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About

360 Synergy is a cloud-based workforce and reputation platform for field service businesses. It combines employee onboarding and document workflows with team communication, company events, goals, polls, anonymous feedback, badges, and performance dashboards. Managers can use leaderboards to recognize technicians, share operational knowledge through an AI-powered knowledge base, and track activity across teams. Field staff can send customer review requests by SMS, email, or QR code and view review-related performance metrics. Review requests can direct satisfied customers to Google and route dissatisfied customers to private feedback for follow-up. AI also helps draft Google review replies. The platform is aimed at HVAC, cleaning, landscaping, pool service, pest control, and other mobile service teams that want to coordinate employees, support workplace culture, and encourage customer feedback. One monthly plan includes all modules, with user limits and additional-user charges.

About

Culture-based Performance Appraisals. Conduct meaningful performance reviews that measures employees against your unique core values as well as their individual goals. Threads gives you the tools to make culture the foundation of your performance appraisal processes. Set customized review metrics around your core values and the key performance objectives for each job title. Efficiently collect feedback throughout the year. Weekly emails organize and summarize relevant feedback for Managers/HR. Automate your review process and use reporting to gain insights into your culture. Use comparisons and reporting to view everyone's impact on your culture. Drag and drop functionality allows you to easily add new employees and change your organizational structure. User permissions and responsibilities will update automatically. Use the Threads knowledgebase to develop job descriptions that include both performance and core values responsibilities for each employee or job title.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Field service companies, such as HVAC, plumbing and electrical businesses, that want more Google reviews and a motivated, connected team of technicians

Audience

Small to mid-sized companies that want to prioritize company culture in performance reviews

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$499/month
The $499 monthly plan includes up to 20 users and all modules. Additional users are $10 per user per month.
Free Version Not Supported
Free Trial Supported

Pricing

$100.00 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

360 Synergy
Founded: 2025
United States
360synergy.net

Company Information

Threads Culture
Founded: 2011
United States
www.threadsculture.com

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Categories

Categories

Employee Engagement Features

Benchmarking Not Supported
Cultural Alignment Not Supported
Employee Awards Not Supported
Employee Guides Not Supported
Employee Recognition Not Supported
Feedback Management Supported
Goal Management Supported
Health & Wellness Programs Not Supported
Performance Management Supported
Pulse Surveys Not Supported

Performance Management Features

360 Degree Feedback Supported
Compensation Management Not Supported
Custom Rating Scales Supported
Customizable Templates Supported
Individual Development Plans Supported
On-going Performance Tracking Supported
Peer Appraisals Supported
Review Cycle Tracking Supported
Self Service Portal Supported
Self-Appraisals Supported
Skills Assessments Not Supported
Weighted Performance Measures Supported

Integrations

Google Business Profile Supported

Integrations

Google Business Profile Not Supported
Claim 360 Synergy and update features and information
Claim 360 Synergy and update features and information
Claim Threads Culture and update features and information
Claim Threads Culture and update features and information