Know Your Team

Know Your Team

Know Your Company
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About

360 Synergy is a cloud-based workforce and reputation platform for field service businesses. It combines employee onboarding and document workflows with team communication, company events, goals, polls, anonymous feedback, badges, and performance dashboards. Managers can use leaderboards to recognize technicians, share operational knowledge through an AI-powered knowledge base, and track activity across teams. Field staff can send customer review requests by SMS, email, or QR code and view review-related performance metrics. Review requests can direct satisfied customers to Google and route dissatisfied customers to private feedback for follow-up. AI also helps draft Google review replies. The platform is aimed at HVAC, cleaning, landscaping, pool service, pest control, and other mobile service teams that want to coordinate employees, support workplace culture, and encourage customer feedback. One monthly plan includes all modules, with user limits and additional-user charges.

About

Create a culture of feedback and continuous improvement with Performance Feedback, our performance review alternative. Reviews are for books, movies, and restaurants. Reviews are not for people. The concept of “performance reviews” has always felt odd to you. Too sterile, too time-consuming, too one-time reliant, too bloated, too focused on evaluating people rather than supporting and growing your team. You’re ready for a better way. We’ve created a tool and methodology for creating a culture of honest feedback in your team, so you can enable the highest level of performance in your team. Positive and helpful interaction is at the core of effective teamwork and performance. When your team member is willing to tell you, to your face, objectively and kindly, what could be better — that’s when performance improves. High-quality team interactions lead to high team performance.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Field service companies, such as HVAC, plumbing and electrical businesses, that want more Google reviews and a motivated, connected team of technicians

Audience

Employee Engagement solution for HR teams

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$499/month
The $499 monthly plan includes up to 20 users and all modules. Additional users are $10 per user per month.
Free Version Not Supported
Free Trial Supported

Pricing

$100 one-time payment
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

360 Synergy
Founded: 2025
United States
360synergy.net

Company Information

Know Your Company
United States
knowyourteam.com

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Categories

Categories

Employee Engagement Features

Benchmarking Not Supported
Cultural Alignment Supported
Employee Awards Not Supported
Employee Guides Not Supported
Employee Recognition Not Supported
Feedback Management Supported
Goal Management Not Supported
Health & Wellness Programs Not Supported
Performance Management Not Supported
Pulse Surveys Not Supported

Integrations

Google Business Profile Supported

Integrations

Google Business Profile Not Supported
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Claim 360 Synergy and update features and information
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