12Bot12MONDAY TECHNOLOGIES LLC
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Zena AIFictora Labs
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Related Products
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12Bot:
About
Never miss a lead from WhatsApp, Instagram and Facebook.
12Bot, built by 12Monday Technologies, is a shared inbox that brings all your WhatsApp, Instagram and Facebook conversations into one place. Your team works from one screen instead of jumping between apps and phones.
The built-in AI replies to customers 24/7. It handles the repetitive questions every business gets, such as price, location, delivery and returns, and captures leads automatically so no enquiry is lost after hours or on busy days. Your staff can then step in on the conversations that need a human.
12Bot also has an MCP server, so you can connect any AI agent, such as ChatGPT or Claude, to 12Bot and have it create flows and automations for you.
12Bot serves businesses in the UAE, US, UK and Pakistan. Student Biryani in Dubai runs 12 branches on a single WhatsApp number with 12Bot, with more than 16,000 conversations handled and over 1,000 leads captured.
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Zena AI:
About
Zena lets your business operate directly inside WhatsApp.
Instead of making customers click away to a website, fill out an external form, or wait for an email, Zena brings those actions into the chat. It automates the background work so lead capture, common questions, secure document sharing, team routing, and follow-up can happen inside a normal WhatsApp conversation.
For teams, Zena adds the operating layer behind the conversation: multilingual AI with text and voice replies, a shared WhatsApp inbox, lead capture, broadcasts, CRM contact timelines, analytics, no-code chatflows, Google Sheets integration, REST API access, and WhatsApp Coexistence onboarding.
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12Bot:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Zena AI:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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12Bot:
Audience
Businesses of all sizes, from small businesses to large enterprises
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Zena AI:
Audience
Real Estate, Hospitality, F&B, Healthcare Businesses
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12Bot:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Zena AI:
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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12Bot:
API
Offers API
Supported
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Zena AI:
API
Offers API
Not Supported
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12Bot:
Screenshots and Videos |
Zena AI:
Screenshots and VideosNo images available
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12Bot:
Pricing
$20/month
Free plan available. Starter is $20 per month. A 7-day free trial is offered. Higher plans add channels, seats, automation runs and AI credits.
Free Version
Supported
Free Trial
Supported
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Zena AI:
Pricing
$55
Free Version
Not Supported
Free Trial
Supported
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12Bot:
Reviews/
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Zena AI:
Reviews/
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12Bot:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Zena AI:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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12Bot:
Company Information12MONDAY TECHNOLOGIES LLC
Founded: 2025
United States
12bot.io
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Zena AI:
Company InformationFictora Labs
Founded: 2025
United Arab Emirates
fictoralabs.ae
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12Bot:
Alternatives |
Zena AI:
Alternatives |
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Zena AI:
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Zena AI:
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Zena AI:
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12Bot:
Categories |
Zena AI:
Categories |
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12Bot:
Integrations
WhatsApp
Supported
ChatGPT
Supported
Claude
Supported
Claude Duet
Supported
Claude for Legal
Supported
Facebook
Supported
Instagram
Supported
Model Context Protocol (MCP)
Supported
Shopify
Supported
WooCommerce
Supported
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Zena AI:
Integrations
WhatsApp
Supported
ChatGPT
Not Supported
Claude
Not Supported
Claude Duet
Not Supported
Claude for Legal
Not Supported
Facebook
Not Supported
Instagram
Not Supported
Model Context Protocol (MCP)
Not Supported
Shopify
Not Supported
WooCommerce
Not Supported
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12Bot:
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Zena AI:
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