800.com
Calilio
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About

800.com is a business phone and call tracking platform that helps small and growing businesses understand, manage, and respond to inbound calls more effectively. The platform provides local and toll-free numbers, call tracking, call recording, voicemail, SMS, and detailed call reporting so teams can see where calls come from and how they’re handled. Businesses use 800.com to track phone leads across websites, ads, social media, and offline marketing, improve response times, and follow up on missed calls. With integrations for Google Ads, GA4, Meta, Microsoft Ads, and popular CRMs, 800.com connects call data to marketing and sales workflows. The platform is easy to set up, flexible as businesses grow, and designed to turn phone calls into clearer insights and better customer experiences.

About

Calilio is an AI-powered cloud phone system that helps businesses manage calls, messages, and communication in one platform. With virtual phone numbers in 100+ countries and access across web, iOS, and Android, teams can stay connected from anywhere. Calilio supports inbound and outbound communication with IVR, call routing, call forwarding, business hours, voicemail, call transfer, power dialer, caller ID, call recording, call monitoring, and analytics. Ring Strategy helps teams control how incoming calls are distributed based on availability. Teams can manage SMS and MMS alongside voice calls, while Bulk SMS supports reminders, announcements, follow-ups, and campaigns. Contact management, notes, tags, recordings, and call history keep interactions organized. AI tools include call transcription, summaries, sentiment analysis, and an AI Voice Agent that supports customer conversations and reduces manual call handling. Calilio supports sales, support, call centers, and remote t

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Businesses that rely on inbound calls to generate leads, serve customers, and grow revenue.

Audience

Call centers, businesses of all sizes, remote workers, individuals, entrepreneurs and startups

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

800.com Screenshot 1 800.com Screenshot 1 User Panel View more images or videos

Screenshots and Videos

Play Video Calilio's AI Dashboard provides real-time call analytics, sentiment analysis, agent performance tracking, and AI-powered insights to help businesses improve customer communication, monitor call center performance, and make data-driven decisions from a single cloud-based business phone system. Calilio's Dialer lets teams make and manage business calls from a single cloud-based interface with call recording, AI call summaries, contact management, and real-time communication tools for sales and support teams. Calilio's Callbox centralizes business calls and conversations in one place with call management, live monitoring, whisper, barge, messaging, and AI-powered communication tools to improve team collaboration and customer support. Calilio's Purchase Number feature lets businesses search, buy, and manage local, mobile, and toll-free virtual phone numbers from 100+ countries with flexible filtering, SMS, voice, and MMS support. Calilio integrates with popular CRM, automation, and helpdesk platforms to sync contacts, log calls, automate workflows, and streamline business communication without switching between multiple tools. Calilio offers affordable virtual phone numbers from 100+ countries, enabling businesses to establish a local presence with local, mobile, and toll-free numbers for global calling, messaging, and customer communication. View more images or videos

Pricing

$19 per month
$19 per month if billed annually
$23 per month if billed monthly
Free Version Not Supported
Free Trial Supported

Pricing

$15 Per user/month
Standard Plan- $15 (Per user per month)
Premium plan- $35 (Per User per month)
Enterprise plan- Custom (Contact Sales)
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Reviews/Ratings

Overall 4.5 / 5
ease 4.5 / 5
features 4.1 / 5
design 4.2 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • We have a garment business and we faced a lot of problems handling our clients. Calilio’s call queue and music on hold features have solved our problem. Also, Calilio provides call recording features and also has analytics from where we can track our growth as well.
  • Calilio has been a great addition to our workflow. The platform is easy to use, the call quality is consistently clear, and the features like call management and tracking really help keep everything organized. It has made handling business communication much smoother and more efficient. Overall, it feels reliable and definitely worth subscribing to.
  • I liked Calilio’s call routing, analytics, and team features. They helped us manage calls better, track performance, and keep communication organized and smooth.
  • nothing really, their website stated false information and Calilio did not take appropriate action in refunding my purchase.
  • Calilio has best user interface and also has good Customer support team also the pricing is Good for user.

