Audience
Enterprise solution that helps companies improve their customer communication
About Captivated
The best way to reach someone quickly is via text. With Captivated, When a text comes in, it is easily transferred to an employee like a phone call. The benefit, no hold time and the contact is immediately engaged in the person that can help them. Receive texts directly from your website or from any of your landline or toll-free numbers. Communicate with customers in real-time the same way they would with family and friends. Greater customer engagement and retention equal more sales opportunities; and more sales opportunities and happier customers equal greater revenue. Communicate with team members and coach others on communication with your customers. All conversations are stored in the cloud and accessible on both browser and mobile devices.
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Pricing
Starting Price:
$59.90 per month
Integrations
API:
Yes, Captivated offers API access
No integrations listed.
Company Information
Captivated
United States
captivated.works/
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Product Details
Platforms Supported
Cloud
Training
Documentation
Support
Phone Support
Online
Captivated Frequently Asked Questions
Captivated Product Features
SMS Marketing
2-Way Messaging
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Reporting/Analytics
Scheduled Messaging
Artificial Intelligence
Contact Management
MMS
Polls / Voting
Shortcodes
Text-to-Win