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About

The best way to reach someone quickly is via text. With Captivated, When a text comes in, it is easily transferred to an employee like a phone call. The benefit, no hold time and the contact is immediately engaged in the person that can help them. Receive texts directly from your website or from any of your landline or toll-free numbers. Communicate with customers in real-time the same way they would with family and friends. Greater customer engagement and retention equal more sales opportunities; and more sales opportunities and happier customers equal greater revenue. Communicate with team members and coach others on communication with your customers. All conversations are stored in the cloud and accessible on both browser and mobile devices.

About

String is a web-based SaaS platform that modernizes business texting, voice calling, and direct messaging across industries. Accessible from desktop or mobile, it provides a unified interface for automated and conversational SMS campaigns, mass text messaging, and voice communications. Users can import contacts, apply tags for segmentation, and create personalized campaigns using preformatted message templates. Keyword responses enable opt-in lead generation and promotions, while integrations with Zapier, Salesforce, Mailchimp, Shopify, Slack, QuickBooks, and thousands of other apps automate workflows and sync data across systems. Wi-Fi calling and support for multiple numbers, existing landlines, or new local, toll-free, premium, or vanity numbers allow seamless voice and text messaging from one application. Built-in dashboards track open rates, response times, conversion metrics, and customer engagement trends, freeing teams to focus on strategy rather than manual processes.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Enterprise solution that helps companies improve their customer communication

Audience

Businesses interested in a solution to automate marketing, customer support, and lead generation

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$59.90 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

$19.99 per month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Captivated
United States
captivated.works/

Company Information

String
United States
www.joinstring.com

Alternatives

Alternatives

Business Texting

Business Texting

TextBetter
Business Texting

Business Texting

TextBetter
Aerialink

Aerialink

iconectiv

Categories

SMS Marketing Supported

Categories

SMS Marketing Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Not Supported
Mass Texting Supported
Message Personalization Supported
MMS Not Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Not Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Not Supported
Text-to-Win Not Supported

Integrations

Bookafy Not Supported
Campaign Monitor Not Supported
Cognito Forms Not Supported
Instagram Not Supported
Leadpages Not Supported
LinkedIn Not Supported
MyWiFi Networks Not Supported
Ontraport Not Supported
Planning Center Not Supported
Podio Not Supported
Shopify Not Supported
Squarespace Not Supported
StoryChief Not Supported
Terapeak Not Supported
Trello Not Supported
WhatConverts Not Supported
WordPress Not Supported
Xero Not Supported
Zapier Not Supported
eBay Not Supported

Integrations

Bookafy Supported
Campaign Monitor Supported
Cognito Forms Supported
Instagram Supported
Leadpages Supported
LinkedIn Supported
MyWiFi Networks Supported
Ontraport Supported
Planning Center Supported
Podio Supported
Shopify Supported
Squarespace Supported
StoryChief Supported
Terapeak Supported
Trello Supported
WhatConverts Supported
WordPress Supported
Xero Supported
Zapier Supported
eBay Supported
Claim Captivated and update features and information
Claim Captivated and update features and information
Claim String and update features and information
Claim String and update features and information