24Cevent vs. AlertOps Comparison


24Cevent	AlertOps	+	+
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The real-time alert system alerts users about suspicious activities, so they can prioritize high-risk security threats. 211 Ratings Visit Website Uptime.com Uptime.com provides comprehensive, unified visibility into the availability and performance of critical services. Monitoring tools empower engineering, operations and SRE teams to maintain oversight of their web stack and respond to outages through customizable alerting channels. Uptime.com offers a broad set of monitoring capabilities, including web, network, and email. API and transaction checks offer synthetic monitoring to perform multi-step validations of critical flows and services. Monitor public and private resources through a unified interface that streamlines configuration and alerting. Set up and customize Status Pages with your company branding to communicate incidents and maintenance to both customers and internal teams. Provide a single-page overview that shows your overall service health at a glance. 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With low administration costs and quick implementation, you will see a real return on your investment. A flexible platform that works either on premise or in the cloud. Serviceaide is based on ITIL best practices and has been designed to be a comprehensive solution with all the components your team needs. You can choose the environment that best suits your technology, compliance, and infrastructure needs. Affordable and comprehensive, Serviceaide provides IT staff with the functions required to manage everything from ticketing to incident, change and asset management and more. Serviceaide includes a virtual agent, self-service portals and AI-based features to support analyst and end user productivity. Automate processes across technical workflows, services and business processes for business agility. 244 Ratings Visit Website HSI Donesafe HSI Donesafe is a no-code, cloud-based EHS software that simplifies safety, compliance, and risk management, transforming complex processes into user-friendly workflows. Trusted by industries worldwide, Donesafe allows organizations to track, manage, and report on essential EHS functions from one central platform. Our software adapts to your team’s style, enhancing everyday workflows with effortless compliance and smooth operations. Keep pace with evolving regulations and standards, from incident reporting and audits to training and risk assessments with Donesafe. 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Quick Deployment, Immediate Results: Integrates with your tech stack and fully deploy, with no warm-up period, in hours All-You-Can-Eat Data Ingest: Predictable pricing and with unlimited data logging for full-lifecycle detection Compliance Made Easy: 1 year data retention included, pre-built reports, and 24/7 automated monitoring 99.7% CSAT Support: Solution Architects for product support, the Incident Detection and Response Team creating new detections, and 24/7 SecOps support 150 Ratings Visit Website Grafana Cloud Grafana Labs delivers the leading AI-powered observability platform, built around Grafana—the world’s most widely adopted open source technology for dashboards and visualization. Recognized as a Leader in the 2026 Gartner® Magic Quadrant™ for Observability Platforms (3x) and furthest in Completeness of Vision (2025, 2026), Grafana Labs supports more than 25 million users and thousands of organizations, from startups to the Fortune 500. 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About 24Cevent is an incident management platform that automates alerting, reduces noise, and helps teams respond faster to critical incidents. It integrates with any monitoring tool, routes alerts to the right teams, and delivers notifications through reliable channels such as phone calls, email, WhatsApp, and collaboration tools. Key capabilities include intelligent alert correlation, customizable workflows, escalation policies, SLA tracking, and AI-powered incident response with 24Brains. Search “24Cevent” to learn more about how teams are automating their incident response and reducing operational load.	About AlertOps is software that enables an organization to take control of incidents and automate actions that reduce cost, protect revenue and improve the customer experience. AlertOps is a SaaS-based, Alerting & Real-Time Platform that helps ITOps, DevOps, SecOps, HybridOps, BusinessOps, IndustrialOps and Support teams respond to business-critical incidents better and faster.   With AlertOps you get: ✓ Total Flexibility, no compromises. ✓ End-to-end Workflow Automation. ✓ Full Stack Incident Visibility ✓ Expert Guidance, on-demand. Visit us at: alertops.com and schedule a personalized demo. We will be happy to discuss your use case and show you why, many of the world’s largest companies leverage AlertOps to respond more rapidly, outmaneuver their competitors and win when moments matter.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Not Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Supported
Audience IT Operations & NOC Teams, IT Leadership & Decision Makers, DevOps & Engineering Teams, Tool-Saturated Organizations, LATAM-Based IT Teams	Audience IT Incident Management, ITSM, ITSM Tools, Major incident Management, Critical Incident Management , MSP
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $30/contact/month Free Version Not Supported Free Trial Supported	Pricing $0.00/month/user To know about our pricing please visit our pricing page Free Version Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported
Company Information 24Cevent Founded: 2016 Chile www.24cevent.com	Company Information AlertOps Founded: 2015 United States alertops.com
Alternatives PagerTree	Alternatives 24Cevent
ITOC360	TaskCall
Opsgenie Atlassian	root9
All Quiet	Squadcast
ilert View All	PagerDuty View All
Categories Incident Management Supported	Categories DevOps Supported Incident Management Supported Issue Tracking Supported IT Alerting Supported IT Service Supported ITSM Supported
Incident Management Features Audit Trail Not Supported Corrective Actions (CAPA) Not Supported Disaster Recovery Not Supported Incident Reporting Supported IT Incident Management Supported OSHA Compliance Not Supported Root-Cause Diagnosis Supported Safety Management Not Supported Task Management Not Supported Ticket Management Supported	Show More Features DevOps Features Approval Workflow Supported Dashboard Supported KPIs Supported Policy Management Not Supported Portfolio Management Not Supported Prioritization Not Supported Release Management Supported Timeline Management Supported Troubleshooting Reports Supported IT Service Features Contract Management Not Supported Incident Management Not Supported IT Asset Management Not Supported Knowledge Management Not Supported Release Management Not Supported Self Service Portal Not Supported Service Catalog Not Supported Service Reporting Not Supported Ticket Management Supported ITSM Features Asset Tracking Not Supported Availability Management Not Supported Change Management Not Supported Configuration Management Not Supported Contract/License Management Not Supported Dashboard Not Supported Incident Management Supported Problem Management Not Supported Project Management Not Supported Release & Deployment Management Not Supported Self Service Portal Not Supported Issue Tracking Features Assignment Management Supported Dashboard Supported Escalation Management Supported Issue Auditing Not Supported Issue Scheduling Supported Knowledge Base Supported Project Management Supported Recurring Issues Not Supported Scheduling Supported Task Management Not Supported
Integrations Datadog Supported Dynatrace Supported IBM Instana Supported Nagios XI Supported Splunk AppDynamics Supported Amazon Web Services (AWS) Not Supported Apica Not Supported BigPanda Not Supported Checkmk Supported CopperEgg Not Supported Logentries Not Supported LogicMonitor Not Supported Logz.io Not Supported Nagios Core Supported Observium Not Supported Paessler PRTG Not Supported SolarWinds Pingdom Not Supported Splunk Cloud Platform Not Supported Teamstack Not Supported Xitoring Not Supported Show More Integrations View All 13 Integrations	Integrations Datadog Supported Dynatrace Supported IBM Instana Supported Nagios XI Supported Splunk AppDynamics Supported Amazon Web Services (AWS) Supported Apica Supported BigPanda Supported Checkmk Not Supported CopperEgg Supported Logentries Supported LogicMonitor Supported Logz.io Supported Nagios Core Not Supported Observium Supported Paessler PRTG Supported SolarWinds Pingdom Supported Splunk Cloud Platform Supported Teamstack Supported Xitoring Supported Show More Integrations View All 70 Integrations
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