123FormBuilder vs. SurveyLab Comparison


123FormBuilder	SurveyLab	+	+
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		Related Products SurveyJS SurveyJS is an embeddable, self-hosted, white-label form builder for teams building custom forms, surveys, questionnaires, and other data collection tools inside web applications. It runs entirely on the client and is fully compatible with all modern JavaScript frameworks, including React, Angular, and Vue. SurveyJS integrates with any backend, giving you full control over data, security, user access, deployment, and business logic. Instead of hardcoding forms, you can empower non-technical users to generate and edit JSON schema-based form configurations through a drag-and-drop form builder. Create dynamic forms with custom conditional logic, validation, multilingual support, PDF export, and analytics. Ideal for SaaS, enterprise software, HR, healthcare, fintech, and other regulated industries, SurveyJS helps teams reduce engineering effort, standardize data collection, maintain full control over data, and deliver unlimited forms that match their brand and feel native to users. 64 Ratings Visit Website Jotform Trusted by over 25 million users, Jotform is an all-in-one, no-code platform that simplifies data collection, automation, and online sales. Using its drag-and-drop Form Builder, businesses can create customized forms and surveys to collect leads, payments, and e-signatures. With 10,000+ templates and advanced features like conditional logic and 200+ integrations, Jotform streamlines workflows. Jotform's AI-powered Agents provide real-time customer support, guiding users through form submissions, answering questions, and ensuring a smooth experience while reducing manual intervention. These AI agents learn from interactions to improve responses, enhancing efficiency and customer satisfaction. The platform also includes a Store Builder to sell products and services, accept payments through 30+ gateways, and tools like Approvals and Report Builder to automate workflows and generate actionable insights. 9,009 Ratings Visit Website Titan Build the forms, portals, documents, eSignatures, surveys, and workflows your business needs while keeping Salesforce at the center of it all. Titan brings these experiences into a single Salesforce-first platform, with data connected to Salesforce in real time rather than creating another place for it to live. Give customers, partners, and employees secure ways to interact with Salesforce. Collect and update information through dynamic forms, build branded portals, generate documents from Salesforce data, collect signatures, run surveys, and automate complex business processes. For forms and portals, Titan AI Studio gets you to a strong first version faster. Describe what you need in plain language and Titan creates the structure, fields, styling, and Salesforce mapping. Then refine the details in the visual builder. Titan AI understands your Salesforce data model, including objects, fields, and relationships, without accessing sensitive Salesforce record data. You get AI-assisted speed while staying in control of what gets built and how it works. Experience Studio and Document Studio bring these capabilities together, giving Salesforce teams one platform to build and manage customer-facing experiences, documents, and business processes. 378 Ratings Visit Website FormAssembly FormAssembly is an enterprise data collection and automation platform that enables organizations to capture clean, compliant data from the start. With the latest edition of the platform, FormAssembly Atlas, and its built-in AI assistant, Fai, forms and workflows build themselves, connect to Salesforce and other systems in just a few clicks, and ensure every record is structured, secure, and ready for automation or AI. In short, FormAssembly is designed to eliminate the manual work of form building and data cleanup. Collect, connect, and control AI-ready data faster than ever before. FormAssembly Atlas redefines enterprise data collection and automation. With your built-in AI assistant, Fai, you can instantly create branded, compliant forms, automate complex workflows, and connect clean, structured data across your entire tech stack. Ready to give FormAssembly a try? 525 Ratings Visit Website SurveySparrow Transform organizations into brands by refining experiences with SurveySparrow. The experience management platform helps create not only engaging surveys but assists in closing the feedback loop efficiently. Supporting 70+ languages and dedicated NPS and Customer experience modules help better understand customer loyalty. SurveySparrow enables business organizations to collect feedback via a chat-like interface, gain insights, and make data-driven decisions to improve products, services, and customer experience. Set up automation and manage feedback with the in-built Ticket management tool. Monitor and manage online reviews efficiently with the Reputation management module. Join the bandwagon of 100k+ customers in 149 countries to deliver delightful customer experiences. 