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About

360 Synergy is a cloud-based workforce and reputation platform for field service businesses. It combines employee onboarding and document workflows with team communication, company events, goals, polls, anonymous feedback, badges, and performance dashboards. Managers can use leaderboards to recognize technicians, share operational knowledge through an AI-powered knowledge base, and track activity across teams. Field staff can send customer review requests by SMS, email, or QR code and view review-related performance metrics. Review requests can direct satisfied customers to Google and route dissatisfied customers to private feedback for follow-up. AI also helps draft Google review replies. The platform is aimed at HVAC, cleaning, landscaping, pool service, pest control, and other mobile service teams that want to coordinate employees, support workplace culture, and encourage customer feedback. One monthly plan includes all modules, with user limits and additional-user charges.

About

Finally, employee engagement software that works. With Applause, your employees act like owners and win more lifelong customers. Effortlessly collect reviews and improve your online reputation. Incentivize employees to get more reviews through automated bonuses. Increase customer retention by measuring, analyzing, and improving net promoter scores. Rank your team's individual scores and reward high performers. Improve customer service by enabling digital tips. Pre-screen customers so only the most satisfied can leave a tip. Show employees that good service pays, and let them cash out in real-time. Supercharge employee motivation by distributing tips and bonuses in real-time. When great service is rewarded immediately, employee performance elevates to a new level. Build team incentives that are tied to company goals. Use spot bonuses to improve attendance, increase upsells, celebrate work anniversaries or any other performance-based initiative.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Field service companies, such as HVAC, plumbing and electrical businesses, that want more Google reviews and a motivated, connected team of technicians

Audience

Teams and businesses in need of a solution to win more lifelong customers

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$499/month
The $499 monthly plan includes up to 20 users and all modules. Additional users are $10 per user per month.
Free Version Not Supported
Free Trial Supported

Pricing

Free
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

360 Synergy
Founded: 2025
United States
360synergy.net

Company Information

Applause
United States
applausehq.com

Alternatives

Drumroll

Drumroll

Drumroll Reviews

Alternatives

FocalReview

FocalReview

SpiraLinks Corporation

Categories

Categories

NPS Supported

Integrations

Google Business Profile Supported
Pocomos Not Supported

Integrations

Google Business Profile Not Supported
Pocomos Supported
Claim 360 Synergy and update features and information
Claim 360 Synergy and update features and information
Claim Applause and update features and information
Claim Applause and update features and information