Captivated vs. String Comparison


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About The best way to reach someone quickly is via text. With Captivated, When a text comes in, it is easily transferred to an employee like a phone call. The benefit, no hold time and the contact is immediately engaged in the person that can help them. Receive texts directly from your website or from any of your landline or toll-free numbers. Communicate with customers in real-time the same way they would with family and friends. Greater customer engagement and retention equal more sales opportunities; and more sales opportunities and happier customers equal greater revenue. Communicate with team members and coach others on communication with your customers. All conversations are stored in the cloud and accessible on both browser and mobile devices.	About String is a web-based SaaS platform that modernizes business texting, voice calling, and direct messaging across industries. Accessible from desktop or mobile, it provides a unified interface for automated and conversational SMS campaigns, mass text messaging, and voice communications. Users can import contacts, apply tags for segmentation, and create personalized campaigns using preformatted message templates. Keyword responses enable opt-in lead generation and promotions, while integrations with Zapier, Salesforce, Mailchimp, Shopify, Slack, QuickBooks, and thousands of other apps automate workflows and sync data across systems. Wi-Fi calling and support for multiple numbers, existing landlines, or new local, toll-free, premium, or vanity numbers allow seamless voice and text messaging from one application. Built-in dashboards track open rates, response times, conversion metrics, and customer engagement trends, freeing teams to focus on strategy rather than manual processes.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Enterprise solution that helps companies improve their customer communication	Audience Businesses interested in a solution to automate marketing, customer support, and lead generation
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $59.90 per month Free Version Not Supported Free Trial Not Supported	Pricing $19.99 per month Free Version Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported
Company Information Captivated United States captivated.works/	Company Information String United States www.joinstring.com
Alternatives TextBox	Alternatives TextBox
Text My Main Number	Text My Main Number
String	Business Texting TextBetter
Business Texting TextBetter	Pony Express HQ
Aerialink iconectiv View All	WEBTEXT View All
Categories SMS Marketing Supported	Categories SMS Marketing Supported
SMS Marketing Features 2-Way Messaging Supported Artificial Intelligence Not Supported Contact Management Not Supported Mass Texting Supported Message Personalization Supported MMS Not Supported Mobile Coupons Supported Mobile Keywords Supported Polls / Voting Not Supported Reporting/Analytics Supported Scheduled Messaging Supported Shortcodes Not Supported Text-to-Win Not Supported
Integrations Approval Donkey Not Supported Cognito Forms Not Supported Cvent Abstract Management Not Supported Eventbrite Not Supported Google Ads Not Supported Integrately Not Supported InvoiceBerry Not Supported Kajabi Not Supported MeisterTask Not Supported Meta Ads Not Supported Noticeable Not Supported Pabbly Connect Not Supported Parseur Not Supported Pipedrive Not Supported Podio Not Supported Squarespace Not Supported Terapeak Not Supported WhatConverts Not Supported X (Twitter) Not Supported Zapier Not Supported Show More Integrations	Integrations Approval Donkey Supported Cognito Forms Supported Cvent Abstract Management Supported Eventbrite Supported Google Ads Supported Integrately Supported InvoiceBerry Supported Kajabi Supported MeisterTask Supported Meta Ads Supported Noticeable Supported Pabbly Connect Supported Parseur Supported Pipedrive Supported Podio Supported Squarespace Supported Terapeak Supported WhatConverts Supported X (Twitter) Supported Zapier Supported Show More Integrations View All 70 Integrations
Claim Captivated and update features and information Claim Captivated and update features and information	Claim String and update features and information Claim String and update features and information