5th Star vs. Edge Comparison Chart

Birdeye is the top-rated reputation management and digital customer experience platform for local brands and multi-location businesses. Over 100,000 businesses leverage Birdeye’s AI-powered platform to engage seamlessly with customers, drive loyalty, and excel in their local markets. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of innovators from Google, Amazon, Salesforce, and Yahoo and is backed by the who’s who of Silicon Valley, including Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR.

At Innsoft, we pride ourselves on providing straightforward, value-oriented hotel management software. Streamline your hotel operations & more with our intuitive & fully customizable hotel software and motel software. Here at Innsoft we focus on hotel management software for independent, small and mid-sized properties with up to 350 rooms. Check-Inn hotel software by Innsoft is a flexible, easy-to-use, Windows based property management system that is trusted by thousands of hotels nationwide. Our in-house, U.S. based, support experts provide excellent customer service making training and operations quick and efficient Connect-Inn channel manager allows you to instantly manage 100+ travel portals from a single platform while reservations book instantly into your hotel management software. Include the Connect-Inn Booking Button to allow reservations to be made directly from your property’s website.

Return Prime is your best returns app and helps you manage all your returns, exchanges, and refunds in one place. It lets your customers request a return and exchange on their own, helping you reduce your support queries and build trust. You can send return labels to email and refund customers instantly via Gift card, discount code, or to their cards. The app is rated 5 stars on the App Store and is being trusted by thousands of merchants across the globe. One of the most important elements for any app is its customer support and this can be verified easily from our reviews. Do take a look and trust us to solve your returns and exchange problems in no time. Make use of Live chat to get instant answers and solutions.

Transform organizations into brands by refining experiences with SurveySparrow. The experience management platform helps create not only engaging surveys but assists in closing the feedback loop efficiently. Supporting 70+ languages and dedicated NPS and Customer experience modules help better understand customer loyalty. SurveySparrow enables business organizations to collect feedback via a chat-like interface, gain insights, and make data-driven decisions to improve products, services, and customer experience. Set up automation and manage feedback with the in-built Ticket management tool. Monitor and manage online reviews efficiently with the Reputation management module. Join the bandwagon of 100k+ customers in 149 countries to deliver delightful customer experiences.

Smart, Intuitive, and Affordable – A Complete Platform for Home Care Providers. Designed by caregivers for caregivers. See why more home care businesses are choosing SMARTcare for services. We have an astounding customer service team with a 98.2% customer satisfaction rating! Our focus is ensuring our clients can spend their time providing high-quality care rather than taking time to learning how to use a software. Ditch the headaches and technical difficulties and find out why SMARTcare is the trusted standard. Achieve higher engagement of your caregivers and staff. SMARTcare is designed for those on-the-go with our mobile app. Caregivers have access to all the tools to perform their care, be better engaged and more satisfied with their jobs. SMARTcare mobile gives them the information they need when they need it. Review schedules, clock in/out with GPS verification, review care plans, message, and document all from the mobile app. Now that’s easy!

Control D is a customizable DNS filtering and traffic redirection platform that leverages Secure DNS protocols like DNS-over-HTTPS, DNS-over-TLS and DNS-over-QUIC, with support for Legacy DNS. - Block malicious threats - Block unwanted types of content network wide (ads & trackers, IoT telemetry, adult content, socials, and more) - Deploy in minutes on fleets of devices using RMM - Manage clients using sub-organizations - Gain visibility on network events and usage patterns, with client level granularity - Re-route traffic via proxies (through DNS) for improved privacy and security - Enjoy superior UX and simplicity Think of it as your personal Authoritative DNS resolver for the entire Internet that gives you granular control over what domains get resolved, redirected or blocked.

FocalReview®, SpiraLinks’ flagship tool, helps you manage and administer your compensation planning and performance processes more efficiently. With FocalReview®, you can manage your salary, bonus, and stock plans on different timetables for different employee populations, in multiple currencies and languages. Your HR teams can budget, recommend, analyze, and approve changes in all forms and phases of compensation, even if multiple management organizations are responsible for input and review, securely in the cloud. Tie your compensation practices directly to your business strategy and align workforce rewards with employee performance. Balance merit, adjustments, lump sums, promotions, bonuses, and stocks with FocalReview®’s role-based, highly configurable Compensation Management module. Compensate in multiple languages, currencies, and pay periods, from hourly to annually and everywhere in between.

Embark Campus provides online applications and advanced, end-to-end admissions software. In reflecting on our twenty-five years of client experience, we've developed a new platform that uses the latest technologies to provide a powerful, intuitive admissions experience. Embark offers superior scalability, performance, and customization. With Embark Campus, users can manage every stage of the application process to attract and enroll their ideal incoming class. Our application software has helped our clients with recruiting, accepting online applications, running an online review, enrolling and onboarding, and integrating with data systems. Our platform's flexibility has allowed us to power more than 16 million online applications to various institution types including Schools, Undergraduate, Graduate, Scholarships, Music, and Study Abroad. We look forward to connecting with your organization, and welcoming you to the Embark Campus family!

PerformanceHub is a versatile, easy to use performance management solution. With features spanning objectives, 1-to-1s, 360° feedback, development plans, probation reviews, appraisals, talent, and succession planning, it's more than just a tool—it’s a strategic asset. Purpose-built to help your organisation and everyone in it perform at their best. PerformanceHub simplifies the performance management process, helps align and focus your workforce, improves talent retention, and increases business productivity. Our platform links each employee with your organisation’s vision through a visual cascade, ensuring consistent performance and productivity. As you aim for organisational excellence, count on our unwavering support—consistently rated as outstanding by our users. Choose PerformanceHub: Streamlined. Strategic. Trusted.

Kevel (previously Adzerk) gives you the APIs needed to quickly build your own fully-customized ad server for sponsored listings, internal promotions, native ads, and more – so you can take back the Internet and drive more online revenue. Our award-winning platform handles over three billion API requests each day, and it’s helped industry leaders like Yelp and Ticketmaster shorten their build times by more than 90%.