3,089 Ratings Visit Website SurveyLegend SurveyLegend is the next generation of online surveys — engaging, platform-independent, & beautiful. We empower companies - large & small - & individuals, to create mobile-friendly, gorgeous surveys. Create great-looking surveys, forms, polls, voting, questionnaires, NPS, customer satisfaction, customer experience, employee satisfaction surveys... on your computer or tablet, customize the look of your survey however you like, & display collected data with eye-catching and insightful graphics. Creating questionnaires is done simply by drag & drop, & you don't need to be a market research expert to use our tool. It has never been this easy to listen to customer demand, measure customer or employee satisfaction, manage client experience, or maintaining student & employee engagement. SurveyLegend has users all over the world, from amazing companies like L'Oréal, Universal, Harvard, Greenpeace, Airbnb, Sony, CocaCola, Roche, to awesome start-up companies and individuals. 1,881 Ratings Visit Website Sogolytics Sogolytics delivers speed, clarity, and scale through a powerful platform built for enterprise teams managing customer journeys and employee engagement surveys. Sogolytics streamlines the entire feedback cycle, from intelligent survey creation to real-time dashboards and automated text analysis. Whether your team is using the customer experience platform, employee engagement software, or the free survey maker, Sogolytics provides intuitive features, powerful analytics, and unmatched customization. Design sophisticated customer experience management flows in minutes. Automatically adapt questions based on logic and earlier responses. Pre-fill messaging based on user data. Then, visualize the results immediately. With sentiment analysis, turnkey reports, and real-time dashboards, your team can go from data to decisions in record time. Sogolytics’ survey software has a refreshingly human support model, available 24/7 and whenever you need a partner, not just a platform. 869 Ratings Visit Website Resco Inspections+ Resco Inspections+ is an advanced mobile forms solution crafted for teams that need reliable data collection—especially if current paper processes or mobile tools aren’t meeting your standards for flexibility and versatility. Inspections+ lets you seamlessly convert audits, inspections, surveys, and checklists into digital formats that enhance safety, compliance, and ease of use. With seamless Dynamics 365, Power Platform, Business Central, or Salesforce integration, Inspections+ brings critical CRM/ERP data right to the field. Its offline-first architecture ensures that technicians, auditors, frontline workers, and inspectors can capture and update data even without internet access, whether on remote construction sites, oil rigs, garages, or in densely populated urban areas with inconsistent connectivity. The platform also includes an advanced questionnaire designer with smart questions, business logic, rules, and media capture, allowing full customization without coding skills. 72 Ratings Visit Website Birdeye Birdeye builds AI agents for multi-location brands — trusted by the largest enterprise brands globally, including Sutter Health, Aspen Dental, Sun Auto and Caesars Entertainment. We give you AI coworkers at every location — for marketing, operations, and customer experience — that do the jobs your business needs done by employing multiple agents that work together to win AI visibility, convert demand, and deliver a consistent customer experience. Enterprise-Ready → Built for Scale SSO, audit logging, HIPAA, SOC 2, and GDPR. Role-based access, tiered approvals, and location-level reporting give corporate and local teams the control they need. So you stay in control while AI handles execution across hundreds of locations. With teams across the U.S., U.K., Australia, and India, Birdeye is redefining how enterprises win locally at scale. 5,194 Ratings Visit Website UnForm UnForm is a powerful enterprise document management and process automation solution that seamlessly integrates with any application. Our platform-independent, fully browser-based solutions provide the ability to create, deliver, capture, index, route, and store documents from start to finish so that a transaction’s entire life cycle can be accessed with one easy search. Our data extraction and workflow capabilities enable the automation of data entry-intensive processes. UnForm.Cloud, a hosting service for UnForm Document Management, is a perfect fit for those who are running cloud-based ERP systems or looking for a solution with no hardware to purchase, manage, or maintain. Implementing UnForm has never been easier. Backed by a proven hosting vendor, Oracle, you have the peace of mind knowing your data is safe and secure with well-managed data centers and cross-region backups, ensuring reliable and continues access to your data when you need it. 19 Ratings Visit Website
