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About

1Channel Field Activity Management Software is a cloud-based tool for organizing and recording work performed by field sales, merchandising, and audit teams at retail outlets. Administrators build questionnaires with seven question types, organize them by category and subcategory, and assign activities to roles, selected stores, and date ranges. Field staff complete forms in Android or iOS apps, including offline, with photo and GPS data attached. Managers review, edit, and approve submissions. The software also supports market-visit planning, people-hygiene audits covering photo, lanyard, uniform, dress, and grooming checks, and reports on visit productivity, activity results, and field-visit photos. An AI Assistant answers retail-execution questions, such as whether an outlet has a POSM item in place. A web portal supports questionnaire and activity setup, submission review, and reporting. These tools support structured store checks and field data collection across distributed teams.

About

1Channel is a sales force automation platform for managing distributed field sales teams through a web-based management portal and mobile field application. It combines attendance tracking, beat planning, store management, order processing, visit tracking, analytics, product management, and workforce administration in one system. The mobile app lets field representatives record attendance, visits, orders, activities, expenses, and daily work, while managers configure users, stores, products, territories, and sales plans through the portal. Attendance capabilities include AI photo validation, geofencing, GPS coordinates, timestamps, late-attendance monitoring, and regularization workflows. The platform also provides more than 40 prebuilt reports, custom reporting, Excel and CSV exports, role-based access controls, approval workflows, and territory-based data visibility.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Field sales teams, merchandising teams, retail audit teams, quality control teams, territory and regional managers, training teams, operations managers, FMCG and CPG companies, consumer durables brands, and pharmaceutical companies.

Audience

FMCG, CPG, pharmaceutical, manufacturing, retail, automotive, financial services, and other organizations that need to manage large distributed field sales teams, outlet coverage, channel sales, orders, attendance, and territory execution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Monthly month-to-month and annual-commitment plans are available. Pricing varies by selected features, user count, and deployment model. Plans include cloud hosting, Android and iOS apps, training, and support at no additional cost.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

1Channel
Founded: 2014
India
www.1channel.co/sfa/field-activity-management-software

Company Information

1Channel
India
www.1channel.co

Alternatives

Alternatives

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eMobiz

eMobiz

Fpt Software

Categories

Retail Execution Supported

Categories

Sales Force Automation Features

Call Management Not Supported
Campaign Management Not Supported
Channel Management Supported
Commission Management Not Supported
Contact Management Not Supported
Contract Management Not Supported
Customer Database Not Supported
Email Marketing Not Supported
Field Sales Management Supported
Lead Management Not Supported
Opportunity Management Not Supported
Performance Metrics Supported
Proposal Generation Not Supported
Referral Tracking Not Supported
Sales Forecasting Supported
Territory Management Supported

Integrations

1Channel AI-Powered DMS Not Supported
1Channel Distributor Analytics & Reporting Not Supported
1Channel Inventory & Stock Management Not Supported
1Channel Sales Team LMS Not Supported
1Channel Warehouse Management Not Supported
KYC Hub Not Supported

Integrations

1Channel AI-Powered DMS Supported
1Channel Distributor Analytics & Reporting Supported
1Channel Inventory & Stock Management Supported
1Channel Sales Team LMS Supported
1Channel Warehouse Management Supported
KYC Hub Supported
Claim 1Channel Field Activity Management Software and update features and information
Claim 1Channel Field Activity Management Software and update features and information
Claim 1Channel Sales Force Automation and update features and information
Claim 1Channel Sales Force Automation and update features and information