1Channel CRM

1Channel CRM

1Channel
Samaaro

Samaaro

Tacnik Technology
+
+

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About

1Channel CRM helps FMCG, distribution, and retail businesses manage leads and customer relationships from a single cloud platform. Field-first design gives on-ground sales teams mobile access with real-time updates, while configurable workflows, dashboards, and modules adapt to each business's process. The CRM integrates with Shopify, WordPress, and 2,000+ third-party apps, and includes AI-powered automation for sales, marketing, and support with predictive insights. Businesses pay only for the modules they use, with enterprise-grade security across all data. Trusted by 80+ clients and 200,000+ end users across 40+ countries.

About

Samaaro is an AI-powered event marketing platform that helps marketing teams turn events into a measurable growth channel by planning, promoting, executing, and measuring their business impact. It enables marketing-led teams to manage the full event lifecycle from audience targeting and registration to on-ground engagement, lead capture, CRM synchronization, and post-event measurement with clear visibility into attendance quality, engagement depth, pipeline influence, and ROI. Samaaro is used for hosted marketing events, field marketing programs, and trade show participation, where teams need to connect event activity directly to demand generation, pipeline progression, and revenue outcomes.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

FMCG, Distribution & Retail Businesses

Audience

Event Management Companies, Marketing & Media Agencies, Exhibition, Fairs and Tradeshow Organizers, Large Conference Organizers, Associations, Government bodies, Higher Education Institutes, Corporates, Startups, SMBs & Enterprises

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.9 / 5
ease 4.8 / 5
features 4.9 / 5
design 4.8 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • - Amazing look and feel of the platform - Amazing people who are there to support you at every point (from start to end of the event) - Lot of other features 1000% Recommended
  • They have an amazing CSM team who solved issues for me immediately. They went above and beyond in their service. Samaaro can really achieve whatever you need in terms of customization and personalization. They offer 3D immersive spaces which really helped us replicate the look and feel of the live events. Attendees and delegates were very pleased with the easy-to-use interface. Plus, we used stripe for ticketing, ActiveCampaign for event promotion, and also used walls.io for an integrated social media feed. The entire process was smooth and hassle-free thanks to their integrations.
  • Professional. Reliable. Excellent Customer Service. Effective. Responsive to all our requests. Supportive.
  • The event platform is intuitive and engaging. Attendees raved about the platform and ease of use. From an event organizer perspective, our client representative (Sreehari) was terrific. He worked with us to ensure the platform looked professional and our custom needs were met. Always going above and beyond, he became one of our team for the duration of event platform development.
  • - Samaaro provides a seamless experience with no glitches. - The user interface is intuitive and user-friendly. - It is effortless to install and set up.

Cons

  • Absolutely no cons. Thank You Sree and Vaishak for all the support throughout the event.
  • The entire event was as smooth as possible. Haven’t experienced any drawbacks.
  • No cons as of this time for Samaaro Virtual Platform.
  • We needed a few custom adjustments to the platform but our client representative made this easy and was always pleased to explore options for us.
  • - I haven't encountered any con or felt that any feature is missing.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

1Channel
India
www.1channel.co/customer-relationship-management

Company Information

Tacnik Technology
Founded: 2020
India
samaaro.com/free-trial/

Alternatives

TrackoField

TrackoField

TrackoBit

Alternatives

WP ERP

WP ERP

weDevs
RingCentral Events

RingCentral Events

RingCentral
Empfly

Empfly

Empfly Services Pvt. Ltd.
ZYNO CRM

ZYNO CRM

Elite Mindz
Maximizer CRM

Maximizer CRM

Maximizer Software

Categories

CRM Supported

Categories

Event Management Supported
Live Streaming Supported
Registration Supported
Video Conferencing Supported
Web Conferencing Supported
Webinar Supported

Event Management Features

Attendee Management Supported
Badge Management Supported
Conferences / Conventions Supported
Exhibit / Vendor Management Supported
Gamification Supported
Room Block Management Supported
Social Media Promotion Supported
Sponsorship Management Supported
Surveys & Feedback Supported
Ticketing Supported
Volunteer Management Supported
Weddings / Parties Supported

Live Streaming Features

Access Control Supported
Audience Analytics Supported
Audience Engagement Supported
Browser-based Supported
Customizable Branding Supported
Encoding Supported
Event Scheduling Supported
Live Streaming Production Supported
Moderation Supported
Monetization Tools Supported
Multi-Screen / Split-Screen Supported
Multiple Camera Feeds Supported
Multistreaming Supported
Session Recording Supported
Social Media Integration Supported
Streaming Platform Integration Supported

Registration Features

Activity Registration Supported
Attendance Management Supported
Badge Management Supported
Calendar Management Supported
Class Registration Supported
Contact Management Supported
Event Registration Supported
Form Builder Supported
Group Registration Supported
Marketing Management Supported
Online Registration Supported
Onsite Registration Supported
Payment Processing Supported
Refund Automation Supported
Self Check-In Supported
Surveys & Feedback Supported

Video Conferencing Features

Electronic Hand Raising Supported
Mobile Access Supported
On-Demand Webcasting Supported
Presentation Streaming Supported
Presentation Tools Supported
Private Chat Supported
Real-Time Chat Supported
Record & Playback Ability Supported
Screen Sharing Supported
Two-Way Audio & Video Supported
Video Conferencing Supported
Whiteboard Not Supported

Virtual Event Platforms Features

Alerts/Notifications Supported
Attendee Management Supported
Customizable Branding Supported
Event Management Supported
File Sharing Supported
Lead Capture Supported
Live Audio/Video Chat Supported
Live Text Chat Supported
Mobile Access Supported
Moderation Supported
Pre-made Templates Supported
Presentation Tools Supported
Q&A Supported
Reporting/Analytics Supported
Social Media Promotion Supported
Surveys/Polls Supported
Virtual Booths Supported
Virtual Lobby Supported

Web Conferencing Features

Electronic Hand Raising Supported
Mobile Access Supported
On-Demand Webcasting Supported
Presentation Streaming Supported
Presentation Tools Supported
Private Chat Supported
Real-Time Chat Supported
Record & Playback Ability Supported
Screen Sharing Supported
Two-Way Audio & Video Supported
Video Conferencing Supported
Whiteboard Supported

Webinar Features

Alerts/Notifications Supported
Customizable Branding Supported
Event Management Supported
Live Chat Supported
Multi-Presenter Supported
On-Demand Webinars Supported
Polls / Voting Supported
Q & A Supported
Reporting/Analytics Supported
Screen Sharing Supported
Social Media Promotion Supported

Integrations

Dropbox Not Supported
Facebook Not Supported
Google Drive Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
LinkedIn Not Supported
Mailchimp Not Supported
Microsoft Outlook Not Supported
PayPal Not Supported
Salesforce Not Supported
Stripe Not Supported
Vimeo Not Supported
X (Twitter) Not Supported
YouTube Not Supported
Zoom Not Supported
Zoom Rooms Not Supported
Zoom Webinars Not Supported
fielddrive Not Supported
tawk.to Not Supported

Integrations

Dropbox Supported
Facebook Supported
Google Drive Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
LinkedIn Supported
Mailchimp Supported
Microsoft Outlook Supported
PayPal Supported
Salesforce Supported
Stripe Supported
Vimeo Supported
X (Twitter) Supported
YouTube Supported
Zoom Supported
Zoom Rooms Supported
Zoom Webinars Supported
fielddrive Supported
tawk.to Supported
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Claim 1Channel CRM and update features and information
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