Cons

  • So far, i don't actually have any dislikes of this product. It is helping my business vary well.
  • So far, I haven’t faced any major issues. I’m still exploring the platform, but everything has been working smoothly and as expected.
  • I haven’t faced any issues so far, and everything has been working smoothly. I’m still exploring the platform, but my experience up to now has been positive and reliable.
  • really bad customer support over chat. they simply follow scripts and do not pay attention to what is being communicated.
  • For my use case, i don't think i find any cons till date.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

800.com
Founded: 1997
United States
www.800.com

Company Information

Calilio
Founded: 2023
Robinson Road, Singapore, 048545, Raffles Place, Singapore
www.calilio.com

Alternatives

Dial800

Dial800

Alternatives

RingCentral RingEX

RingCentral RingEX

RingCentral
Phone.com

Phone.com
Global Call Forwarding

Global Call Forwarding
VirtualPBX

VirtualPBX
MightyCall

MightyCall
Talkroute

Talkroute
KrispCall

KrispCall
Grasshopper

Grasshopper

GoTo
View All
SendMyCall

SendMyCall

EZphone Systems
View All

Categories

AI Voice Agents Supported
Bulk SMS Supported
Business Phone Systems Supported
Business VoIP Supported
Call Forwarding Supported
Call Tracking Supported
International Calling Supported
Second Phone Number Supported
SMS API Supported
SMS Marketing Supported
Softphone Supported
Telephony Supported
Toll Free 800 Number Supported
Vanity Phone Number Supported
Virtual Phone Number Supported

Categories

Business Phone Systems Supported
Business VoIP Supported
Cloud PBX Supported
Virtual Phone Number Supported

Business Phone Systems Features

Call Logging Supported
Call Monitoring Not Supported
Call Recording Supported
Call Routing Supported
Employee Directory Not Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Supported
Web Conferencing Not Supported
Show More Features

Call Tracking Features

Call Log Supported
Call Recording Supported
Call Routing Supported
Caller Identification Supported
Campaign Management Supported
Conversion Tracking Supported
CRM Not Supported
IVR / Voice Recognition Supported
Keyword Tracking Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Not Supported
MMS Not Supported
Mobile Coupons Not Supported
Mobile Keywords Supported
Polls / Voting Not Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Not Supported
Text-to-Win Not Supported

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Not Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Not Supported
Web Conferencing Not Supported

Business VoIP Features

Call Parking Not Supported
Call Recording Supported
Contact Management Supported
Encryption Not Supported
IVR / Voice Recognition Supported
Ring Groups Not Supported
SIP Trunking Not Supported
Unified Communications Supported
Voice Quality Enhancement Not Supported
Show More Features

Cloud PBX Features

Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Supported
Ring Groups Not Supported
SIP Trunking Not Supported
Virtual Extensions Supported
Web Conferencing Not Supported

Integrations

Facebook Ads Supported
GoHighLevel Supported
Google Ads Supported
Google Analytics Supported
HubSpot CRM Supported
LeadHeed Not Supported
Looker Supported
Make Supported
Meta Ads Supported
Microsoft Advertising Supported
Pabbly Connect Not Supported
Pipedrive Not Supported
Salesforce Supported
Slack Supported
WordPress Supported
Zapier Supported
Show More Integrations
View All 13 Integrations

Integrations

Facebook Ads Not Supported
GoHighLevel Not Supported
Google Ads Not Supported
Google Analytics Not Supported
HubSpot CRM Not Supported
LeadHeed Supported
Looker Not Supported
Make Not Supported
Meta Ads Not Supported
Microsoft Advertising Not Supported
Pabbly Connect Supported
Pipedrive Supported
Salesforce Not Supported
Slack Not Supported
WordPress Not Supported
Zapier Not Supported
Show More Integrations
View All 3 Integrations
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