience Anyone who needs a phone number and solution for managing telephone calls online
Support Phone Support 24/7 Live Support Online		Support Phone Support 24/7 Live Support Online
API Offers API		API Offers API
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $19 per month $19 per month if billed annually $23 per month if billed monthly Free Version Free Trial		Pricing Pricing based on minutes used Free Version Free Trial
Reviews/Ratings Read all reviews		Reviews/Ratings Overall 5.0 / 5 ease 4.9 / 5 features 4.6 / 5 design 4.8 / 5 support 4.3 / 5 Read all reviews
		Pros & Cons from Real Users Pros You get a free US phone number, reliable that you can call through an app, receive calls and sms, and also receive sms on email. Perfect. This is the only software I’ve found that allows me the ability to have a free phone number for my small business. Great for giving out as a contact number without having to give out your personal number. We use this for our pastor on-call. It also allows multiple people to have the app and keep up with voicemails. Easy to use. Allows me to have a secondary phone number tied to my account (my phone number?) Can have outgoing/incoming calls/messages with good quality. I love that Google voice, allows you to get a free phone number in your area code of choice, and when somebody calls in, it requires them to say their name. That way, you can hear who it is before answering it and know if it’s worth picking up of sending to voicemail. Cons You can only select US phone numbers. No worldwide phones available. Features are somewhat limited, but this is to be expected from a free software. There really aren't many negatives. It does what you expect it to do. Sometimes calls won't connect. Costs $10 to change your phone number. Have a hard time receiving calls. I don’t love that the voicemail portion says “google voice”, but it makes sense from google’s perspective.
Training Documentation Webinars Live Online In Person		Training Documentation Webinars Live Online In Person
Company Information 800.com Founded: 1997 United States www.800.com		Company Information Google Founded: 1998 United States cloud.google.com/voice/
Alternatives Dial800		Alternatives RingCentral RingEX RingCentral
VirtualPBX		iPlum
Global Call Forwarding		800.com
DIDforSale		Phone.com
TollFreeForwarding View All		Grasshopper GoTo View All
Categories Bulk SMS Business Phone Systems Call Forwarding Call Tracking SMS API SMS Marketing Toll Free 800 Number Vanity Phone Number Virtual Phone Number		Categories Business VoIP Call Forwarding International Calling Second Phone Number Telephony Virtual Phone Number Voicemail
Show More Features Business Phone Systems Features Call Logging Call Monitoring Call Recording Call Routing Employee Directory IVR / Voice Recognition Mobile Access Virtual Call Center Web Conferencing Call Tracking Features Call Log Call Recording Call Routing Caller Identification Campaign Management Conversion Tracking CRM IVR / Voice Recognition Keyword Tracking SMS Marketing Features 2-Way Messaging Artificial Intelligence Contact Management Mass Texting Message Personalization MMS Mobile Coupons Mobile Keywords Polls / Voting Reporting/Analytics Scheduled Messaging Shortcodes Text-to-Win		Show More Features Business VoIP Features Call Parking Call Recording Contact Management Encryption IVR / Voice Recognition Ring Groups SIP Trunking Unified Communications Voice Quality Enhancement Telephony Features Auto-Dialer Call Center Management Call Monitoring Contact Management Inbound Reporting IVR / Voice Recognition Outbound Reporting Predictive Dialer Telemarketing Management Voice & Data Integration VoIP
Integrations All-in-One Messenger CALLEY Copper Facebook Ads Franz Google Analytics Google Takeout HubSpot CRM Looker Meta Ads Microsoft Advertising NumLookup Rambox Salesforce Singlebox Stackreaction VoiceMeeter WebCatalog Desktop WordPress Zapier Show More Integrations View All 13 Integrations		Integrations All-in-One Messenger CALLEY Copper Facebook Ads Franz Google Analytics Google Takeout HubSpot CRM Looker Meta Ads Microsoft Advertising NumLookup Rambox Salesforce Singlebox Stackreaction VoiceMeeter WebCatalog Desktop WordPress Zapier Show More Integrations View All 25 Integrations
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