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About

800.com is a business phone and call tracking platform that helps small and growing businesses understand, manage, and respond to inbound calls more effectively. The platform provides local and toll-free numbers, call tracking, call recording, voicemail, SMS, and detailed call reporting so teams can see where calls come from and how they’re handled. Businesses use 800.com to track phone leads across websites, ads, social media, and offline marketing, improve response times, and follow up on missed calls. With integrations for Google Ads, GA4, Meta, Microsoft Ads, and popular CRMs, 800.com connects call data to marketing and sales workflows. The platform is easy to set up, flexible as businesses grow, and designed to turn phone calls into clearer insights and better customer experiences.

About

Call Sumo helps businesses that depend on customer phone calls get and retain more customers. We easily identify opportunities for improvement in marketing and customer interactions by pairing the best of Machine Learning with Human Insights. Business and marketing interactions can be complex. Call Sumo simplifies the optimization by notifying the right participant at the right time such as using an Enhanced Caller ID to notify the receptionist, SMS based alerts when things go wrong and pdf based reports periodically for the marketer and manager to make better informed tweaks to Marketing and sales for better business outcomes. Call Sumo is the essential tool to improve your business and marketing. We literally add intelligence to your existing phone system no matter how old it is. The valuable insight you get from our intelligent call tracking software allows you to take advantage of marketing techniques that Fortune 500 companies use all the time.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses that rely on inbound calls to generate leads, serve customers, and grow revenue.

Audience

Businesses and marketers who need a communications intelligence and analytics tool to get and retain customers

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$19 per month
$19 per month if billed annually
$23 per month if billed monthly
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

800.com
Founded: 1997
United States
www.800.com

Company Information

Call Sumo
Founded: 2016
United States
www.callsimplified.com

Alternatives

Alternatives

KingSumo

KingSumo

Sumo
Sumo3D

Sumo3D

Sumo Apps

Categories

AI Voice Agents Supported
Bulk SMS Supported
Business VoIP Supported
Call Forwarding Supported
Call Tracking Supported
SMS API Supported
SMS Marketing Supported
Softphone Supported
Telephony Supported

Categories

Call Tracking Supported

Call Tracking Features

Call Log Supported
Call Recording Supported
Call Routing Supported
Caller Identification Supported
Campaign Management Supported
Conversion Tracking Supported
CRM Not Supported
IVR / Voice Recognition Supported
Keyword Tracking Supported

Business Phone Systems Features

Call Logging Supported
Call Monitoring Not Supported
Call Recording Supported
Call Routing Supported
Employee Directory Not Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Supported
Web Conferencing Not Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Not Supported
MMS Not Supported
Mobile Coupons Not Supported
Mobile Keywords Supported
Polls / Voting Not Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Not Supported
Text-to-Win Not Supported

Integrations

Google Ads Supported
Google Analytics Supported
Salesforce Supported
Acquisio Not Supported
Adobe Marketo Measure Not Supported
CA Flowdock Not Supported
CAKE Not Supported
Facebook Ads Supported
FranConnect Not Supported
GoHighLevel Supported
Google Forms Not Supported
HubSpot CRM Supported
HubSpot Marketing Hub Not Supported
Instapage Not Supported
Looker Supported
Make Supported
Meta Ads Supported
Microsoft Advertising Supported
Slack Supported
Zapier Supported

Integrations

Google Ads Supported
Google Analytics Supported
Salesforce Supported
Acquisio Supported
Adobe Marketo Measure Supported
CA Flowdock Supported
CAKE Supported
Facebook Ads Not Supported
FranConnect Supported
GoHighLevel Not Supported
Google Forms Supported
HubSpot CRM Not Supported
HubSpot Marketing Hub Supported
Instapage Supported
Looker Not Supported
Make Not Supported
Meta Ads Not Supported
Microsoft Advertising Not Supported
Slack Not Supported
Zapier Not Supported
Claim Call Sumo and update features and information
Claim Call Sumo and update features and information