About 123FormBuilder, a Kiteworks company, builds secure forms for registrations, payments, applications, and surveys. Ensure safe data collection with encryption, HIPAA compliance, and Salesforce integration for streamlined workflows. Founded in 2008 in Timisoara, Romania, the company has established itself as a trusted solution for over 35,000 global customers. Create secure online forms and surveys using our no-code, drag & drop free form builder. 3000+ form templates are available to get you started. Build beautiful forms, collect data securely, and improve your productivity — all with just a few clicks. The platform processes millions of submissions monthly, and 123FormBuilder excels in regulated industries, including healthcare, government, and financial services.	About SurveyLab is online survey software built for Customer Experience, Marketing, Human Resources, and Digital teams. It is used by over 85,000 customers in 65 countries. It provides real-time feedback, multi-user, and multi-language support, advanced analytical tools, branding, integration, and more. System provides full support for Customer Satisfaction Surveys, NPS, CES, Market Research, 360 Feedback, Employee Engagement, Employee Satisfaction, Pulse Surveys, Intercept surveys, Mystery shopping, Online Tests, Online Forms, Online Voting, and more.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Secure forms solution for businesses	Audience Individuals, small & large organizations. \| Customer Experience, Market Research, HR, Digital.
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $37.00 per user per month Free Version Supported Free Trial Not Supported	Pricing $49.00/month Free Version Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.8 / 5 ease 5.0 / 5 features 4.7 / 5 design 4.8 / 5 support 4.6 / 5 Read all reviews
	Pros & Cons from Real Users Pros 1. SurveyLab can be easily integrated with third-party application for more features. 2. The surveys created on Survey Lab are intuitive and fun to attempt by the user. 3. The creation of surveys does not take a lot of time. 4. The user interface is user-friendly. It can be share over any social media. It has the most responsive interface. It let you make forms from templates and sample designs. I have been making forms for getting feedback. You will get accurate data from it. The sample forms gets updated regularly. Data accuracy is very high. Everything can be monitored while form is active. It has very precise colour scheme. I have used a lot of platforms to make feedbacks but my finest experience was with this platform. You get all the necessary tools at one place. It has templates to help you. You can send it to anyone. I have been using it to take feedbacks, it helps me know what are the things my coworker wants and what are changes I need to make in the working environment. It is easy and very handy. Tools are really helpful. Cons 1. Honestly, I haven't found any con of this software in my usage, it does what it claims. No cons as per say but it could have more user friendly dashboard. It is new in the market. It doesn't have trial version. I am using it since last year and I have not felt any major issues with it. Not that famous and needs a few modifications in the user-interface. Price is nice but should involve more things.
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information 123FormBuilder Founded: 2008 Romania www.123formbuilder.com	Company Information SurveyLab Founded: 2009 Poland www.surveylab.com
Alternatives Formplus	Alternatives MultiRater Surveys Peoplogica
Arclab® Web Form Builder Arclab Software OHG	SurveyOL SurveyOL.com
Forms Made Easy	Surveyed Spicyfy Ventures
Web Forms by NetHunt	SurveySparrow
Fun Forms View All	SurveyMonkey View All
Categories Customer Satisfaction Supported Forms Automation Supported Online Form Builders Supported Survey Supported	Categories 360 Degree Feedback Supported Customer Experience Supported Customer Satisfaction Supported Employee Survey Supported Forms Automation Supported Market Research Supported NPS Supported Polling Supported Pre-employment Testing Supported Survey Supported
