12Return vs. Loop Returns Comparison


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About 12Return is the leading cloud-based solution for product returns management in a customer-centric and circular economy. The 12Return platform and eco-system powers an all-in-one returns management service for (retail) brands in cross-border commerce. Prepared for global returns In its core 12Return has been designed with global returns in mind. 12Return is the single returns solution for your global Direct-to-Consumer business. No one-size-fits-all You have personal access to your account settings. You are free to set up return policies, return reasons, emails, carriers, logistics routes, and so much more. Multi-language customer interface Everything customer-facing, the return portal, emails, return reasons, and documents, can be set up in 9 different languages. It works with any system Of course, 12Return works with popular systems like Shopify. But that's not all. Our suite of APIs gives you all flexibility to work with any system in your supply chain.	About Automate returns. Get your team's time back. Loop allows Shopify brands to automate the entire return process, even exchanges. A return doesn't need to be a refund. If your customer got the wrong product, make it easy to get the right one. Loop offers 4 ways to return: exchange, shop now, store credit, or refund. Imagine a customer needed to email you or fill in paperwork to make a purchase. Why make them do it to return? We've created a better way. Your team has plenty to worry about besides returns. Loop reduces the time spent per return and works into your existing Shopify workflow.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Retail brands and logistics service providers	Audience Shopify retailers
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing € 495 per month Pricing for Return Bird Essentials Plan starts at € 495 per month with 1 channel, 1 destination, 5 named agent accounts, and 1,000 returns per month included. Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information 12Return Founded: 2010 Netherlands 12return.com	Company Information Loop Returns Founded: 2017 United States loopreturns.com
Alternatives ReturnBear	Alternatives ReverseLogix
Returbo	Return Prime Appsdart
Swap Swap Commerce	Happy Returns PayPal
ReBound	ReturnZap
ReverseLogix View All	RetJet View All
Categories Returns Management Supported Shipping Supported Warehouse Management Supported	Categories Returns Management Supported
Returns Management Features 3PL / ERP Integration Supported Automated Exchanges Not Supported Branded Experience Supported Custom Return Policy Supported Inventory Management Supported One-Click Returns Processing Supported Returns Analytics Supported Shopper Self-Service Supported Smart Data Collection Supported Show More Features Shipping Features Air Shipping Not Supported Bills of Lading Not Supported Container Shipping Not Supported Freight Shipping Not Supported Ground Shipping Not Supported Import / Export Not Supported Ocean Shipping Not Supported Parcel Shipping Supported Quotes / Estimates Not Supported Shipment Tracking Supported Warehouse Management Not Supported Warehouse Management Features 3PL Management Supported Barcoding / RFID Supported Category Customization Not Supported Channel Management Supported Demand Planning Not Supported Inventory Management Supported Location Control Supported Order Management Not Supported Purchasing Not Supported Quality Control Supported Receiving / Putaway Management Supported Returns Management Supported Shipping Management Supported	Returns Management Features 3PL / ERP Integration Supported Automated Exchanges Supported Branded Experience Not Supported Custom Return Policy Supported Inventory Management Supported One-Click Returns Processing Supported Returns Analytics Supported Shopper Self-Service Supported Smart Data Collection Supported
Integrations Shopify Supported Accumula Not Supported Attentive Not Supported Axis LMS Not Supported Blotout Not Supported Canopy Not Supported Celigo Not Supported Intercom Supported LiveChat Supported Logiwa IO Not Supported Magento Supported NetSuite Not Supported OmniPanel Not Supported RLM Apparel Software Not Supported ShipMonk Not Supported Shopify Plus Not Supported Slack Supported Zendesk Supported Zuora Supported Show More Integrations View All 8 Integrations	Integrations Shopify Supported Accumula Supported Attentive Supported Axis LMS Supported Blotout Supported Canopy Supported Celigo Supported Intercom Not Supported LiveChat Not Supported Logiwa IO Supported Magento Not Supported NetSuite Supported OmniPanel Supported RLM Apparel Software Supported ShipMonk Supported Shopify Plus Supported Slack Not Supported Zendesk Not Supported Zuora Not Supported Show More Integrations View All 33 Integrations
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