Best Communications Software for 3CX
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Compare the Top Communications Software that integrates with 3CX as of May 2026
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This a list of Communications software that integrates with 3CX. Use the filters on the left to add additional filters for products that have integrations with 3CX. View the products that work with 3CX in the table below.
What is Communications Software for 3CX?
Communications software enables users to exchange information through various digital channels, including messaging, voice, and video. It facilitates real-time and asynchronous interactions across devices and networks, enhancing collaboration and connectivity. Common types include email clients, VoIP applications, video conferencing tools, and instant messaging platforms. Businesses and individuals rely on these solutions for remote work, customer support, and team coordination. Advanced features such as encryption, AI-driven automation, and integration with other software improve security and efficiency. Compare and read user reviews of the best Communications software for 3CX currently available using the table below. This list is updated regularly.
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1
Zendesk
Zendesk
Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners. Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide.Starting Price: $25/agent/month -
2
Microsoft 365
Microsoft
Microsoft 365 is a cloud-based productivity platform that combines familiar tools like Word, Excel, PowerPoint, Outlook, and Teams into one integrated solution. With the addition of Microsoft 365 Copilot, AI capabilities are built directly into these applications to enhance productivity and streamline everyday tasks. Users can draft documents, analyze data, create presentations, and manage emails more efficiently with intelligent assistance. The platform allows seamless collaboration across teams by enabling real-time editing, file sharing, and communication. Microsoft 365 also includes cloud storage through OneDrive, ensuring users can access their files from anywhere. Copilot helps users generate content, summarize information, and provide insights based on their data. The system is designed to support both personal and professional workflows with flexibility across desktop, web, and mobile devices.Starting Price: $9.99/month -
3
Freshdesk
Freshworks
Freshdesk (a product of Freshworks Inc.) is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity. Freshdesk unifies channels, conversations, AI capabilities, customer insights, and advanced ticketing into one place in the Freshdesk Command Center so agents are ready to resolve complaints. With Freddy, People-first AI, customer service teams can take AI agents live in minutes to fully resolve complex and simple queries, get response and resolution assistance from AI copilot, and stay ahead with AI insights. Freshdesk also comes packed with advanced workflows, automations, and self service so you can easily set up and scale customer service on any channel–whether you’re a support team of 10 or 500. Freshdesk is quick to set up, easy to use, and designed for rapid impact—it delivers 225% ROI, 95% omnichannel first contact resolution rate, and up to 80% resolutions with AI agents.Starting Price: $29/month/user -
4
HubSpot CRM
HubSpot
HubSpot brings your marketing, sales, and service teams together on the same AI-powered customer platform. HubSpot's Customer Platform is not just a tool; it's the heartbeat of your business. Designed with passion and precision, our CRM stands out as the ultimate solution for empowering your team to build deeper customer relationships. It transforms the way you engage with your clients by offering a seamlessly integrated, all-in-one platform for sales, marketing, and customer service. With HubSpot's CRM, you gain unparalleled insights into your customer interactions, all organized in an intuitive, easy-to-navigate dashboard that promises to skyrocket your team's efficiency. Our platform is engineered to grow with you, offering scalable solutions that adapt to your evolving business needs. What's more, HubSpot's Customer Platform includes a robust free version, packed with essential features, making it the perfect choice for ambitious businesses of all sizes.Starting Price: Free -
5
Microsoft Teams
Microsoft
Solving today's complex business problems takes teams of engaged people working together. We’ve built an online guide to teach you and your team the secrets of successful teamwork. When you have a place to create and make decisions as a team, there’s no limit to what you can achieve. Teams brings everything together in a shared workspace where you can chat, meet, share files, and work with business apps. Get your team on the same page with group chat, online meetings, calling, and web conferencing. Collaborate on files with built-in Microsoft 365 (formerly Office 365) apps like Word, Excel, PowerPoint, and SharePoint. Add in your favorite Microsoft apps and third-party services to keep the business moving forward. Get end-to-end security, administrative control, and compliance—all powered by Microsoft 365. Teams is designed for groups of all kinds. Get started with the free, no-commitments version. You can also get Teams as part of the best-in-class suite of productivity tools.Starting Price: $12.50 per user per month -
