Audience
Enterprise solution that helps companies improve their customer communication
About Captivated
The best way to reach someone quickly is via text. With Captivated, When a text comes in, it is easily transferred to an employee like a phone call. The benefit, no hold time and the contact is immediately engaged in the person that can help them. Receive texts directly from your website or from any of your landline or toll-free numbers. Communicate with customers in real-time the same way they would with family and friends. Greater customer engagement and retention equal more sales opportunities; and more sales opportunities and happier customers equal greater revenue. Communicate with team members and coach others on communication with your customers. All conversations are stored in the cloud and accessible on both browser and mobile devices.
Other Popular Alternatives & Related Software
TXT180
TXT180 is a cloud-based text marketing and bulk short message service (SMS) software solution that caters to businesses of all sizes. Affordable and easy to use, TXT180 provides a seamless way to send group text messages for organizations across a variety of industries, such as real estate, retail, restaurants, fundraisers, churches, and more. With TXT180, businesses can take advantage of the best text messaging platform that offers a robust set of features that include autoresponder, sequential messages, alternate message, text message scheduler, text 2 win, text 2 vote, and text 4 info. SMS marketing platform with multimedia messaging capabilities at affordable prices. Customers can choose to message their audience from a dedicated toll-free number or our short code system. Our customer support team is second to none and can help you customize your text marketing campaigns in minutes with a quick coaching call with full service management.
Learn more
Community.com
Community is a trusted conversational marketing channel that connects Leaders—entrepreneurs, small businesses, media companies, and brands—to their Members, all via SMS text messaging.
Community has seen more than 3 billion texts exchanged between its Leaders and their Members, with clickthrough rates of 59% and open rates of 95%.
Texting with your audience converts into action, impact, brand loyalty, repeat sales, and more. Why? Your audience is looking for a connection with humans, not bots—we are focused on privacy and value trust, for you and your audience.
Anything you can send in a text message you can send through Community. Share photos, videos, audio notes, gifs, emojis, links, and text. Our features allow you to segment by age, location, interest, and more.
See why thousands of artists, entrepreneurs, small businesses, and brands use Community to text with their audience. Reserve your number today.
Learn more
SalesExec
SalesExec helps salespeople by automating the complex sales follow-up process. SalesExec takes the guesswork out of who to call, when to call, email, or send text messages. With guided selling and automated lead prioritization, your salespeople will work their leads more efficiently and with less complexity, helping them to win more deals.
SalesExec includes efficiency tools like local presence dialing to reach and identify 60% more sales opportunities, with automated text SMS and email nurture to reach customers at the right time in their buying journey. SalesExec will also help your marketing team by capturing and intelligently routing and prioritizing all web leads and phone calls. With SalesExec, your team can easily handle thousands of leads, ensuring you get maximum ROI from every prospect by enforcing customer outreach and sales follow-up.
Learn more
MessageKite
MessageKite is a powerful, very cost effective, customer support platform which supercharges your customer communication by text-enabling your existing landline. Your customers will appreciate the ease of communicating with you through text messaging. Furthermore, your staff will also appreciate the simplicity of text communication. Messages are delivered to your dashboard, where you can organize your contacts and incoming/outgoing messages from any computer connected to the Internet. While the applications are endless, MessageKite customers consistently enjoy the time savings attached to automating tasks such as appointment and delivery reminders, product updates, service interruptions and alerts, address updates and even new product and service announcements. Give your staff the intuitive tools to improve communication, automate ineffective workflows and improve your customers’ experience!
Learn more
Pricing
Starting Price:
$59.90 per month
Integrations
API:
Yes, Captivated offers API access
No integrations listed.
Company Information
Captivated
United States
captivated.works/
Videos and Screen Captures
Other Useful Business Software
Auth0 B2B Essentials: SSO, MFA, and RBAC Built In
Auth0's B2B Essentials plan gives you everything you need to ship secure multi-tenant apps. Unlimited orgs, enterprise SSO, RBAC, audit log streaming, and higher auth and API limits included. Add on M2M tokens, enterprise MFA, or additional SSO connections as you scale.
Product Details
Platforms Supported
Cloud
Training
Documentation
Support
Phone Support
Online
Captivated Frequently Asked Questions
Captivated Product Features
SMS Marketing
2-Way Messaging
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Reporting/Analytics
Scheduled Messaging
Artificial Intelligence
Contact Management
MMS
Polls / Voting
Shortcodes
Text-to-Win
