Shipway

Shipway

Shipway by Unicommerce
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About

12Return is the leading cloud-based solution for product returns management in a customer-centric and circular economy. The 12Return platform and eco-system powers an all-in-one returns management service for (retail) brands in cross-border commerce. Prepared for global returns In its core 12Return has been designed with global returns in mind. 12Return is the single returns solution for your global Direct-to-Consumer business. No one-size-fits-all You have personal access to your account settings. You are free to set up return policies, return reasons, emails, carriers, logistics routes, and so much more. Multi-language customer interface Everything customer-facing, the return portal, emails, return reasons, and documents, can be set up in 9 different languages. It works with any system Of course, 12Return works with popular systems like Shopify. But that's not all. Our suite of APIs gives you all flexibility to work with any system in your supply chain.

About

The Shipway - Shipping Automation software helps Ecommerce Brands to automate and takes care of your order processing, fulfillment, NDR management, returns & exchange, along with customer communication, all can be managed under one roof. Also, it enables you to generate and print bulk shipping labels with one click and automatic package & carrier allocation, improving your order fulfillment speed. Furthermore, Shipway also provides you with a Branded Order Tracking page, where you get an option to promote or up-sell your other products to your buyers. This helps you sell more while improving your online customer's overall shopping experience from your store. The app gives you full control over the return orders as well, with a DIY return page with all the required questions for refund and exchange orders, automated real-time return order status updates for your customers throughout their return journey, instant refunds, and seamless exchange with variants.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Retail brands and logistics service providers

Audience

D2C Brands, Ecommerce Stores, Ecommerce Brands

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

€ 495 per month
Pricing for Return Bird Essentials Plan starts at € 495 per month with 1 channel, 1 destination, 5 named agent accounts, and 1,000 returns per month included.
Free Version Not Supported
Free Trial Not Supported

Pricing

$19.99 per user per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

12Return
Founded: 2010
Netherlands
12return.com

Company Information

Shipway by Unicommerce
Founded: 2015
India
shipway.com

Alternatives

QuickReturns

QuickReturns

Infoxen Technologies

Alternatives

Return Prime

Return Prime

Appsdart
Swap

Swap

Swap Commerce

Categories

Returns Management Supported
Shipping Supported

Categories

Order Fulfillment Supported
Shipping Supported

Shipping Features

Air Shipping Not Supported
Bills of Lading Not Supported
Container Shipping Not Supported
Freight Shipping Not Supported
Ground Shipping Not Supported
Import / Export Not Supported
Ocean Shipping Not Supported
Parcel Shipping Supported
Quotes / Estimates Not Supported
Shipment Tracking Supported
Warehouse Management Not Supported

Returns Management Features

3PL / ERP Integration Supported
Automated Exchanges Not Supported
Branded Experience Supported
Custom Return Policy Supported
Inventory Management Supported
One-Click Returns Processing Supported
Returns Analytics Supported
Shopper Self-Service Supported
Smart Data Collection Supported

Warehouse Management Features

3PL Management Supported
Barcoding / RFID Supported
Category Customization Not Supported
Channel Management Supported
Demand Planning Not Supported
Inventory Management Supported
Location Control Supported
Order Management Not Supported
Purchasing Not Supported
Quality Control Supported
Receiving / Putaway Management Supported
Returns Management Supported
Shipping Management Supported

Shipping Features

Air Shipping Not Supported
Bills of Lading Supported
Container Shipping Not Supported
Freight Shipping Supported
Ground Shipping Supported
Import / Export Not Supported
Ocean Shipping Not Supported
Parcel Shipping Supported
Quotes / Estimates Not Supported
Shipment Tracking Supported
Warehouse Management Not Supported

Order Fulfillment Features

Choose Shipping Service Supported
eCommerce Integration Supported
Global Shipping Not Supported
Inventory Management Not Supported
Multi-Channel Support Supported
Order Management Supported
Production Logistics Not Supported
Recycling Not Supported
Returns Management Supported
Supply Chain Management Supported

Integrations

Magento Supported
Shopify Supported
BigCommerce Not Supported
Browntape Not Supported
CS-Cart Free Not Supported
Convertway by Unicommerce Not Supported
Increff Omni WMS Not Supported
Intercom Supported
LiveChat Supported
O2VEND Not Supported
ShipEak Not Supported
Shiprocket Not Supported
Slack Supported
UPS Ready Supported
Vin WMS Not Supported
WooCommerce Not Supported
Zendesk Supported
Zoho CRM Not Supported
Zuora Supported
eBay Not Supported

Integrations

Magento Supported
Shopify Supported
BigCommerce Supported
Browntape Supported
CS-Cart Free Supported
Convertway by Unicommerce Supported
Increff Omni WMS Supported
Intercom Not Supported
LiveChat Not Supported
O2VEND Supported
ShipEak Supported
Shiprocket Supported
Slack Not Supported
UPS Ready Not Supported
Vin WMS Supported
WooCommerce Supported
Zendesk Not Supported
Zoho CRM Supported
Zuora Not Supported
eBay Supported
Claim 12Return and update features and information
Claim 12Return and update features and information
Claim Shipway and update features and information
Claim Shipway and update features and information