6
Microsoft Outlook
Microsoft
Microsoft Outlook is the all-in-one email, calendar, and contact management platform designed to keep you organized and connected across your digital life. With Outlook, you can manage multiple accounts—including Gmail, Yahoo, and iCloud—within one unified inbox. Intelligent scheduling tools and shared calendars help you stay on top of meetings, events, and personal reminders. The built-in Microsoft Copilot assists with writing emails, summarizing long threads, and managing tasks to boost productivity. Outlook also offers enterprise-grade security, filtering out spam, phishing, and malware to keep your data safe. Whether on desktop, mobile, or web, Outlook helps you manage communication and time with clarity and confidence. -
7
Bitrix24
Bitrix24
Replace a multitude of services and apps with a single ecosystem for your business to work in. Explore the tools of Bitrix24 Activity stream, group chat, calendars, workgroups and other collaboration tools at your disposal. Bitrix24 helps you plan and execute your projects on time every time. Available online and on-premise with open source code access. Collaborative task management for teams large and small. Time tracking, reminders, reporting, templates, task dependencies and more. The world’s most popular free CRM by number of users (12 million companies and growing). Outstanding real time assistance tools that keep customers happy and coming back for your goods or services. Stunningly beautiful websites, landing pages and online stores that can be created by anyone without writing a single line of code. Free domain name and hosting is included. You can use the self-hosted version of Bitrix24 to run on your server.Starting Price: $ 49 per month -
8
Telnyx
Telnyx
See how the developer friendly Telnyx API can transform your business communications. Telnyx is an all-in-one communication platform designed to be tailored exactly to your needs. We created our network with real-time communications in mind so we can deliver quality calls, messaging, and data around the world. Easily build reliable messaging with our SMS API. Keep your data safe by setting up two-factor authentication using SMS or voice codes. Plug and play your VoIP setup in minutes and get carrier-grade voice with elastic SIP trunks. Our cloud-agnostic approach means you can rest easy knowing you are protecting in case of a network failure. With Telnyx deploy communications exactly to specifications. -
9
Microsoft Exchange
Microsoft
Work smarter with business-class email and calendaring. Exchange helps you collaborate on your critical documents and gives you a focused inbox that prioritizes important messages and adapts to your work style, so you can get more done–faster. Get access to a more personalized inbox with helpful features and a smarter, more organized way to view and interact with email. Search enhancements give you faster and more complete results. With Add-ins, get powerful customization and extensibility, which connect you to modern services and internal line-of-business applications. Organize your time with a calendaring system that goes beyond basic scheduling of appointments and commitments. Automatically capture events from email such as flights and hotel reservations, and get suggestions about where to meet based on your location. Microsoft Exchange Online offers a hosted email service for business. Exchange Online helps protect your information with advanced capabilities. -
10
thinQ
Commio
thinQ offers a "better way" to power voice and SMS/MMS text messaging applications in the cloud, get up and running fast with our new, integrated thinQ io portal or APIs. We make it easy for SaaS and UCaaS platforms, enterprise contact centers plus telecom VoIP providers to bring your own 40 high-quality carriers to Twilio, Nexmo, Plivo, SignalWire or any SIP connection. Use our APIs to add and control your inbound and outbound voice and texting features in your existing tech stack in minutes, save on your cost of goods, connect to existing SIP providers, improve call delivery and quality, and more. Our now fully-integrated thinQ.io Web platform also makes it easy to buy and port phone numbers, create route profiles and trunks, enable text messaging, and more. Add call-specific analytics and SIP ladders along with our five-star support team to mitigate and route around outages, create custom routes and blocks, and more – and you've found a "better way" to communicate.Starting Price: $500 -
11
Video RTC
Interactive Powers
Video Gateways for advanced Real-time Communications on existing Contact Centers. Multi-channel coverage for Web Browsers, Mobile devices and IoT.Starting Price: $69/month/port -
12
SMSEagle
Proximus Sp. z o.o.
