Related Products
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About
2Capacity is cloud-based self-storage management software for facility owners, operators, and management companies. It brings day-to-day facility operations into one platform, including unit availability, customer inquiries and lead management, quotes, rental contracts, billing, payments, and operational reports. Five AI assistants use the live unit list and pricing to draft WhatsApp replies and follow-up messages in English and Arabic. A person reviews and approves every draft before it is sent. The platform supports self-storage businesses in Canada, the United Arab Emirates, and international markets, with remote onboarding and 24/7 support. It helps teams coordinate rental workflows and customer communication, while bringing routine facility administration together for teams managing storage locations.
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About
Automated Storage Call Center provides remote operations and call-center services specifically for self-storage businesses, aiming to replace or augment onsite teams. They offer 24/7/365 customer and operations management, including inbound/outbound calls, missed call follow-ups, rent and move-in/move-out processing, lead follow-ups, tenant support, payment processing (including phone and auto-payments), and automated delinquency/contact collections via phone, text, and email. The service also handles auction management for delinquent tenants, uses local phone numbers and IVR systems, and provides call documentation, analytics, bilingual support, website support, and integration with major storage management software. Their pricing is unit-based with different tiers, plus setup fees, rollover calls, and add-on services.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Self-storage owners, operators, and management companies.
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Audience
Managers wanting a solution to outsource their day-to-day customer support, lead management, and operations tasks to save staffing costs, improve response rates, and scale operations
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$2.25 per month
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company Information2Capacity
Canada
2capacity.com
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Company InformationAutomated Storage Call Center
Founded: 2021
Iceland
www.automatedstoragecallcenter.com
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Alternatives |
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Categories |
Categories |
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Integrations
Cubby
Not Supported
Hummingbird
Not Supported
SiteLink Web Edition
Not Supported
WebSelfStorage
Not Supported
WhatsApp
Supported
monday AI work platform
Not Supported
storEDGE
Not Supported
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Integrations
Cubby
Supported
Hummingbird
Supported
SiteLink Web Edition
Supported
WebSelfStorage
Supported
WhatsApp
Not Supported
monday AI work platform
Supported
storEDGE
Supported
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