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About

2Capacity is cloud-based self-storage management software for facility owners, operators, and management companies. It brings day-to-day facility operations into one platform, including unit availability, customer inquiries and lead management, quotes, rental contracts, billing, payments, and operational reports. Five AI assistants use the live unit list and pricing to draft WhatsApp replies and follow-up messages in English and Arabic. A person reviews and approves every draft before it is sent. The platform supports self-storage businesses in Canada, the United Arab Emirates, and international markets, with remote onboarding and 24/7 support. It helps teams coordinate rental workflows and customer communication, while bringing routine facility administration together for teams managing storage locations.

About

Automated Storage Call Center provides remote operations and call-center services specifically for self-storage businesses, aiming to replace or augment onsite teams. They offer 24/7/365 customer and operations management, including inbound/outbound calls, missed call follow-ups, rent and move-in/move-out processing, lead follow-ups, tenant support, payment processing (including phone and auto-payments), and automated delinquency/contact collections via phone, text, and email. The service also handles auction management for delinquent tenants, uses local phone numbers and IVR systems, and provides call documentation, analytics, bilingual support, website support, and integration with major storage management software. Their pricing is unit-based with different tiers, plus setup fees, rollover calls, and add-on services.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Self-storage owners, operators, and management companies.

Audience

Managers wanting a solution to outsource their day-to-day customer support, lead management, and operations tasks to save staffing costs, improve response rates, and scale operations

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$2.25 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

2Capacity
Canada
2capacity.com

Company Information

Automated Storage Call Center
Founded: 2021
Iceland
www.automatedstoragecallcenter.com

Alternatives

Alternatives

DaVinci Lock

DaVinci Lock

DaVinci Solutions
QuikStor Cloud

QuikStor Cloud

QuikStor
Storage Commander Cloud

Storage Commander Cloud

Storage Commander Software

Categories

Self Storage Supported

Categories

Self Storage Supported

Integrations

Cubby Not Supported
Hummingbird Not Supported
SiteLink Web Edition Not Supported
WebSelfStorage Not Supported
WhatsApp Supported
monday AI work platform Not Supported
storEDGE Not Supported

Integrations

Cubby Supported
Hummingbird Supported
SiteLink Web Edition Supported
WebSelfStorage Supported
WhatsApp Not Supported
monday AI work platform Supported
storEDGE Supported
Claim 2Capacity and update features and information
Claim 2Capacity and update features and information
Claim Automated Storage Call Center and update features and information
Claim Automated Storage Call Center and update features and information