SMSEagle is a hardware SMS gateway that enables SMS messages to be sent directly to telecommunication carrier without 3rd party services and without the Internet. This is achieved by using a SIM card, built-in radio modules with external antenna to communicate directly with a telecommunication operator (works similar to mobile phones). Hardware SMS gateway, also known as SMS server, integrates hardware and software for managing communication. The device offers various methods for integration with external systems like API, Email To SMS, etc. Support of different message types (normal SMS/multipart SMS/flash SMS/MMS/binary SMS/USSD-code/WAP Push link) Unicode support (support of national characters) Sending to single users or groups of users Sending SMS at specified date and time (SMS scheduling) Limit sending to specified hours (for example between 08:00-18:00) Smartphone-like conversation mode (messages are nicely grouped by phone number). and many more...Starting Price: €989 -
13
PBXDom
PBXDom
Department managers often don’t have the call insights they need to make smart decisions. This data is either impossible to recover, is too tedious to collect, or is only available historically. You might be experiencing all of these issues. With PBXDom, you can finally start reporting on phone calls and phone system usage, and get what you need in seconds. It’s easy to install and the dashboards are customizable to the insights you want most. Discover opportunities to reduce or maximize resources, learn who your top performers are, and more. Get notified when anyone from your organization makes a call to 911 so you can mobilize resources. Learn about your estimated bill before your bill actually arrives and take action before it’s too late.Starting Price: $39 per month -
14
Balto
Balto
Sales software that helps you close more on every call. Sell more, optimize your sales team, and grow your business with Balto. The first live call guidance software. Balto is the first real-time call guidance software. Powered by AI, Balto analyzes speech on both sides of the call and immediately delivers critical information to reps using Balto. Balto, tracks 100% of your calls. Tracking conversations means there’s always clear data on which reps say what they are supposed to, what questions or value propositions convert best, and how you can optimize. Included with Balto is an easy to use data studio that allows for deeper insights into call strategy. Reps making calls get automatic real-time call guidance, so they always know the best thing to say and can close more deals. Scale insights at the push of a button. Deliver excellent conversations every time. Prevent mistakes before they happen. -
15
DID Logic
DID Logic
DID Logic is an international VoIP provider offering local, geographical, toll-free, and mobile virtual numbers in 139 countries. Supported by 12 PoPs worldwide, we can help you deliver a local calling experience to your users over an enterprise-grade SIP trunk connection or via PSTN forwarding. Local SIP trunkDirect, low latency access to regional voice carriers. Immediate deployment – connect to your IP PBX today. Beat latency by connecting to local VoIP gateways in 12 countries. Each PoP is directly connected to multiple voice carriers. We operate our own network and hardware-based switches. We operate our own Autonomous System and buy IP transit directly from Tier 1 carriers. DID Logic owns the hardware in each PoP. SIP termination is homed to local carriers. RTP streams over lowest latency, domestic IP links without looping through aggregation sites. DID Logic is a member of multiple IXes worldwide with access to hundreds of networks through meet-me rooms and cross-connects.Starting Price: $25 per user per month -
16
FlyNumber
FlyNumber
Local phone numbers from all over the world. Customers have a couple options on what they can do with their "FlyNumbers". They can set calls to VoIP or forward calls to a regular phone number. There is an optional cloud phone system which included features like a call menu, time based routing and much more.Starting Price: $2.95 -
17
DIDforSale
DIDforSale
DIDforSale is a California-based telecommunications carrier. Services include SIP trunking, local DIDs, and toll-free numbers, outbound termination, an API, and network services such as E911, CNAM Lookup, and local number portability (LNP). With 10+ years of experience, DIDforSale has proven to be a leading wholesale VoIP origination and termination provider. Our network is optimized to minimize call drops, lags, and echoes. We partner with quality service providers both in the US and all over the world to handle your calls with amazing call clarity. Expand your local footprint with the USA's most extensive local phone number selection. Maximize Impact, and minimize effort with bulk SMS marketing. Elevate professionalism, and credibility, while expanding reach and engagement. Now you can easily send and receive text messages programmatically. Boost your business branding, increase recall, and gain a competitive edge.Starting Price: $0.0025 per minute -
