Audience

Businesses and marketers who need a communications intelligence and analytics tool to get and retain customers

About Call Sumo

Call Sumo helps businesses that depend on customer phone calls get and retain more customers. We easily identify opportunities for improvement in marketing and customer interactions by pairing the best of Machine Learning with Human Insights. Business and marketing interactions can be complex. Call Sumo simplifies the optimization by notifying the right participant at the right time such as using an Enhanced Caller ID to notify the receptionist, SMS based alerts when things go wrong and pdf based reports periodically for the marketer and manager to make better informed tweaks to Marketing and sales for better business outcomes. Call Sumo is the essential tool to improve your business and marketing. We literally add intelligence to your existing phone system no matter how old it is. The valuable insight you get from our intelligent call tracking software allows you to take advantage of marketing techniques that Fortune 500 companies use all the time.

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Integrations

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Ratings/Reviews

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Company Information

Call Sumo
Founded: 2016
United States
www.callsimplified.com

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Support
Phone Support
Online

Call Sumo Frequently Asked Questions

Q: What kinds of users and organization types does Call Sumo work with?
Q: What languages does Call Sumo support in their product?
Q: What kind of support options does Call Sumo offer?
Q: What other applications or services does Call Sumo integrate with?
Q: What type of training does Call Sumo provide?

Call Sumo Product Features

Call Tracking

Conversion Tracking
Call Recording
Caller Identification
Call Routing
Campaign Management
Keyword Tracking
IVR / Voice Recognition
CRM
Call Log