About
800.com is a business phone and call tracking platform that helps small and growing businesses understand, manage, and respond to inbound calls more effectively.
The platform provides local and toll-free numbers, call tracking, call recording, voicemail, SMS, and detailed call reporting so teams can see where calls come from and how they’re handled.
Businesses use 800.com to track phone leads across websites, ads, social media, and offline marketing, improve response times, and follow up on missed calls.
With integrations for Google Ads, GA4, Meta, Microsoft Ads, and popular CRMs, 800.com connects call data to marketing and sales workflows.
The platform is easy to set up, flexible as businesses grow, and designed to turn phone calls into clearer insights and better customer experiences.
|
About
The best way to reach someone quickly is via text. With Captivated, When a text comes in, it is easily transferred to an employee like a phone call. The benefit, no hold time and the contact is immediately engaged in the person that can help them. Receive texts directly from your website or from any of your landline or toll-free numbers. Communicate with customers in real-time the same way they would with family and friends. Greater customer engagement and retention equal more sales opportunities; and more sales opportunities and happier customers equal greater revenue. Communicate with team members and coach others on communication with your customers. All conversations are stored in the cloud and accessible on both browser and mobile devices.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Businesses that rely on inbound calls to generate leads, serve customers, and grow revenue.
|
Audience
Enterprise solution that helps companies improve their customer communication
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
$19 per month
$19 per month if billed annually
$23 per month if billed monthly
Free Version
Free Trial
|
Pricing
$59.90 per month
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company Information800.com
Founded: 1997
United States
www.800.com
|
Company InformationCaptivated
United States
captivated.works/
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
|
|
||||||
Categories |
Categories |
|||||
SMS Marketing Features
2-Way Messaging
Artificial Intelligence
Contact Management
Mass Texting
Message Personalization
MMS
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
Business Phone Systems Features
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Call Tracking Features
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
CRM
IVR / Voice Recognition
Keyword Tracking
|
SMS Marketing Features
2-Way Messaging
Artificial Intelligence
Contact Management
Mass Texting
Message Personalization
MMS
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
|
|||||
Integrations
Facebook Ads
GoHighLevel
Google Ads
Google Analytics
HubSpot CRM
Looker
Make
Meta Ads
Microsoft Advertising
Salesforce
|
Integrations
Facebook Ads
GoHighLevel
Google Ads
Google Analytics
HubSpot CRM
Looker
Make
Meta Ads
Microsoft Advertising
Salesforce
|
|||||
|
|
