About
800.com is a business phone and call tracking platform that helps small and growing businesses understand, manage, and respond to inbound calls more effectively.
The platform provides local and toll-free numbers, call tracking, call recording, voicemail, SMS, and detailed call reporting so teams can see where calls come from and how they’re handled.
Businesses use 800.com to track phone leads across websites, ads, social media, and offline marketing, improve response times, and follow up on missed calls.
With integrations for Google Ads, GA4, Meta, Microsoft Ads, and popular CRMs, 800.com connects call data to marketing and sales workflows.
The platform is easy to set up, flexible as businesses grow, and designed to turn phone calls into clearer insights and better customer experiences.
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About
Call tracking software helps you determine the most effective avenues of advertising for your company. Is it the billboard on Main Street? The ad spot placed on the busiest rush hour radio station? Or is it the pay-per-click advertisements on Google? With call tracking, quickly find out which of your advertising campaigns brings in the most calls. Once armed with that information, you can make informed decisions on how to spend your marketing budget. Call tracking software from Caller Insight runs off a web-based user interface, allowing you to log in and check reporting from any Internet-connected device. Compare campaigns, test advertising campaigns, listen to call recordings, and more, all from the Caller Insight call tracking platform. Determine the productivity levels between various departments with the help of individual toll-free and local numbers. Audit inbound sales and customer support calls with the help of call recordings and real-time metrics.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Businesses that rely on inbound calls to generate leads, serve customers, and grow revenue.
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Audience
Companies, agencies and businesses that need a call tracking solution
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$19 per month
$19 per month if billed annually
$23 per month if billed monthly
Free Version
Not Supported
Free Trial
Supported
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Pricing
$25 per month
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company Information800.com
Founded: 1997
United States
www.800.com
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Company InformationCaller Insight
United States
callerinsight.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Call Tracking Features
Call Log
Supported
Call Recording
Supported
Call Routing
Supported
Caller Identification
Supported
Campaign Management
Supported
Conversion Tracking
Supported
CRM
Not Supported
IVR / Voice Recognition
Supported
Keyword Tracking
Supported
Business Phone Systems Features
Call Logging
Supported
Call Monitoring
Not Supported
Call Recording
Supported
Call Routing
Supported
Employee Directory
Not Supported
IVR / Voice Recognition
Supported
Mobile Access
Supported
Virtual Call Center
Supported
Web Conferencing
Not Supported
SMS Marketing Features
2-Way Messaging
Supported
Artificial Intelligence
Supported
Contact Management
Supported
Mass Texting
Supported
Message Personalization
Not Supported
MMS
Not Supported
Mobile Coupons
Not Supported
Mobile Keywords
Supported
Polls / Voting
Not Supported
Reporting/Analytics
Supported
Scheduled Messaging
Supported
Shortcodes
Not Supported
Text-to-Win
Not Supported
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Call Tracking Features
Call Log
Not Supported
Call Recording
Supported
Call Routing
Supported
Caller Identification
Supported
Campaign Management
Supported
Conversion Tracking
Supported
CRM
Supported
IVR / Voice Recognition
Supported
Keyword Tracking
Supported
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Integrations
Facebook Ads
Supported
GoHighLevel
Supported
Google Ads
Supported
Google Analytics
Supported
HubSpot CRM
Supported
Looker
Supported
Make
Supported
Meta Ads
Supported
Microsoft Advertising
Supported
Salesforce
Supported
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Integrations
Facebook Ads
Not Supported
GoHighLevel
Not Supported
Google Ads
Not Supported
Google Analytics
Not Supported
HubSpot CRM
Not Supported
Looker
Not Supported
Make
Not Supported
Meta Ads
Not Supported
Microsoft Advertising
Not Supported
Salesforce
Not Supported
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