18
HubSpot Customer Platform
HubSpot
Put your customers first and grow better with HubSpot’s AI-powered customer platform. Connect your front office teams through a complete view of the customer journey. Use AI-powered tools to deliver a seamless customer experience Easily adapt to emerging industry trends and technologies. Traditional CRMs alone aren't enough to drive growth. Most aren’t designed for customer connection, which is critical in an AI-driven world where customers can explore, evaluate, and buy with efficiency. HubSpot’s customer platform is so much more. It’s powered by Smart CRM that combines customer data with AI to help you adapt, products for engaging customers across the entire journey, and an ecosystem of integrations, education, and community. It’s built for businesses to connect with customers, and grow better.Starting Price: Free -
19
SIPStation
Sangoma
SIPStation is a SIP trunking service that enables businesses to switch to VoIP, reducing telephony costs without sacrificing service quality. It offers guaranteed cost savings when transitioning from traditional telephony providers and supports seamless integration with PBX systems like Switchvox, PBXact, FreePBX, and others. Key features include number porting, allowing businesses to retain existing phone numbers; migration capabilities from traditional telephone lines without replacing existing VoIP-capable PBX systems; and SMS functionality for sending and receiving messages at competitive rates. It is scalable, allowing easy addition or removal of SIP trunks based on business requirements, and includes a bursting feature to extend usage beyond the total number of trunks. Direct Inward Dialing (DID) provides affordable phone and toll-free numbers, while built-in failover ensures call routing to alternative numbers during outages.Starting Price: $19.99 per month -
20
SIP.US
SIP.US
SIP.US is a cloud-based SIP trunking service designed to modernize business communications with fast setup, flexible control, and robust features. SIP.US's powerful, self-service control panel allows users to manage SIP trunks, purchase and manage phone numbers, add or discontinue services, review and export real-time call data records (CDRs), and modify billing preferences, all in minutes. It supports business SMS, enabling instant, secure messaging with customers and clients. SIP.US offers widespread Direct Inward Dialing (DID) coverage, allowing businesses to search and order local and international numbers, most of which can be provisioned instantly. It supports Bring-Your-Own-Bandwidth, giving users the freedom to choose their internet provider and bandwidth, with support for both G.711 and G.729 codecs.Starting Price: $19.99 per month -
21
Wiretap Telecom
Wiretap Telecom
Wiretap Telecom delivers a comprehensive suite of VoIP and SIP trunking services tailored for businesses seeking scalable, reliable, and secure communication solutions. Our user-friendly portal empowers users to manage services effortlessly, offering features like real-time call and fax analytics, detailed trunk operations logs, and call routing management. It supports multiple texting solutions, including Email2SMS, SMS App, and seamless PBX integration, ensuring flexibility in messaging needs. With international calling capabilities to all countries and the ability to manage multiple accounts from a single interface, Wiretap Telecom ensures global connectivity and streamlined operations. Our SIP trunking services are compatible with various PBX systems, including FreePBX, Yeastar, 3CX, and Asterisk, facilitating easy integration and enhanced voice capabilities. -
22
Zentrunk
Plivo
Zentrunk - Cloud based SIP trunking. Global Connectivity, Unlimited Concurrent Calls with Flexible Pay-as-you-go Pricing. Connect your VoIP infrastructure in minutes. We've built and optimized our network infrastructure so that you don't have to. Your calls are terminated through one hop local carriers to give you low Post Dial Delay, guaranteed features such as CLI and DTMF and no out-of-region audio looping. Your calls are terminated through one hop local carriers to give you low Post Dial Delay, guaranteed features such as CLI and DTMF and no out-of-region audio looping. With a redundant infrastructure across multiple geographies and at least 3 local carrier connections across countries, Zentrunk promises a 99.95% uptime. -
23
FetchIt
FetchIt
Intuitive software that retrieves client information at the time of an incoming call. Fetchit works seamlessly with your Practice Management Software (PMS) and phone system to pull up a patient’s comprehensive chart as soon as the phone rings. Save time, improve customer service, and build relationships to keep customers coming back! Save an average of 37 seconds per call, by having the chart readily available. Easily update or create customer information when they call, using our software. Schedule staff more efficiently with reporting on call volume per day, hour or CSR. Use our notifications to pull up client information within your PMS. By the time you’re done with your greeting, you will have the patient’s chart pulled up and all the information you need to help that client. Customer not in your database? No problem. You’ll have the option to copy their contact information and create a chart or to update an existing client’s chart. -
