2way

2way

2way Message
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About

Stop trying to call your customers. Text them. Easily send, receive and manage your business text message conversations with two-way texting tool. People don't answer your calls anymore? Well, they could have some good reasons. Leverage Business Text Messaging to Communicate with your Customers. Facilitate maintaining a relationship Customers often use text messages. This way of chatting is natural for them - let them use a platform of their choice (SMS, Whatsapp, Messenger and more) to improve their positive experience. Keep the conversation going outside of live chat or phone call Conversations with customers are typically interrupted when they log off or close the website. Especially it is easy to lost the customer during a mobile interaction. Using text messages you can keep the conversation on, managing it in the inbox. Build stronger relationships with customers Your customers would love to put your number in their phonebook.

About

MessageKite is a powerful, very cost effective, customer support platform which supercharges your customer communication by text-enabling your existing landline. Your customers will appreciate the ease of communicating with you through text messaging. Furthermore, your staff will also appreciate the simplicity of text communication. Messages are delivered to your dashboard, where you can organize your contacts and incoming/outgoing messages from any computer connected to the Internet. While the applications are endless, MessageKite customers consistently enjoy the time savings attached to automating tasks such as appointment and delivery reminders, product updates, service interruptions and alerts, address updates and even new product and service announcements. Give your staff the intuitive tools to improve communication, automate ineffective workflows and improve your customers’ experience!

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies searching for a sms system

Audience

Business Texting App With Pro Tools For Small Business

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$100 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

$10.00/month
$10.00/mo unlimited two-way texting when paid annually
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • There are so many things I love about MessageKite. Messaging groups are fantastic for sending out information to specific groups. I also appreciate the templates - they make quick work of sending out repeat information.

Cons

  • I struggle with deleted contacts still showing up in pull-down menus.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

2way Message
Founded: 2020
United Kingdom
2way.app/

Company Information

MessageKite
Founded: 2017
Canada
www.messagekite.com

Alternatives

Alternatives

SMS-Magic

SMS-Magic

Screen-Magic Mobile Media Inc

Categories

Categories

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Not Supported
Polls / Voting Not Supported
Reporting/Analytics Not Supported
Scheduled Messaging Not Supported
Shortcodes Not Supported
Text-to-Win Not Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Not Supported
Message Personalization Supported
MMS Not Supported
Mobile Coupons Not Supported
Mobile Keywords Not Supported
Polls / Voting Not Supported
Reporting/Analytics Not Supported
Scheduled Messaging Supported
Shortcodes Not Supported
Text-to-Win Not Supported

Appointment Reminder Features

Appointment Scheduling Supported
Calendar Management Not Supported
Call Reminders Not Supported
Email Reminders Not Supported
Online Booking Not Supported
Payment Reminders Supported
Recurring Appointments Supported
Rescheduling Supported
SMS Messaging Supported
Two-Way Messaging Supported

Employee Communication Tools Features

Activity / News Feed Not Supported
Audio / Video Conferencing Not Supported
Blogs Not Supported
Chat / Messaging Supported
Employee Directory Not Supported
Event Calendar Not Supported
File Sharing Not Supported
Knowledge Management Not Supported
Newsletter Management Not Supported
Surveys & Feedback Not Supported

Internal Communications Features

App Integration Not Supported
Blogs Not Supported
Chat/Messaging Supported
Email Management Not Supported
Employee Directory Not Supported
Event Calendar Not Supported
Newsletter Management Not Supported
Photo Gallery Not Supported
Social Sharing Not Supported
Survey Management Not Supported
Telephony Not Supported
Video Chat Not Supported
Voice Chat Not Supported

Integrations

LiveChat Supported
Telegram Supported
WhatsApp Supported

Integrations

LiveChat Not Supported
Telegram Not Supported
WhatsApp Not Supported
Claim 2way and update features and information
Claim 2way and update features and information
Claim MessageKite and update features and information
Claim MessageKite and update features and information