Related Products
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About
Don’t lose appointments simply because your staff was busy or your office was closed. Empower your patients to schedule appointments 24/7/365, from any device, with easy online scheduling. Don’t let missed appointments continue to hurt your bottom line. Help your patients keep their upcoming appointments with digital reminders by phone, text message, or email. Show off your glowing reviews, improve your search ranking, and attract new patients with web reviews. Our solutions integrate with your existing EHR or PMS, so there’s no need to switch. Real-time updates ensure your front desk is always in sync with providers. Each service can be customized to your hospital or practice’s needs, so your brand shines through with every patient touch.
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About
Hello Patient is a healthcare AI company. Its product, Mia, is an AI receptionist for healthcare that handles every patient conversation, across voice, text, and web chat, around the clock. Multi-location groups across specialties, as well as consumer health brands, use Mia to handle more conversations without adding staff.
At the front office, Mia answers every call, books appointments, runs new-patient intake, verifies insurance, takes refill requests, and collects payments. Behind the desk, she follows up after visits, converts referrals, runs recall outreach, and chases open balances.
When a call needs a person, she hands it off with full context, never gives medical advice, and logs every interaction. She works with the EHR, practice management, and CRM systems practices run, reads the live schedule, and books into it. With Mia answering 100% of calls, the front desk stays with the patient, and practices book around 20% more appointments. Hello Patient is HIPAA-compliant.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Supported
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Audience
Automated solution for practices, clinics, and hospitals of all sizes
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Audience
Multi-location healthcare practices and health systems, virtual care providers, and consumer health brands (like DTC pharmaceuticals or subscription-based care)).
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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PricingUsage based (per conversation). Charged per minute and conversation (for text and web chat)
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company Information360eMed
United States
360emed.com
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Company InformationHello Patient
www.hellopatient.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Patient Engagement Features
Appointment Scheduling
Supported
Care Planning
Not Supported
Collaboration
Not Supported
Messaging
Supported
Mobile Access
Supported
Patient Education
Supported
Patient Portal
Not Supported
Personal Health Record
Not Supported
Progress Tracking
Not Supported
Self Management
Not Supported
Appointment Reminder Features
Appointment Scheduling
Supported
Calendar Management
Not Supported
Call Reminders
Supported
Email Reminders
Supported
Online Booking
Not Supported
Payment Reminders
Not Supported
Recurring Appointments
Supported
Rescheduling
Supported
SMS Messaging
Not Supported
Two-Way Messaging
Not Supported
Appointment Scheduling Features
Appointment Reminders
Not Supported
Automated Scheduling
Supported
Calendar Sync
Supported
Client Database
Not Supported
Group Scheduling
Not Supported
Mobile Access
Supported
Multi-Location
Supported
Online Booking
Supported
Online Payments
Not Supported
Recurring Appointments
Not Supported
Room Booking Management
Not Supported
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Patient Engagement Features
Appointment Scheduling
Supported
Care Planning
Supported
Collaboration
Supported
Messaging
Supported
Mobile Access
Supported
Patient Education
Supported
Patient Portal
Not Supported
Personal Health Record
Supported
Progress Tracking
Supported
Self Management
Not Supported
Dental Features
Appointment Management
Supported
Appointment Reminders
Supported
Claims Management
Not Supported
Clinical Charting
Not Supported
Imaging
Not Supported
Inventory Management
Not Supported
Patient Account Management
Not Supported
Patient Billing
Supported
Patient Records Management
Supported
Treatment Planning
Not Supported
Dermatology Features
Claims Management
Not Supported
EMR / EHR
Not Supported
HIPAA Compliant
Supported
Image Management
Not Supported
Inventory Management
Not Supported
Patient Portal
Not Supported
Progress Notes
Not Supported
Scheduling
Supported
Treatment Plans
Not Supported
Optometry Features
Appointment Management
Supported
Insurance Management
Not Supported
Inventory Management
Not Supported
Patient Records
Supported
Recall Tracking
Supported
Patient Scheduling Features
Analytics/Reporting
Supported
Approval Process Control
Not Supported
HIPAA Compliant
Supported
Mobile Access
Supported
Notifications/Alerts
Supported
Online Scheduling
Supported
Patient Communications
Supported
Patient Intake
Supported
Patient Portal
Supported
Patient Records Management
Supported
Payment Processing
Supported
Reminders
Supported
SMS Messaging
Supported
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Integrations
AdvancedMD
Not Supported
Covetrus Pulse
Not Supported
EPIC Agent CRM
Not Supported
Freshdesk
Not Supported
HubSpot AEO
Not Supported
ModMed
Not Supported
Veradigm EHR
Not Supported
Zenoti
Not Supported
athenaOne
Not Supported
eClinicalWorks
Not Supported
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Integrations
AdvancedMD
Supported
Covetrus Pulse
Supported
EPIC Agent CRM
Supported
Freshdesk
Supported
HubSpot AEO
Supported
ModMed
Supported
Veradigm EHR
Supported
Zenoti
Supported
athenaOne
Supported
eClinicalWorks
Supported
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