24
New Era
New Era Technology
Facilitate modern workplaces with world-class collaboration and unified communication services. New Era provides communication solutions that streamline and integrate a vast array of collaboration and UC technologies, including audio visual technology, telephony, audio conferencing, web conferencing, video conferencing, unified messaging, instant messaging, digital signage, and more. We offer a complete end-to-end managed service for your entire unified collaboration environment. By empowering organizations to support their users from any location and device, we help drive productivity and achieve better business outcomes, ensuring users get the very best collaboration experience, enabling them to operate effectively regardless of whether they sit on-site or remote. Our vendor-agnostic approach allows us to integrate and manage multiple vendors and collaboration technologies. Let’s build a personalized service to meet your company’s communication needs. -
25
Horizon Hosted Phone System
Cavendish
Horizon hosted phone system is a complete business communications service that provides an extensive range of fixed and mobile telephony capabilities via an easy-to-use web portal. Horizon is the number one cloud telephony solution on the market today and has the most comprehensive list of features to support every business regardless of size or business structure. Horizon is the number one cloud phone system on the market today and has the most comprehensive list of features to support every business, regardless of size. Cavendish was one of the first telecom organizations to start providing Horizon, so we have a wealth of experience in provisioning, installing, training, and supporting every type of phone system configuration modern businesses require. Provide callers with menu options for call routing using auto attendant. Use your number and preferences on any enabled phone in your company. -
26
Call Coach AI
Icana.AI
CallCoach is an AI-powered coaching and analytics platform designed to improve the performance of sales and customer service teams by analyzing every customer interaction across voice calls, chat, and digital channels. It evaluates not only what is said but how it is said, measuring tone of voice, empathy, pacing, articulation, and communication effectiveness to provide a deeper understanding of conversation quality. It processes 100% of interactions rather than small samples, transforming previously unmonitored conversations into actionable insights that can be used for coaching, compliance, and performance optimization. It delivers near real-time feedback to agents, along with structured reports and ongoing insights for team leaders, enabling continuous improvement and faster skill development. CallCoach also includes simulation capabilities, allowing agents to practice realistic conversations, handle objections, and refine techniques in a safe environment. -
27
Coeo
COEO Solutions
PBX, or private branch exchange, is the private telephone network used by companies and organizations to keep internal and external phone communication working. It includes features like transfers, voicemail, interactive voice menus and more. With Cloud PBX services, you continue to get all the features you need and want but so much more. Increased mobility, better security, scalability that works for you now and in the future. We learn about your business needs and then create solutions to meet them. We pride ourselves on being the most transparent, service-driven connectivity provider in the industry. New technologies facilitate voice communications over the Internet, all at reduced costs and with enhanced reliability and scalability. We’ll assist you in moving forward with the newest technology or from legacy or outdated systems. Bridging business connectivity and customer service, Coeo ensures seamless, high-quality connectivity with industry-leading security levels. -
28
RingOffice
RingOffice
Maximize productivity and streamline operations with RingOffice's leading edge Cloud Phone Systems & Communication Solutions for businesses. Unlock seamless collaboration from any location, optimize efficiency, and increase productivity with our advanced Cloud Communication Services available in Canada, the US & Global Markets. Our Core values encompass Customer-Centric Approach, Innovation and Adaptability while enhancing collaboration and teamwork. Experience Cost-Effective Communication Solutions by RingOffice, Utilizing State-of-the-Art Tech to Boost Your ROI. RingOffice Ensures Premium Quality and Advanced Features, Delivering Custom Solutions, Utilizing Reliable Infrastructure and World-Class Data Centers.
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