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About

800.com is a business phone and call tracking platform that helps small and growing businesses understand, manage, and respond to inbound calls more effectively. The platform provides local and toll-free numbers, call tracking, call recording, voicemail, SMS, and detailed call reporting so teams can see where calls come from and how they’re handled. Businesses use 800.com to track phone leads across websites, ads, social media, and offline marketing, improve response times, and follow up on missed calls. With integrations for Google Ads, GA4, Meta, Microsoft Ads, and popular CRMs, 800.com connects call data to marketing and sales workflows. The platform is easy to set up, flexible as businesses grow, and designed to turn phone calls into clearer insights and better customer experiences.

About

We’ve made it easy to set up full-featured toll free numbers and local virtual phone numbers in the cloud that professionally answer and route your every call so that you can stay focused on growing your business. No contract, no hidden fees. Get set up in minutes with your new number, backed by our friendly in-house Customer Care. Your virtual phone number can receive faxes, which are stored online, can be sent to you by email as a PDF, or can be forwarded on to a physical fax machine. You can also send faxes out by uploading the document(s) you want to fax and entering the phone number(s) you want to fax to. Virtual phone system with attendant, forwarding & voicemail. Month-to-month service with no long-term contract to sign. Over 200,000 small businesses happily served since 1996. Get a toll-free number or local number free for 30 days.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses that rely on inbound calls to generate leads, serve customers, and grow revenue.

Audience

Virtual phone service for companies looking for numbers and local numbers with virtual attendant, call forwarding and voicemail

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$19 per month
$19 per month if billed annually
$23 per month if billed monthly
Free Version Not Supported
Free Trial Supported

Pricing

$9.95 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 3.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Great support, super low pricing, and ton of features for free. I'm able to have a virtual fax number, 400 minutes of calling per month, and a 800 number all for $9.99/month. It's awesome.

Cons

  • However, the mobile app is very glitchy. It's hard to send messages, and I find myself often switching WiFi and Cellular on and off in an attempt to send messages. Also, not HIPAA Compliant which sucks for our business.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

800.com
Founded: 1997
United States
www.800.com

Company Information

FreedomVoice
Founded: 1996
United States
www.freedomvoice.com

Alternatives

Alternatives

Categories

AI Voice Agents Supported
Bulk SMS Supported
Business VoIP Supported
Call Forwarding Supported
Call Tracking Supported
SMS API Supported
SMS Marketing Supported
Softphone Supported
Telephony Supported

Categories

Business Phone Systems Features

Call Logging Supported
Call Monitoring Not Supported
Call Recording Supported
Call Routing Supported
Employee Directory Not Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Supported
Web Conferencing Not Supported

Call Tracking Features

Call Log Supported
Call Recording Supported
Call Routing Supported
Caller Identification Supported
Campaign Management Supported
Conversion Tracking Supported
CRM Not Supported
IVR / Voice Recognition Supported
Keyword Tracking Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Not Supported
MMS Not Supported
Mobile Coupons Not Supported
Mobile Keywords Supported
Polls / Voting Not Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Not Supported
Text-to-Win Not Supported

Integrations

Facebook Ads Supported
GoHighLevel Supported
Google Ads Supported
Google Analytics Supported
HubSpot CRM Supported
Looker Supported
Make Supported
Meta Ads Supported
Microsoft Advertising Supported
PhoneNumberGuy Not Supported
Salesforce Supported
Slack Supported
WordPress Supported
Zapier Supported

Integrations

Facebook Ads Not Supported
GoHighLevel Not Supported
Google Ads Not Supported
Google Analytics Not Supported
HubSpot CRM Not Supported
Looker Not Supported
Make Not Supported
Meta Ads Not Supported
Microsoft Advertising Not Supported
PhoneNumberGuy Supported
Salesforce Not Supported
Slack Not Supported
WordPress Not Supported
Zapier Not Supported
Claim FreedomVoice and update features and information
Claim FreedomVoice and update features and information