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About

360 Synergy is a cloud-based workforce and reputation platform for field service businesses. It combines employee onboarding and document workflows with team communication, company events, goals, polls, anonymous feedback, badges, and performance dashboards. Managers can use leaderboards to recognize technicians, share operational knowledge through an AI-powered knowledge base, and track activity across teams. Field staff can send customer review requests by SMS, email, or QR code and view review-related performance metrics. Review requests can direct satisfied customers to Google and route dissatisfied customers to private feedback for follow-up. AI also helps draft Google review replies. The platform is aimed at HVAC, cleaning, landscaping, pool service, pest control, and other mobile service teams that want to coordinate employees, support workplace culture, and encourage customer feedback. One monthly plan includes all modules, with user limits and additional-user charges.

About

Boost growth with employee incentives that reward positive Google review mentions, friendly staff competitions & resolving customer feedback. Automate your employee incentives and customer feedback on Google reviews with our 75+ out-of-the-box POS integrations. Put the customer's Google review process on auto-pilot. Elevate your staff competitions by integrating rewards, from competing for more Google review mentions to promoting services, designed for business growth & employee motivation. Establish local customer communities with authentic Google reviews that drive repeat business. Receive insights on your biggest sales drivers that cultivate a network of loyal and local customers. Boost employee engagement by rewarding your frontline staff. Incentivize your team to provide industry-leading service with flexible rewards that boost confidence and raise employee morale. Retain top employees with team performance insights on which employees are providing exceptional customer service.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Field service companies, such as HVAC, plumbing and electrical businesses, that want more Google reviews and a motivated, connected team of technicians

Audience

Multi-location franchise companies interested in a solution to improve employee-driven growth

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$499/month
The $499 monthly plan includes up to 20 users and all modules. Additional users are $10 per user per month.
Free Version Not Supported
Free Trial Supported

Pricing

Free
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

360 Synergy
Founded: 2025
United States
360synergy.net

Company Information

Edge
United States
www.startedge.com

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Alternatives

Arcade

Arcade

Arcade Solutions

Categories

Categories

Integrations

Autosoft Not Supported
CDK Global Not Supported
CenterEdge Advantage Not Supported
ClubReady Not Supported
Commerce7 Not Supported
Ecwid Not Supported
Google Business Profile Supported
Google Cloud Platform Not Supported
Kickserv Not Supported
Meevo Not Supported
Mindbody Not Supported
ShapeNet Not Supported
Shopify Not Supported
Shopmonkey Not Supported
Square POS Not Supported
WooCommerce Not Supported
WorkWave PestPac Not Supported

Integrations

Autosoft Supported
CDK Global Supported
CenterEdge Advantage Supported
ClubReady Supported
Commerce7 Supported
Ecwid Supported
Google Business Profile Not Supported
Google Cloud Platform Supported
Kickserv Supported
Meevo Supported
Mindbody Supported
ShapeNet Supported
Shopify Supported
Shopmonkey Supported
Square POS Supported
WooCommerce Supported
WorkWave PestPac Supported
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