Customer Satisfaction Features 360 Degree Feedback Supported Analytics Supported Call Reporting Not Supported Complaint Monitoring Not Supported Feedback Collection Supported Survey Management Supported Forms Automation Features Approval Process Control Supported Archiving & Retention Supported Collaboration Supported Document Indexing Supported Drag & Drop Supported Full Text Search Supported Remote Document Access Supported Rules-Based Workflow Supported Text Editing Supported Version Control Supported Survey Features Custom Survey URLs Supported Data Analysis Tools Supported Email Marketing Supported Mobile Survey Supported Offline Response Collection Not Supported Paper Survey Not Supported Question Branching Supported Question Library Supported Site Intercept Survey Not Supported Skip Logic Supported Supports Audio / Images / Video Supported Show More Features Online Form Builders Features Artificial Intelligence Not Supported Assign Roles / Permissions Supported Collaboration Tools Supported Conversational Forms Supported Data Tables Supported Drag & Drop / No Code Supported Export to PDF Supported HIPAA Compliant Supported Import Existing Forms Supported Mobile Forms Supported Offline Forms Not Supported Pre-made Templates Supported Quizzes / Questionnaires Supported Reporting / Data Visualization Supported Signup Forms Supported Surveys Supported	Customer Satisfaction Features 360 Degree Feedback Supported Analytics Supported Call Reporting Not Supported Complaint Monitoring Not Supported Feedback Collection Supported Survey Management Supported Forms Automation Features Approval Process Control Not Supported Archiving & Retention Not Supported Collaboration Supported Document Indexing Not Supported Drag & Drop Supported Full Text Search Not Supported Remote Document Access Not Supported Rules-Based Workflow Not Supported Text Editing Supported Version Control Not Supported Survey Features Custom Survey URLs Supported Data Analysis Tools Supported Email Marketing Supported Mobile Survey Supported Offline Response Collection Supported Paper Survey Supported Question Branching Supported Question Library Supported Site Intercept Survey Supported Skip Logic Supported Supports Audio / Images / Video Supported Show More Features 360 Degree Feedback Features Dashboard Supported Feedback / Surveys Supported Progress Tracking Supported Question Library Supported Rater Selection Supported Self Service Portal Supported Supports External Reviewers Not Supported Customer Experience Features Action Management Supported Analytics Supported Customer Segmentation Not Supported Dashboard Supported Feedback Management Supported Knowledge Management Not Supported Multi-Channel Collection Supported Sentiment Analysis Not Supported Survey Management Supported Text Analysis Supported Trend Analysis Supported Market Research Features Benchmarking Not Supported Compensation Management Not Supported Data Management Supported Email / Online Supported Face-to-Face Supported Panel Management Supported Paper-Based Supported Phone-Based Not Supported Sample Management Supported Statistical Analysis Supported Survey Management Supported Polling Features Data Analysis Tools Supported Email Distribution Supported Feedback Collection Supported Live Results Tracking Supported Multiple Question Types Supported Online Polling Supported Phone Polling Not Supported Presentation Tools Supported Q & A Supported Skip Logic Supported SMS Polling Supported Supports Audio / Images / Video Supported Pre-employment Testing Features Aptitude Testing Not Supported Candidate Comparison Not Supported Candidate Management Not Supported Customizable Tests Supported Online Testing Supported Personality Testing Supported Pre-made Test Library Not Supported Real Time Reporting Supported Skill Testing Supported Test Authoring Not Supported Workflow Management Not Supported
Integrations Dropbox Supported Google Analytics Supported Mailchimp Supported Salesforce Supported Stackreaction Supported Zendesk Supported AccessOwl Supported BigCommerce Supported FreshMail Not Supported Hootsuite Supported NationBuilder Supported Square POS Supported Square Payments Supported Stripe Supported Tumblr Supported Unbounce Supported VerticalResponse Supported Volusion Supported Wix Supported iContact Supported Show More Integrations View All 43 Integrations	Integrations Dropbox Supported Google Analytics Supported Mailchimp Supported Salesforce Supported Stackreaction Supported Zendesk Supported AccessOwl Not Supported BigCommerce Not Supported FreshMail Supported Hootsuite Not Supported NationBuilder Not Supported Square POS Not Supported Square Payments Not Supported Stripe Not Supported Tumblr Not Supported Unbounce Not Supported VerticalResponse Not Supported Volusion Not Supported Wix Not Supported iContact Not Supported Show More Integrations View All 10 Integrations
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